Arabella Health & Wellness Of Phenix City

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, record review and a facility policy titled, Oxygen Therapy-Mask, Nasal Cannla & Nebulizers, the facility failed to ensure a nebulizer treatment mask was not out of the ZIPLOCK bag and a hair brush resting on top of the nebulizer for Resident Identifier (RI) #48.
This was observed on 1/6/20 and affected one of one sampled residents' observed for breathing treatments.
Findings Include:
A review of a facilitypolicy titled, Oxygen Therapy -Mask, Nasal Cannula & Nebulizer with no date revealed . nebulizer masks and/or pipes should be stored in a plastic bag .
RI #48 was admitted to the facility on [DATE]. Diagnoses included Rheumatoid myopathy with rheumatoid arthritis, COPD(Chronic Obstructive Pulmonary Disease), heart failure, and anxiety disorder.
A review of RI #48's Physician orders for January 2020 included the order for albuterol sulfate 0.63 milligrams(mg)/3 milliters solution via high flow nebulizer by mouth four times daily for COPD.
On 1/06/20 at 2:07 PM, during the initial tour of the facility RI #48 was observed in bed resting with eyes closed. RI #48 was receiving oxygen by nasal cannula. The surveyor observed the breathing treatment machine with the treatment mask attached to the machine. The mask was uncovered and a hair brush was lying on top of the nebulizer mask attached to machine but uncovered.
On 01/06/20 at 02:31 PM, an interview was conducted with Employee Identifier (EI) #4, Licensed Practical Nurse. EI #4 was asked, if RI # 48 received breathing treatments. EI #4 replied, yes, she was fixing to give one then. EI #4 was asked, how long had RI #48 been receiving breathing treatments. EI #4 replied, it had been since RI #48 was admitted to the facility. EI #4 was asked, what was the order for breathing treatment. EI #4 replied, albuterol 0.63 mg per 3 milliliters. EI #4 was asked, to tell the surveyor where the breathing treatment mask was. EI #4, replied, on the bedside table attached to nebulizer with the plastic bag lying on the table beside the machine. EI #4 was asked, what was the protocol on storing the breathing treatment masks between treatments. EI #4 replied, it should be covered. EI #4 was asked if the breathing treatment mask was covered. EI #4 replied, no. EI #4 was asked what was the potential harm in not covering the mask between treatments. EI #4 replied, it could get germs and hair in mask.
On 1/09/20 at 10:20 AM, an interview was conducted with EI #2, Director of Nursing. EI #2 was asked, what was the policy on storing the breathing treatment masks between treatments. EI #2 replied, inside a ziplock bag. EI #2 was asked, what was the potential harm in not covering the mask and having a resident's hair brush on the nebulizer between treatments. EI #2 replied, it could get contaminated by germs.

Based on observations, interviews, review of a facility document titled Manual Washing and Sanitizing, and the Food and Drug Administration (FDA) Food Code, the facility failed to ensure:
1. the 3-compartment sink's drain pipe did not extend into the floor drain and
2. food service pans were sanitized properly by immersion in hot water for 30 seconds in the sanitizer sink.
This has the potential to affect 75 of 75 residents receiving meals from the kitchen.
Findings Include:
1) A review of the FDA 2017 Food Code revealed:
1. 5-402.11 Backflow Prevention.
(A) . a direct connection may not exist between the SEWAGE system and a drain originating from EQUIPMENT in which FOOD, portable EQUIPMENT, or UTENSILS are placed.
On 1/06/20 at 1:20 PM, during the initial tour of the kitchen an observation was made of the 3 compartment sink's drain pipe. The drain pipe extended three to four inches below floor grade and into the floor drain.
On 1/07/20 at 2:25 PM, an interview was conducted with Employee Identifier (EI) #6, Maintenance Supervisor in the kitchen. EI #6 was asked, did the drain pipe from the 3-compartment sink extend into the floor drain. EI #6 replied, yes.
On 1/08/20 at 8:35 AM, during a kitchen observation, the surveyor noted the drain pipe from the 3 compartment sink extended greater than four inches below floor grade and into the floor drain.
On 1/08/20 at 11:59 AM, an interview was conducted with a Certified Plumber hired by the facility. The plumber was asked, did the 3 compartment sink's drain pipe extend into the floor drain. He replied, yes. The plumber was asked, what was the potential harm caused by the drain extending into the floor drain below the flood grade. He replied, there was a potential for backflow of sewage into the sink.
2. A review of the FDA 2017 Food Code revealed:
.4-703.11 Hot Water and Chemical.
After being cleaned .
UTENSILS shall be SANITIZED in:
(A) Hot water manual operations by immersion for at least 30
seconds .
An undated facility document titled Manual Washing and Sanitizing revealed . After washing and rinsing, dishes and utensils are sanitized by immersion in either:
Hot water (at least 170 degrees Fahrenheit (F) ) for 30 seconds .
On 1/09/20 at 8:11 AM, an observation was made of EI #7, Shift Supervisor in the dietary department as she washed pans in the 3 compartment sink. EI #7 washed, rinsed, and failed to completely immerse four of 11 pans in hot water for at least 30 seconds. The four pans not immersed, floating on top of the water, were rinsed with hot water for less than 5 seconds, and placed on a rack to dry.
On 1/09/20 at 8:27 AM, an interview was conducted with EI #7. EI #7 was asked, what was the process for sanitizing pans. EI #7 replied, dishes stayed in the hot water with temperature of at least 170 degrees F and for at least 30 seconds. EI #7 was asked, should the pans float in the water during the 30 seconds. EI #7 replied, when the pans were put in the water, they floated.
On 1/09/20 at 8:35 AM, an interview was conducted with EI #3, Certified Dietary Manager. EI #3 was asked, what was the policy or procedure for sanitizing pans in the 3 compartment sink. EI #3 replied, dishes were washed, rinsed , and sanitized in hot water for 30 seconds or more. EI #3 was asked, how were pans sanitized in the 3-compartment sink. EI #3 replied, during the final rinse the pans should be immersed in hot water of 171 degrees Fahrenheit for at least 30 seconds. EI #3 was asked, when should the pans be completely immersed in hot water for at least 30 seconds. EI #3 replied, at the final rinse in the third sink. EI #3 was asked, when should dishes to be sanitized in hot water float in the hot water and not be immersed for 30 seconds. EI #3 replied, never. EI #3 was asked, what was potential harm to residents when pans used for food preparation and service were not sanitized in hot water by complete immersion for at least 30 seconds before air drying. EI #3 replied, without 30 seconds of immersion in hot water, there was a possibility bacteria was not completely killed, and then someone could get sick
On 1/09/20 at 10:18 AM, an interview was conducted with EI #1, Administrator. EI #1 was asked, when did the drain pipe from the 3 compartment sink extend into the floor drain. EI #1 replied, from 1999 until 1/8/2020. EI #1 was asked was there any harm in not sanitizing pans and utensils in the kitchen per policy and FDA food code. EI #1 replied, obviously there was because there was regulations governing that.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and review of a facility policy titled: Comprehensive Care Plans, the facility failed to develop a care plan for Resident Identifier (RI) #14 when admitted to hospice services.
This affected one of three residents sampled for hospice services.
Findings Include:
A review of a facility policy titled: Comprehensive Care Plans, no date, revealed: Policy: It is the policy of .to develop and implement a comprehensive person-centered care plan for each resident, .that includes measurable objectives and timeframes to meet a resident's medical, nursing .needs .
RI #14 was admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of Alzheimer's Disease.
On 11/27/18 at 5:01, PM RI #14's record was reviewed. A review of RI #14's 2018 November Physician Orders revealed: .Order Date 5/31/18 . HOSPICE .FOR ENDSTAGE HEART DISEASE .
A review of RI #14's Care Plan revealed no care plan for hospice services.
On 11/27/18 at 5:15 PM, an interview was conducted with Employee Identifier (EI) #1, Assistant Director of Nursing/ Minimum Data Set (MDS). EI #1 was asked when was RI #14 admitted to hospice. EI #1 replied, 5/31/18. EI #1 was asked where was the care plan for hospice. EI #1 reviewed the care plan record and replied, there was no care plan. EI #1 was asked should a care plan be done when a resident is admitted to hospice. EI #1 replied, yes. EI #1 was asked who was responsible for developing the care plan. EI #1 replied, the MDS office. EI #1 was asked what was the harm in not having a care plan for hospice. EI #1 replied, only verbiage, everything was done for the resident the facility staff provided the care.

Based on observation, interview and review of facility policies titled: Handling Ice, Storing Dry Food and HYGIENE OF DIETARY STAFF, the facility failed to ensure:
1. two stored loaves of bread did not have a use by date of 11/16/18 and 11/24/18,
2. the ice scoop was not stored inside the ice machine on top of the ice,
and
3. 2 dietary staff had exposed hair contained in hair restraints.
This was observed on 11/26/18 and 11/27/18 and had the potential to affect 69 residents receiving meals from the kitchen.
Findings Include:
1. A review of a facility policy titled: Storing Dry Food, no date, revealed . Rotate stock on first in/first out (FIFO) system. Date items if required . Opened items . If an item has a use by date, this date must be part of the labeling.
On 11/26/18 at 3:14 PM, during the kitchen tour with Employee Identifier (EI) #2, Dietary Manager, the surveyor observed the bread rack. On the bread tray two loaves of bread were observed with expired dates. One loaf was dated 11/16/18, the other 11/24/18. The surveyor asked EI #2 what was the use by date on each loaf. EI #2 replied, 11/16 and 11/24. The surveyor asked what was that day's date. EI #2 replied, November 26.
2. A review of a facility policy titled: Handling Ice, no date, revealed . Protecting ice during storage and service Ice must be protected from splash, drip and hand contamination during storage and service.
On 11/26/18 at 3:18 PM, the surveyor observed inside the ice machine. The scoop was observed stored inside; the handle of the scoop was resting on the ice. The surveyor asked EI #2 where was the scoop to be stored. EI #2 replied, inside like this and placed the scoop inside the ice machine against the right side of the machine on the ice.
3. A review of a facility policy titled: HYGIENE OF DIETARY STAFF, no date, revealed All food service personnel are required to wear . and hair nets.
On 11/27/18 at 11:15 AM the surveyor observed EI #3, dietary aide on the food line next to staff taking temperatures and later making a tomato sandwich. EI #3 had a mustache and beard and no beard cover. EI #3 was asked what was the policy on covering hair, including mustache and beard. EI #3 replied, it should be covered. EI #3 was asked if he had his mustache and beard covered. EI #3 replied, no.
On 11/27/18 at 11:30 AM, EI #4, a dietary staff was observed in the kitchen removing the drink cart from the walk in refrigerator. EI #4 was observed with her hair at the neck not covered in the hair net. EI #4 was asked what was the policy for covering hair. EI #4 replied, all her hair should all be under the net. EI #4 was asked if all of her hair was under the net. EI #4 replied, no. EI #4 was asked what was the harm in all of her hair not being under the net. EI #4 replied, hair could fall in resident's food or drink.
On 11/28/18 at 8:40 AM, during an interview with EI #2 DM, he was asked what was the policy on expired foods. EI #2 replied, the staff should remove bread, the delivery person usually rotated it; it was overlooked. EI #2 was asked when should expired food remain in the food prep area. EI #2 replied, it should not. EI #2 was asked who responsible for ensuring foods were not expired. EI #2 replied, the DM, cooks and kitchen supervisor. EI #2 was asked what was the harm in bread past the expiration date in the food prep area. EI #2 replied, the potential for bacteria. EI #2 was asked when should the ice scoop remain in the ice machine. EI #2 replied, according to our policy, never. EI #2 was asked what was the policy on the ice scoop in the ice machine on the ice. EI #2 replied, must use a clean scoop to remove ice. EI #2 was asked
what was the harm in the ice scoop on the ice inside the ice machine. EI #2 replied, the potential for collection of bacteria. EI #2 was asked what was the policy on covering hair when in the kitchen, to include beard and mustache. EI #2 replied, all staff were required to wear a hair net. EI #2 was asked what was the harm in staff with hair, to include facial, not contained in a hair restraint. EI #2 replied, there was the potential that loose hair could fall in the food contaminating the food.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and review of a facility policy titledDistribution of Ice, the facility failed to ensure a Certified Nursing Assistant (CNA) passing ice to the residents on the units did not use the same bag to give multiple residents ice, allowing the bag to touch the over the bed tables and the water pitchers for each resident.
This affected Resident Identifier #'s 14,1,74 and 26 and was observed on 11/17/18. This deficient practice had the potential to affect 69 of 81 residents receiving ice.
Findings Include:
A review of an undated facility policy titled, Distribution of Ice, no date, revealed: .Procedure: . 3. Ice will be placed in a disposable bag and emptied into each resident's individual water pitcher.
RI #14 was readmitted to the facility on [DATE].
RI #1 was readmitted to the facility on [DATE].
RI #74 was readmitted to the facility on [DATE].
RI #26 was readmitted to the facility on [DATE].
On 11/27/18 at 9:00 AM, the surveyor observed Employee Identifier (EI) #5, CNA passing ice. EI #5 filled a plastic bag with ice from the ice cooler. EI #5 went in RI #14's room, placed the bag of ice on RI #14's overbed table, then opened the water pitcher and put half the ice in the pitcher. The bag observed touching the pitcher. Then EI #5 went to RI #1, placed the remaining ice in the bag on the over the bed table, opened the pitcher, took the pitcher to the sink and changed the water, then put the remaining ice in RI #1's pitcher. RI #14 and RI #1 were roommates. EI #5 left the room returned to the ice cooler and placed the bag on the cart in front of cooler. EI #5 sanitized her hands and went to the next hall. EI #5 picked up the previously used bag and filled it with more ice, then went into RI #74's room and added half the ice to the water pitcher. EI #5 then went to RI #26's room, placed the remaining bag of ice on the bed side table and changed the water in the pitcher. EI #5 added the ice from the same bag used in the previous rooms to RI #26's water pitcher.
On 11/27/18 at 10:03 AM, an interview was conducted with EI #5. EI #5 was asked how was she suppose to give ice to residents. EI #5 replied, get a clean bag for each resident, put ice in it and take into the room. EI #5 was asked if she used one bag for both RI #14 and 1. EI #5 replied, yes. EI #5 was asked if the bag touched the water pitchers as she poured the ice in them. EI #5 replied, yes, she suppose it did. EI #5 was asked if she went to the other hall and gave ice to RI #74, then go to RI #26's room and place ice in the water pitcher. EI #5 replied, yes. EI #5 was asked when should she use the same bag filled with ice and take into other residents room. EI #5 replied, she should not. EI #5 was asked what could the risk be in using the same bag for passing ice to multiple residents. EI #5 replied, contamination from one resident to another as she went from one then more residents. EI #5 was asked how many residents were given ice. EI #5 replied, all except the tube feeders.
On 11/29/18 at 8:31 AM, an interview was conducted with EI #6, Director of Nursing / Infection Control. EI #6 was asked what was the policy on passing ice to individual residents. EI #6 replied, they were to use an individual bag for each resident. EI #6 was asked when should staff use one bag for multiple residents. EI #6 replied, never. EI #6 was asked what was the risk of staff passing ice using the same bag for multiple residents. EI #6 replied, cross contamination.

Based on observation, interviews and a review of a facility policy titled, Handling Soiled Linen the facility failed to ensure Laundry Staff washed her hands between dirty and clean clothes handling. This was observed on one of three days of the survey. This had the potential to affect 53 of 78 residents whose clothes were laundered by the facility.
Findings Include:
A review of a facility policy titled, Handling Soiled Linen with no revised date revealed: Policy: It is the policy of this facility that linens are handled, stored, processed, and transported so as to prevent the spread of infection.Policy Explanation and Compliance Guidelines: . 3.h. Wash hands after contact with soiled linen.
On 10/19/2017 at 8:27 a.m., the surveyor observed laundry staff putting on one glove and a hospital type gown. The worker start loading the washer with dirty clothes. After she loaded the washer, she pulled off her one glove, apron and went to the clean side of the laundry room. The worker did not wash her hands. She started folding and hanging clean clothes.
On 10/19/2017 at 12:00 p.m., the surveyor conducted an interview with (Employee Identifier) EI #2 Housekeeping/Laundry. EI #2 was asked what PPE (Personal Protective Equipment) did she have on when putting clothes into the washer. EI #2 replied, a gown and one glove. EI #2 was asked what did she do after pulling off her glove. EI #2 replied, she started folding and hanging clothes. EI #2 was asked did she wash her hands prior to hanging and folding clothes. EI #2 replied, not after she put the dirty clothes in the washer. EI #2 replied, she just took the dirty glove off. EI #2 was asked how many gloves did she have on. EI #2 replied, one. EI #2 was asked what did the facility policy say regarding washing her hands after putting dirty clothes in the washer. EI #2 replied, wash your hands after soil laundry. EI #2 was asked when should she wash her hands in the laundry room. EI #2 replied, after everytime she touch something nasty. EI #2 was asked did she have residents clothes on her arm when taking clothes from the washer to the dryer. EI #2 replied, yes ma'am. EI #2 was asked what was the potential harm to the residents when handling dirty items and proceed to touch and hang clean clothes. EI #2 replied, cross contamination.
On 10/19/2017 at 3:00 p.m., the surveyor conducted an interview with EI #1, DON (Director of Nursing). EI #1 was asked should a worker wash her hands after putting dirty clothes in the washer and proceeding to fold and hang clothes on the clean side of the laundry room. EI #1 replied, yes ma'am. EI #1 was asked what was the potential harm to the resident when a worker loaded the washer with dirty clothes and proceed to hang and fold clothes. EI #1 replied, the potential for passing germs.