Inspection Findings Report

Modesto Post Acute Center

Modesto, CA • CMS ID: 055849

Report Summary

29 Findings Documented
Feb 2020 - Mar 2026 Date Range
March 20, 2026 Most Recent

Detailed Findings

Tag 657 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to revise and implement, in a timely manner, a person-centered comprehensive care plan (CP- a personalized, written document detailing an individual's health needs, goals, and the specific services or support required to manage them) for two of eight residents (Res 2 and Res 70) when:1. Res 2 's had continued CP' for not swallowing and pocketing (the act of holding food in the mouth) food when returned from the hospital with a percutaneous endoscopic gastrostomy (PEG tube-a feeding tube inserted through the abdomen into the stomach) and was NPO (nothing by mouth) on 12/22/24.2. Res 70's had a continued short term care plan to observe for dark amber urine past the 48-to-72-hour timeframe.These failures had the potential to result in the goals and care interventions for Res 2 and Res 70 not being resident-centered and failing to adequately meet their needs.Findings:1.During an interview on 3/17/26 at 2:47 p.m. with Family Member (FM) 1, FM 1 stated she was not aware when Res 2 was seen by the dentist.During a concurrent interview and record review on 3/19/26 at 9:59 a.m. with Charge Nurse (CN) 3, Res 2 CP dated 11/26/24 was reviewed. The CP indicated, [focus box Res 2] . not swallowing and pocketing food. CN 3 stated the Minimum Date Set Registered Nurses (MDS) were responsible for creating and updating the long term [for residents. CN 3 stated the CP should have been updated when Res 2 stopped eating by mouth. CN 3 stated Res 2 was no longer eating and pocketing food. CN 3 stated nurses should have used the CPs to monitor residents' interventions were effective. CN 3 stated CPs were needed to ensure the nurses were providing the right care for residents. CN 3 stated CP should be individualized and specific to each resident's needs. CN 3 stated without CPs residents' need would not be met.During a concurrent interview and record review on 3/20/26 at 3:33 p.m. with the MDS, Res 2 Order Summary Report (OSR- a written order from a licensed practitioner (physician, nurse practitioner, or physician assistant) that authorizes specific care, tests, treatments, or medications for a residents) dated 3/20/26 was reviewed. The OSR indicated, .Enteral Feed Order NPO.Order date: 12/22/24. The MDS stated admission nurses were responsible for the initial the CPs for new admits. The MDS stated she checked and added more CPs after interviewing the residents or family members. The MDS stated We should be reviewing the care plan as needed. The MDS stated long term 'CP' should be updated every three months. The MDS stated the nurses should be discontinuing any CPs which no longer apply to the residents. The MDS stated CPs should have been developed to identify areas of concern for residents. The MDS stated the CPs should have goals and appropriate interventions for each resident. The MDS stated the CPs were used to communicate among nurses for provide care for the residents. The MDS stated all CPs should have been resident centered. The MDS stated Res 2 return to the facility on with a PEG tube on 12/22/24 and was NPO. The MDS stated Res 2's CP should have been revised the moment she had a physician order (PO- a written, verbal, or electronic directive from a licensed practitioner (physician, PA, or NP) authorizing specific care, treatments, medications, or tests for a residents) for NPO. The MDS stated CP for swallowing and pocketing food could have caused confusion for the nurse who provided care for her and was not appropriate. The MDS stated Res 2's goals, interventions and needs could have been missed when the CPs were not specific. The MDS stated the nurses were responsible for updating the CPs. During a review of Res's 2 admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 3/20/26, the AR indicated Res 2 was admitted to the facility on [DATE] with diagnoses of dysphagia (difficulty swallowing), acute kidney failure (sudden decrease in kidney function occurring over hours or days, causing waste buildup, fluid retention, and electrolyte imbalances), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), anemia (condition where the body does not have enough healthy red blood cells) and gastrotomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems).During a review of Res 2' OSR dated 12/22/24, the OSR indicated, [Dietary line] NPO diet NPO texture, NPO consistency. This OSR was indicating Res 2 was to have nothing by mouth.2. During a concurrent interview and record review on 3/19/26 at 4:11 p.m. with CN 3, Res 70's CP dated 12/23/25 was reviewed. The CP indicated, [ focus box] Observed resident to have dark amber urine.[ goal box] the resident will demonstrate improved hydration as evidence by urine color changing from dark amber to pale yellow and maintaining adequate urine output within 48 [to]72 hours, with staff encouragement and assistance with fluid intake as needed.[intervention box] collect UA [urinalysis-a urine sample], [Medical Doctor and Responsible Party] MD&R/P notified.monitor for pain and discomfort. CN 3 stated Res 70 had a short-term CPs for dark amber urine that should have been updated and discontinued. CN 3 stated CPs should have been updated every three months. CN 3 stated nurses would not have known if residents declined or improved without the CP being specific to their needs.During a review of Res 70's AR dated 3/20/26, the AR indicated Res 70 was admitted to the facility on [DATE] with diagnoses of Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), hypertension (high blood pressure) and depression.During an interview on 3/20/26 at 5:24 p.m. with the Nurse Consultant (NC) the NC stated CPs should have been updated quarterly and as needs to reflect the care for the residents. The NC stated residents' needs could have not been met. The CP stated we did not follow our policy and procedure. During a record review of the facility's policy and procedures (P&P) titled, Care Plans, Comprehensive Person-Centered Revision dated 3/2022, the P&P indicated, A comprehensive., person-centered care plan that includes measurable objectives and timetables to meet the residents' physical, psychosocial and functional needs is developed and implemented for each resident.11: assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions changes.at least quarterly, in conjunction with the required quarterly MDS assessment.
Event ID: 1F396B
Tag 658 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure professional standards of practice for two of six sampled residents (Resident 87 and 104) when:1.Resident 87 was administered amiodarone (blood pressure [force of blood pushing against artery walls] medication used to treat irregular heart rhythms), four times, outside of ordered parameters. This failure resulted in Resident 87 receiving amiodarone on 2/3/26, 2/5/26, 2/13/26 and 3/11/26 when it should have been held, according to order parameters, which could lead to decreased blood pressure, cardiac distress and adverse effects. 2.The facility failed to ensure a physician order was received for an Incentive Spirometer (IS - handheld plastic device that acts as exercise equipment for the lungs, helping take slow, deep breaths to keep them active and clear after surgery or illness), for one of nine residents (Resident 104).This failure had the potential to delay strengthening of respiratory muscles, lung capacity, and clearing of mucus after surgery. Findings:
1.During a concurrent interview and record review on 3/19/26 at 3:10 p.m. with Charge Nurse (CN) 2, Resident 87's Order Summary Report (OSR) and Medication Administration Record (MAR), dated 3/19/26 was reviewed. CN 2 stated Resident 87 was admitted to the facility with low blood pressure (BP) which was amplified when standing or working with physical and/or occupational therapy. CN 2 stated Resident 87 received amiodarone 100 milligrams (mg- a unit of medication measurement) two times a day for atrial fibrillation (AFib- rapid irregular heart rhythm) with order parameters to hold the medication if his systolic blood pressure (SBP- top number in blood pressure reading which measures the maximum pressure in the arteries when the heart contracts and beats) was less than 100 or if his heart rate was less than 60 beats per minute. CN 2 stated Resident 87 was administered his 4:00 p.m. amiodarone dose, outside of ordered BP parameters, on 2/3/26 for a BP of 96/58, on 2/5/26 for a BP of 99/58, on 2/13/26 for a BP of 99/61, and on 3/11/26 for a BP of 98/59. CN 2 stated amiodarone worked by lowering blood pressure and heart rate. CN 2 stated Resident 87 had low BP's on 2/3/26, 2/5/26, 2/13/26 and 3/11/26 and by administering amiodarone Resident 87 was placed at risk for further decreasing his blood pressure which could result in cardiac distress or inability to participate in therapy sessions. CN 2 stated it was important to ensure Resident 87 received medication as prescribed to meet his care needs. CN 2 stated it was expected licensed nursing staff administered medication as prescribed.
During an interview on 3/19/26 at 3:27 p.m. with the Director of Rehabilitation (DOR), the DOR stated Resident 87 was admitted to the facility with low BP and when Resident 87 stood or worked with therapy his BP decreased further. The DOR stated Resident 87's therapy sessions were modified when his BP was low and resumed when his BP improved. The DOR stated Resident 87 met his therapy goals, but was at risk of not meeting his goals if amiodarone was administered outside of ordered parameters and he was unable to participate in therapy due to low BP.
During a concurrent observation and interview on 3/19/26 at 4:02 p.m. with Resident 87, in Resident 87's room, Resident 87 was observed lying in bed. Resident 87 stated he had low BP and took amiodarone for AFIB. Resident 87 stated amiodarone further decreased his BP. Resident 87 stated his BP was frequently low when he stood or worked with therapy. Resident 87 stated therapy would resume or restart once his BP increased.
During an interview on 3/20/26 at 5:30 p.m. with the Nurse Consultant (NC), the NC stated Resident 87 had systolic BP's less than 100 on 2/3/26, 2/5/26, 2/13/26 and 3/11/26. The NC stated Resident 87 was at risk, four times, for further decreasing his blood pressure, cardiac distress and adverse effects when he was administered amiodarone outside of provider parameters. The NC stated licensed nursing staff were expected to administer medication as prescribed for Resident 87's plan of care to uphold his quality of care.
During a review of Resident 87's admission Record (AR -a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), dated 3/20/26, the AR indicated Resident 87 was admitted to the facility on [DATE] with diagnoses of AFIB, heart failure (chronic, progressive condition where the heart muscle cannot pump enough blood to meet the body's needs) and hypotension (low BP).
During a review of Resident 87's Minimum Data Set (MDS - a resident assessment tool used to identify cognitive [mental processes] and physical functional level assessment), dated 1/20/26, the MDS indicated Resident 87 had a Brief Interview for Mental Status (BIMS - a test given by medical professionals to determine cognitive (involving the process of thinking, learning and understanding) understanding on a scale of 1-15 ) score of 15 (a score of 0-7 suggests severe cognitive impairment, 8-12 suggests moderately impaired, 13-15 suggests cognitively intact), which suggested Resident 87 was cognitively intact.
During a review of Resident 87's OSR, dated 3/20/26, the OSR indicated, Resident 87 had an active order for, .amiodarone HCI oral tablet 100 mg.give 1 tablet by mouth two times a day for AFIB hold if [systolic blood pressure] is less than 100 or [heart rate] is less than 60.order start date 1/18/26. and .monitor for blood pressure closely while on amiodarone.inform [Medical Doctor] for any changes and call.for any changes.
During a review of Resident 87's Care Plan Report (CP), dated 1/17/26, the CP indicted, administer anti-hypertensive medications as ordered. amiodarone is intended for use only in patients with indicated life-threatening arrythmias. for additional information see physician orders.
During a professional reference review retrieved from https://www.nccmerp.org/recommendations-enhance-accuracy-administration-medications titled, Recommendations to Enhance Accuracy of Administration of Medications, dated 3/30/23, the professional reference review from the National Coordinating Council for Medication Error Reporting and Prevention indicated, . any order that is incomplete, illegible, or poses any concern should be clarified before preparation and administration.the right medication, in the right dose, to the right person, by the right route, using the right dosage form, at the right time, for the right reason.
2. During a concurrent observation and interview on 03/17/2026 at 11:21 a.m. with Resident 104 in her room, Resident 104 stated she wanted to use the IS to prevent her from having lung and breathing problems after receiving back surgery. Resident 104 stated she received the incentive spirometer from the nursing staff at the acute care hospital after her surgery and had been using the IS while in the acute care hospital.
During a review of Resident 104's Admissions Record (AR - a document containing pertinent resident profile information), dated 3/19/26, the AR indicated, Resident 63 was admitted to the facility on [DATE] with diagnoses which included, Lumbago with Sciatica ( lower back pain [lumbago] combined with pain, numbness, or tingling that radiates from your lower back, through the hips, and down one or both legs [sciatica]), Spinal Stenosis, Lumbar Region without Neurogenic Claudication (narrowing of the spinal canal in the lower back that squeezes nerves, causing pain or stiffness, but without the specific, severe leg cramping/weakness [claudication] triggered by walking), Spinal Fusion (a surgery that permanently joins two or more vertebrae [back bones] together into one solid bone to stop painful movement between them) ,Lumbar region (a surgical procedure that permanently connects two or more vertebrae in the lower spine using bone grafts and metal hardware to treat instability, severe pain, or herniated discs).
During a concurrent interview and record review on 03/20/26 at 5:12 p.m. with Registered Nurse (RN) 2, Resident 104's Electronic Medical Record (EMR) dated 3/20/26 was reviewed. The EMR indicated there was not an order for Resident 104 to use an IS. The RN 2 stated, . there is not an order for Resident 104 to use an IS, there should be an order for everything the resident uses .,
During an interview on 3/20/26 at 6:15 p.m. with the Administrator (ADM), the ADM stated there should have been an order for the IS, Resident 104 came to the facility after having a back infusion. The IS would help the resident prevent respiratory illness.
During an interview on 03/20/2026 at 6:17 p.m. with Director of Nursing (DON), the DON stated that she had provided Resident 104 with a new IS when Resident 104 requested to use an IS. The DON stated she did not check to see if Resident 104 had an order or a care plan to use an IS. The DON stated she looked for a policy regarding the usage of the IS and the facility did not have one.
During a professional reference titled, What is the proper procedure for prescribing and incentive spirometer to a pharmacy?, undated, retrieved from https://www.droracle.ai/articles/158406/what-is-the-proper-procedure-for-prescribing-an-incentive, the professional reference indicated, . Incentive spirometers are not prescribed through a pharmacy as they are considered medical devices rather than medications . providers can write a prescription . indicating the specific type of incentive spirometer needed and usage instructions .
Event ID: 1F396B
Tag 912 B

Finding Description

Based on observation, interview, and record review during the survey period of 3/17/26 through 3/20/26, the facility failed to provide the minimum of at least 80 square feet per resident in 27 of 37 multiple resident rooms (rooms 101, 102, 103, 104, 105, 106, 107, 108, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 128, 130, 131, 132, 133, 134, 135, 136, and 137).This failure had the potential for residents to not have reasonable accommodations for privacy or adequate space for care to be rendered.Findings:During a concurrent observation and interview on 3/20/2026 at 9:16 a.m. with the Maintenance Director (MND), an environmental tour was conducted. The MND measured two rooms and stated the rooms did not meet the minimum square footage per resident as required by regulation. However, variations were in accordance with the particular needs of the residents. There was sufficient room observed for nursing care and resident ambulation. Wheelchairs and toilet facilities were accessible. The closets and storage space were adequate. Bedside stands were available. The waiver will not adversely affect the health and safety of residents.During a review of the facility document titled, Client Accommodations Analysis, undated, the document indicated:Room Beds Square Feet101 3 229.99 102 3 229.99103 3 229.99104 3 229.99 105 3 229.99106 3 229.99107 3 229.99108 3 229.99115 3 216 116 3 216117 3 216118 3 216119 3 216120 3 219121 3 219122 3 219123 3 219124 3 219128 3 254.57130 3 228.99131 3 228.99132 3 228.99133 3 228.99134 3 228.99135 3 228.5136 3 228137 3 218.5Recommend waiver continue in effect._____________________________________HFES Signature Date Request waiver continue in effect.____________________________________ Facility Administrator Signature Date
Event ID: 1F396B
Tag 881 F

Finding Description

Based on interview and record review the facility failed to promote and implement an antibiotic (ATB) stewardship and surveillance program (ATBS- designed to reduce unnecessary use of antibiotics and to limit the spread of antibiotic resistance in bacteria) for the use of antibiotics when:Infection screening evaluations (ISE-completed before starting antibiotics to ensure the medication is necessary, effective, and targeted) were not completed before residents started antibiotics.Antibiotics discontinued after initiation, for not meeting infection screening evaluation criteria, were not included in antibiotic stewardship data review or monitoring for 2/2026.This failure resulted in the administration of unnecessary and inappropriate antibiotic use, as well as inaccurate monitoring of antibiotic use which could lead to antibiotic-resistant organisms and inaccurate data monitoring and reporting.During a concurrent interview and record review on 3/20/26 at 12:54 p.m. with the Infection Preventionist (IP), the facility's document titled, Infection Prevention and Control Surveillance Log (SL), and Monthly Infection Prevention and Control Report (CR), dated 2/2026, were reviewed. The IP stated she completed infection screening evaluations (ISE) on all residents before residents started an antibiotic to assess for appropriateness. The IP stated licensed nursing staff reported suspected signs and symptoms of infection to the provider, and if the provider ordered an antibiotic, an ISE needed to be completed to assess for antibiotic appropriateness. The IP stated if residents did not meet suspected infection screening criteria it needed to be reported to the provider, documented, and ordered antibiotics needed to be discontinued, if the provider agreed. The IP stated there was no other designee to complete ISE's in her absence. The IP stated not having another designee to complete ISE's meant not all residents received an ISE prior to starting an antibiotic until she returned to work, resulting in an unknown number of residents who were started on antibiotics before an ISE was completed. The IP stated during 2/2026, Resident 10, did not receive an ISE prior to the start of antibiotic treatment. The IP stated Resident 10 was administered an antibiotic for two days before an ISE was completed. The IP stated Resident 10's ISE indicated he did not meet infection criteria and the antibiotic was discontinued, with provider approval. The IP stated Resident 10 was not included in the 2/2026 SL or CR data reports. The IP stated the SL and CR data reports had sections to include residents who met ISE criteria and those who did not meet ISE criteria. The IP stated it was important to record and report accurate data to ensure antibiotic prescription and use were accurately monitored to identify trends and improve quality care within the facility. The IP stated not completing an ISE prior to starting an antibiotic posed the risk of unnecessary or ineffective antibiotic use.During an interview on 3/20/26 at 3:16 p.m. with the Consultant Pharmacist (CP), the CP stated pharmacy completed independent monthly antibiotic reviews which included residents with antibiotics discontinued early for not meeting ISE's. The CP stated the IP completed her own antibiotic review reports, as well. The CP stated pharmacy reports were sent to the facility and the IP was responsible for monitoring the quality of the antibiotic stewardship and surveillance program (ATBS). The CP stated he could not locate a pharmacy report for Resident 10's antibiotic. The CP could not state why Resident 10's antibiotic had not been reviewed by pharmacy. The CP stated it was important to review all antibiotic orders and use to ensure appropriateness and prevent antibiotic resistance. The CP stated it was important to have all antibiotic data, including data of residents with early antibiotic discontinuation for not meeting ISE, in monthly reports for Quality Assurance and Performance Improvement (QAPI- data driven practice approaches to improve quality, safety and resident outcomes). The CP stated the facility could not accurately track, trend or monitor antibiotic use if data was missing. The CP stated ISE's were expected to be completed prior to starting all antibiotics to ensure appropriateness. The CP stated starting antibiotics prior to completing an ISE could lead to antibiotic resistance. The CP stated the facility held quarterly QAPI meetings to discuss the ATBS, but if accurate data was not being reported, antibiotic use could not be accurately evaluated.During an interview on 3/20/26 at 5:30 p.m. with the Nurse Consultant (NC), the NC stated it was important to perform ISE's prior to starting a resident on an antibiotic and report unmet criteria to the provider for clarification to continue with antibiotic initiation. The NC stated ISE's, prior to antibiotic initiation, reduced the risk for unnecessary antibiotic use and antibiotic resistance. The NC stated Resident 10's antibiotic initiation without an ISE and early discontinuation for not meeting ISE should have been included in the IP's and pharmacy's ATBS review. The NC stated she expected IP and pharmacy ATBS data to be accurate and complete to ensure effective QAPI metrics. The NC stated if accurate ATBS data was not reported the facility could not track, trend or identify potential issues or implement improvement plans.During a review of the facility's policy and procedure (P&P) titled, Infections-Clinical Protocol, dated 3/2018, the P&P indicated, .when a resident is suspected of having an infection.nursing staff will obtain a complete set of vitals.and will identify, report and document details of symptoms and physical findings.based on the preceding information, the physician and staff will discuss and determine whether an infection exists or likely, whether additional evaluations or testing is indicated.the staff and physician or provider will identify and document when limited or no antibiotic treatment is indicated.During a review of the facility's P&P titled, Surveillance for Infections, dated 9/2017, the P&P indicated, .the Infection Preventionist or designated infection control personnel is responsible for gathering and interpreting surveillance data. The Infection Control Committee and/or QAPI Committee may be involved in interpretation of the data.the surveillance should include a review of any or all of the following information to help identify possible indicators of infection.infection control rounds or interviews.antibiotic review.During a review of the facility's P&P titled, Antibiotic Stewardship-Orders for Antibiotics, dated 12/2016, the P&P indicated, .appropriate indications for use of antibiotics include.criteria met for clinical definition of active infection.During a review of the facility's P&P titled, Antibiotic Stewardship- Review and Surveillance of Antibiotic Use and Outcomes, dated 12/2016, the P&P indicated, .antibiotic usage and outcome data will be collected and documented using a facility-approved antibiotic surveillance tracking form. The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility- wide antibiotic stewardship.as part of the facility antibiotic stewardship program, all clinical infections treated with antibiotics will undergo review by the infection preventionist, or designee.The IP, or designee, will review antibiotic utilization as part of the antibiotic stewardship program and identify specific situations that are not consistent with the appropriate use of antibiotics.During a review of the facility's P&P titled, Antibiotic Stewardship-Staff and Clinician Training and Roles, dated 12/2016, the P&P indicated, .the facility will educate and train staff and practitioners about the facility antibiotic stewardship program, including appropriate prescribing, monitoring, and surveillance of antibiotic use and outcomes.nurses will receive initial and ongoing training on.the facility's antibiotic stewardship program, including the need for judicious use of antibiotics.how to utilize the standardized assessment and communication tool for residents suspected of having an infection.specific information that should be obtained when an order for an antibiotic is received.administrative and management personnel with clinical oversight responsibilities will receive initial orientation and ongoing training on.the rationale for judicious use of antibiotics.how and when to gather data to present to the infection prevention and control committee.during the drug regimen review, the consultant pharmacist will identify, and flag, orders for antibiotics that are not consistent with the antibiotic stewardship practices.During a review of the professional reference retrieved from https://www.cdc.gov/antibiotic-use/hcp/core-elements/nursing-homes-antibiotic-stewardship.html titled, The Core Elements of Antibiotic Stewardship for Nursing Homes, dated 9/10/25, the professional reference review from The Centers for Disease Control and Prevention (CDC) stated, .standardize the practices which should be applied during the care of any resident suspected of an infection or started on an antibiotic.perform reviews on resident medical records for new antibiotic starts to determine whether the clinical assessment, prescription documentation and antibiotic selection were in accordance with facility antibiotic use policies and practices. When conducted over time, monitoring process measures can assess whether antibiotic prescribing policies are being followed by staff and clinicians.
Event ID: 1F396B
Tag 880 D

Finding Description

Based on observation, interview, and record review, the facility failed to establish and maintain an effective infection prevention and control program for one of four sampled residents (Resident 103) when Personal Protective Equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) was not worn during care for Resident 103 who was on Enhanced Barrier Precautions (EBP- an infection control intervention designed to reduce transmission of resistant organisms [bacteria that have become resistant to certain antibiotics] that requires gown and glove use during high contact resident care activities). This failure placed Resident 103 at risk for cross-contamination (the process when germs are unintentionally transferred from one substance or object to another, which causes a harmful effect) and infection (an invasion of the body by germs that cause disease).Findings:During an observation on 3/17/26 at 11:19 a.m. outside Resident 103's room, an EBP sign was observed on Resident 103's door, and a green sticker was observed next to Resident 103's name.During a concurrent observation and interview on 3/17/2026 at 11:20 a.m. with Resident 103 in Resident 103's room, Resident 103 was observed dressed, in bed, wearing an oxygen (O2) nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) with pillows supporting her legs. Resident 103 grimaced in pain when she moved. Resident 103 stated her back and leg hurt and she received pain medication which helped her pain.During a review of Resident 103's admission Record (AR - a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), dated 3/20/26, the AR indicated Resident 103 was admitted to the facility from an acute care hospital on 2/24/26 with diagnoses of acquired loss of left leg (surgical removal of finger, toe, hand, foot, arm or leg) above the knee, peripheral vascular disease (the reduced circulation of blood to the arms or legs), chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), pressure ulcer Stage 2 (a pink or red open wound, resulting from an injury that causes the first layer of skin to be lost, exposing the dermis[the middle layer of skin]) of the sacral region (the triangular shaped bone at the base of the back), resistance to multiple antibiotics, and anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities).During a review of Resident 103's Minimum Data Set (MDS - a resident assessment tool used to identify cognitive [mental processes] and physical functional level assessment), dated 3/2/26, the MDS section C indicated Resident 103 had a Brief Interview for Mental Status (BIMS - a test given by medical professionals to determine cognitive (involving the process of thinking, learning and understanding) understanding on a scale of 1-15 ) score of 15 (a score of 0-7 suggests severe cognitive impairment, 8-12 suggests moderately impaired, 13-15 suggests cognitively intact), which suggested Resident 103 was cognitively intact.During an observation on 3/18/2026 at 10:20 a.m., Certified Nursing Assistant (CNA) 1 was observed with another staff member repositioning Resident 103 by moving her linens off Resident 103, grabbing the sheet underneath her and pulling her up towards the head of her bed. Both staff members did not wear gowns when they repositioned Resident 103.During a review of Resident 103's Care Plan (CP), undated, the CP indicated, .resident [103] requires Enhanced Barrier Precautions [EBP] related to surgical wound.date initiated: 2/25/26.use gown and gloves during high contact resident care activities [dressing, bathing, transfers, hygiene, toileting, brief changes, changing linens, device care, wound care].During an interview on 3/19/2026 at 8:07 a.m. with CNA 1, CNA 1 stated residents on EBP had a sign posted on their door and a green dot by their name. CNA 1 stated EBP means staff needed to wear a gown and gloves for resident care. CNA 1 stated EBP were for residents who had a catheter (a common type of indwelling catheter inserted into the bladder, used to drain urine), residents with COVID-19 (a highly contagious respiratory disease, C. diff (a bacterium [germ] that causes an infection of the colon [the longest part of the large intestine]), or any infection that could have spread to other residents. CNA 1 stated close contact included touching the resident's skin, repositioning, or changing the resident. CNA 1 stated she should have worn a gown when she repositioned Resident 103. CNA 1 stated a gown limited germs the resident might have had, from getting on the CNAs or other staff and protected other residents from getting germs transmitted to them. During an interview on 3/19/2026 at 3:10 p.m. with the Director of Staff Development (DSD), the DSD stated residents on EBP had a sign on their door and green dot by their name, which signified which resident was on EBP. The DSD stated her expectation was for CNAs to wear appropriate PPE when providing personal care, transferring the residents, positioning residents in bed, or handling resident's linens. The DSD stated wearing the appropriate PPE was to protect residents from getting germs from staff. The DSD stated if staff came in contact with an infectious resident they could have transferred the germs to another resident. During a review of the facility's policy and procedure (P&P) titled, Enhanced Barrier Precautions, dated 8/2022, the P&P indicated, .Enhanced barrier precautions [EBPs] are utilized to prevent the spread of multi-drug resistant organisms [MDROs] to residents.EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply.gloves and gown are applied prior to performing the high contact resident care activity.personal protective equipment [PPE] is changed before caring for another resident.examples of high-contact resident care activities requiring the use of gown and gloves for EBPs include.transferring.changing linens.wound care [any skin opening requiring a dressing].EBPs are indicated.for residents with wounds and/or indwelling medical devices regardless of MDRO colonization.During a review of the facility's P&P titled, Policies and Practices - Infection Control, dated 10/2018, the P&P indicated, .this facilities infection control policies and practices are intended to facilitate maintaining a safe, sanitary and comfortable environment and to help prevent and manage transmission of diseases and infections.the objectives of our infection control policies and practices are to.establish guidelines for implementing isolation precautions.
Event ID: 1F396B
Tag 814 F

Finding Description

Based on observation, interview and record review the facility failed to ensure garbage storage area was maintained in safe and sanitary conditions when:1. Grayish fluids from the sewer and thick yellowish drainage from the grease trap were draining creating a pool into the driveway on 3/17/26.2. Two of the three garbage bins did not have a lid and were open to air on 3/18/26.These failures had the potential for unwanted pest ((any organism-insect, rodent, or microbe-those damages structures or threatens human health) which could have led to disease transmission causing foodborne illness (results from eating food contaminated with germs [bacteria, viruses, parasites] or toxins) leading to hospitalization for 98 residents, vendors, guests and staff.Findings:During an observation on 3/17/26 at 10:02 a.m. in the backway alley, a water outlet had grayish fluids gushing out and a grease trap to the right, had thick yellowish fluids flowing down gathering with the grayish fluids creating a pool in front of the garbage bins in the driveway. There was a musty, rotten, foul odor resembling sewage draining from the fluids.During a concurrent observation and interview on 3/17/26 at 10:14 a.m. with the Maintenance Director (MND), the MND confirmed that both the grayish fluids and yellow discharge from the grease trap originated from the kitchen area. The MND reported that the fluids had been present for two days. However, the MND was uncertain about the specific source or location of the clog that led to this drainage issue.During an interview on 3/20/2026 at 2:03 p.m. with the Maintenance Director (MND) the MND stated. We had a plumber come out and pulled out wipes from the sewer line. The MND stated the area should have been cleaned. The MND stated pool of fluids was a breeding ground for mosquitoes and unwanted pests. The MND stated unwanted pests could lead to disease transmission and cause foodborne illness. The MND stated residents could have gotten sick. The MND stated the driveway should have been cleaned for residents, guests and vendors safety. The MND stated vendors coming to the facility could have tripped and fallen.During a concurrent interview and record review on 3/20/2026 at 2:30 p.m. with the Registered Dietician (RD) the water outlet with grayish fluids gushing out and a grease trap with thick yellowish fluids pooling at the driveway were reviewed. The RD stated there should be no water in the driveway. The RD stated the grayish, cloudy fluids and yellowish drainage from the grease trap were a safety hazard for residents, staff and guests. The RD stated the fluids could have harbored pests. The RD stated pests could have gotten inside the kitchen and caused cross-contamination. The RD stated residents could have gotten foodborne illness from consuming cross-contaminated food. The RD stated residents could have been hospitalized from nausea, vomiting, diarrhea and dehydration.2. During an observation on 3/18/25 at 8:08 a.m. garbage bin number 1 lid was left open.During an observation on 3/18/25 at 12:46 p.m. garbage bin number 2 was filled to the top with garbage bags, preventing the lids from closing properly.During an interview on 3/20/2026 at 1:54 p.m. with the Certified Dietary Manager (CDM), the CMD stated the garbage bins were used by every department. The CDM stated garbage bins should always be closed. The CDM stated the open garbage bins could have attracted unwanted pests. The CDM stated, We want to avoid pests, and we should keep it clean and closed. The CDM stated, We do not want pests anywhere in the building. The CDM stated, pests could have gotten in food, and residents and staff could have gotten foodborne illness.During an interview on 3/20/26 2:26 p.m. with the RD, the RD stated garbage bins should be covered at all times and there should be no trash spilled over that prevents the lids from closing. The RD stated the garbage bins should be covered to prevent attraction of pests. The RD stated pests could have gone inside the kitchen. The RD stated, We should keep everything nice, neat and free from contamination. The RD stated there could be cross-contamination from the pests and it could have caused residents to have foodborne illness. The RD stated residents could have been hospitalized from nausea, vomiting, diarrhea and dehydrated.During a concurrent interview and record review on 3/20/2026 at 4:47 p.m. with the Administrator (ADM), the facility's policy and procedure (P&P) titled, Food Service Equipment and Waste Management Policy, undated was reviewed. The P&P indicated, 3. Garbage and Refuse Containers. All garbage and Refuse containers shall be maintained in good condition.Dumpsters and compactors shall be equipped with lids or otherwise adequately covered at all times. 4. Areas designated for garbage disposal shall be kept clean and free from offensive odors, grease, and waste fats. These area shall be maintained in a manner that prevents the attraction, harborage, or breeding of pest. The ADM stated we did not follow our P&P.
Event ID: 1F396B
Tag 812 E

Finding Description

Based on observation, interview, and record review, the facility failed to ensure food was stored and prepared safely in accordance with professional standards of food service safety for 95 out of 98 residents receiving food at the facility when:1. An open bag of potato chips inside a zip lock bag did not have a use by (a crucial safety indicator found on perishable foods like meats and salads, marking when it is no longer safe to eat, even if it appears fine) date.2. The food preparation sink did not have an air gap (space between the end of sink pipe and top of sink to prevent backflow). These failures had the potential to result in the serving of expired, spoiled, or contaminated food and items which could result in foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) to 95 residents receiving food from the kitchen.Findings:During an observation current observation on 3/17/26 at 9:31 a.m. in the storage room with the Certified Dietary Manger (CDM), a zip lock bag containing an open bag of potato chip was not labeled with a use by date.During an interview on 3/20/2026 at 1:34 p.m. with the Certified Dietary Manager (CDM) the CDM stated products should have used by date. The CDM stated labeling the products was needed to ensure there was no spoilage. The CDM stated labeling the products was needed to prevent residents from consuming items beyond the use by date. The CDM stated residents could have gotten sick from foodborne illness from consuming items past their use by date. The CDM stated all dietary staff should be labeling all items when they are open with a use by date.During a concurrent interview and record review on 3/20/2026 at 2:10 p.m. with the Registered Dietician (RD), the RD stated all food items should have been labeled to prevent residents from consuming expired items. The RD stated, residents could have nausea, vomiting and diarrhea from consuming items past their use by date. The RD stated not labeling items could have potential for food poisoning and foodborne illness. The RD stated the facility's policy and procedure were not followed. During a review of the facility's policy and procedure (P&P) titled, Food Storage Policy Undated, the P&P indicated, To ensure the safe storage and handling of non-refrigerated food items and related supplies in order to maintain food quality, prevent contamination, and comply with health and safety standards.clearly labeled with the product name and a use by date.2. During an observation on 3/19/26 at 11:35 a.m. in the food prep sink, a pipe from the food prep sink was draining into the ground, there was no air gap between the pipe and drainage area. During an interview on 3/20/26 at 1:39 p.m. with the Certified Dietary Manager (CDM), the CDM stated the sink should have an air gap to prevent cross-contamination. The CDM stated backflow from dirty water from the sewer could have gotten into the sink and caused cross-contamination. The CDM stated the sink was used to prep vegetables and the vegetables could have been cross-contaminated. The CDM stated residents could have gotten sick with foodborne illnesses causing nausea and vomiting which could have led to hospitalization. During an interview on 3/20/26 at 2:14 p.m. with the Registered Dietician (RD), the RD stated there should be a one-inch air gap between the pipe and the drainage. The RD stated the air gap was needed to create a space to prevent the dirty water from coming up into the food prep sink. The RD stated the backflow could have caused cross-contamination to food items washed in the sink prep area. The RD stated residents could have gotten foodborne illness from consuming food that was cross-contaminated. The RD stated residents could have been hospitalized from foodborne illness from nausea, vomiting, diarrhea and dehydration. During an interview on 3/20/26 at 4:52 p.m. with the Administrator (ADM) the ADM stated she has been an administrator for 29 years and was not aware the food prep sink needed an air gap. The ADM stated she understands why we need to prevent back flow and cross-contamination. The ADM stated she had one for the ice machine but not the food prep sink and will have it done.During a review of the professional reference titled, FDA Food Code 2022, section 5-402.11 Backflow Prevention, .(A) A direct connection may not exist between the sewage system and a drain originating from equipment in which food, portable equipment, or utensils are placed. (B) Equipment and fixtures used for food preparation or utensil washing must be installed with an air gap or air brake as required to prevent backflow of sewage into the equipment.
Event ID: 1F396B
Tag 804 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure vegetables were prepared to conserve appearance and palpability for three of eight sampled residents (Res 25, Res 60 and Res 69) when the Italian blend vegetables with carrots and squashes were soft and mushy, and string beans were split in half with bean pods exposed for lunch served on 3/19/26.,This failure had the potential to result in vegetables not being consumed for Res 25, Res 60 and Res 69 and not meeting their recommended daily allowance (RDA- the average daily dietary intake level sufficient to meet the nutrient requirements of nearly all (97.5 percent) healthy) leading to malnutrition (a dangerous imbalance between the nutrients the body needs and those it receives).Findings:During a review of Res's 25 admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 3/20/26, the AR indicated Res 25 was admitted to the facility on [DATE] with diagnoses of Alzheimer's disease ( a progressive neurological disorder and the most common cause of dementia), low back pain, and falls.During a review of Res 25's Minimum Data Set (MDS- resident assessment tool which indicated physical and cognitive abilities), dated 12/30/25, the MDS indicated a Brief Interview for Metal Status (BIMS- an assessment of cognitive function) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Res 25 had no cognitive impairment.During a review of Res 25's Meal Card (MC- a versatile tool used for either meal planning) dated 3/19/26, the MC indicated, Regular diet, regular texture.Italian blend [vegetables].During a record review of Res 60's AR dated 3/20/26, the AR indicated Res 60 was admitted on [DATE] with a diagnoses of Hemiplegia (severe or total paralysis ( loss of the ability to move ) affecting one side of the body), diabetes mellitus type 2 (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), hypertension (high blood pressure), and muscle weakness.During a review of Res 60's MDS dated 2/3/26, the MDS indicated, Res 60 had a BIMS of 15 indicating she had no cognitive impairment.During a review of Res 60' MC dated 3/19/26, the MC indicated, Consistent Carbohydrate [CC- diet a meal plan designed to manage blood sugar by eating roughly the same amount of carbohydrates at the same time each day] diet. regular texture.Italian blend [vegetables].During a record review of Res 69's AR dated 3/20/26, the AR indicated Res 69 was admitted on [DATE] with diagnoses of anemia (a condition where the body does not have enough healthy red blood cells), muscle weakness, and shortness of breath (difficulty breathing). During a review of Res 69's MDS dated 2/24/26, the MDS indicated, Res 60 had a BIMS of 12 indicating he had moderate cognitive impairment.During a review of Res 69 's MC dated 3/19/26, the MC indicated, Regular diet, regular texture.Italian blend [vegetables].During an interview on 3/19/26 at 9:23 a.m. during resident council meeting (formal, independent group run by residents to discuss concerns, improve quality of life, and influence care decisions) Res 25, Res 60 and 69 stated the vegetables during mealtime were soft and overcooked. Res 60 stated she liked her vegetables crunchy. Res 60 stated she notified the kitchen staff about the vegetables being overcooked. Res 60 stated there were no changes.During an observation and interview on 3/19/26 at 12:08 p.m. with the Certified Dietary Manager (CDM), Registered Dietician (RD) and another nurse evaluator, during lunch time, a regular diet (nutritionally adequate, balanced meal plan for individuals without health conditions) test tray (a tray from the kitchen use to evaluate meal quality) was observed. The regular diet test tray had Italian mixed vegetables consisting of carrots, green beans and squash. The regular diet test tray had carrots with soft texture which melted in the mouth when consumed and did not require chewing. The squash was disintegrating and did not hold the texture or form. The green beans fell apart and were split in half exposing the pods appearing more as peas. There was no crunch to the Italian mixed vegetables. The CDM stated the squash and carrots were too soft. The CDM stated the Italian blend vegetable texture should have been harder with the squash holding its form. The CDM stated residents should have the vegetables served like they were served at home. The CDM stated residents on regular diet would not have wanted their carrots, green beans, and squash soft. The CDM stated We should have made sure it was within their diet and texture should have been within their food preferences.During an interview on 3/20/26 at 1:19 p.m. with Dietary [NAME] (DC), the DC stated, We put the vegetables in the steamer and transfer it to the warmer. The DC stated she should have ensured the vegetable texture was followed according to the recipes. The DC stated the vegetables should have had the texture of what the residents wanted. The DC stated residents would not be happy with their vegetables texture being soft and mushy and would not consume their vegetables. During an interview on 3/20/2026 at 1:46 p.m. with the CDM, the CDM stated she was responsible for updating the food preferences for the residents. The CDM stated the kitchen staff should have ensured the vegetables were more palpable and held their texture. The CDM stated residents would not consume their vegetables when it was not in their food preferences. The CDM stated the facility should have ensured it was not overcooked during tray- line. During an interview on 3/20/26 at 2:17 p.m. with the RD, the RD stated, Each vegetable should have each own bite each vegetable should have its own bite [ meaning that each type of vegetable served should maintain its individual form and texture.] The RD stated, the squash and the beans did not hold their form and was not there anymore. The RD stated residents would not consume their vegetables when they were not served to their preferences. The RD stated the residents would not get 100 percent of their RDA when they did not consume their vegetables. The RD stated, Residents could have malnutrition.During a review of the facility's policy and procedures (P&P) titled, Menus dated 10/2017, the P&P indicated, Menus are developed and prepared to meet resident choices.menus meet the nutritional needs of residents in accordance with the recommended dietary allowances of the Food and Nutrition Board (National Research Council and National Academy of Sciences).
Event ID: 1F396B
Tag 552 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure two of 10 sampled residents (Resident 74 and Resident 75) were informed, in advance, by the physician or other practitioner, of the risks and benefits of proposed treatment when:1. Resident 74 did not have a signed physician informed consent (a process in which a healthcare professional educates a patient about the risks, benefits, and alternatives of a given procedure or intervention) prior to receiving psychotropic (a drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) medications Mirtazapine (a drug used to treat depression) and buspirone (a medication used to treat generalized anxiety disorder).2. Resident 75 had an order for [Brand name for lorazepam] (psychotropic, anti-anxiety medication used to alter mood and behavior) as needed and the informed consent was not signed by the provider.These failures resulted in the violation of Resident 74 and Resident 75's Responsible Party's (RP-individual authorized to act on a residents behalf regarding care) right to be informed, in advance of alternative treatment options and the risks and potential side-effects (unintended or unwanted effects that can occur when taking a medicine) of the psychoactive medications which could have led to illness or hospitalization. Findings:
1. During a concurrent observation and interview on 3/18/2026 at 12:32 PM with Resident 74, in Resident 74's room, Resident 74 was observed wearing a gown in bed, laying on her left side with a wound covered with a clear dressing on her right outer thigh and her left hand contracted (a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff). Resident 74 stated she was unable to get up due to her wound. A food tray was observed in front of Resident 74 covered with a lid. Resident 74 stated she did not want to eat her meal.
During a review of Resident 74's admission Record (AR - a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), dated 3/20/26, the AR indicated Resident 74 was admitted to the facility from an acute care hospital on 2/11/26 with diagnoses of hemiplegia (paralysis [the loss of the ability to move and sometimes to feel anything] of one side of the body) and hemiparesis (muscle weakness or partial paralysis on one side of the body that can affect the arms, legs, and facial muscles) affecting the left non-dominant side, cellulitis (a deep infection of the skin caused by bacteria) of the back, infection of intervertebral disc (one or more of the discs that separate the bones of the spine, [vertebrae]), sacral (the triangular shaped bone at the base of the back) and sacrococcygeal (pertaining to both the sacrum and coccyx [tailbone] region), bed confinement status (completely confined to bed with no ability to move independently), anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), and depression (persistent feelings of sadness, despair, loss of energy, and difficulty dealing with normal daily life).
During a review of Resident 74's Minimum Data Set (MDS - a resident assessment tool used to identify cognitive [mental processes] and physical functional level assessment), dated 2/13/26, the MDS section C indicated Resident 74 had a Brief Interview for Mental Status (BIMS - a test given by medical professionals to determine cognitive (involving the process of thinking, learning and understanding) understanding on a scale of 1-15 ) score of 15 (a score of 0-7 suggests severe cognitive impairment, 8-12 suggests moderately impaired, 13-15 suggests cognitively intact), which suggested Resident 74 was cognitively intact.
During a concurrent interview and record review on 3/20/2026 at 9:08 a.m. with Charge Nurse (CN) 1, Resident 74's Order Summary Report (OSR,) dated 3/20/26 was reviewed. The OSR indicated, .buspirone HCI oral tablet 7.5 milligram [MG – a unit of measurement] give 1 tablet by mouth two times a day for anxiety.verified informed consent obtained by physician [MD] from Responsible Party [RP].mirtazapine oral tablet 7.5 MG give 1 tablet by mouth at bedtime for depression. verified informed consent obtained by MD from RP.venlafaxine HCI [a medication used to treat depression] extended release [ER] oral capsule.24 hour 75 MG give 1 capsule by mouth one time a day for depression. verified informed consent obtained by MD from RP CN 1 stated the orders indicated an informed consent was obtained by the physician from Resident 74's RP.
During a concurrent interview and record review on 3/20/2026 at 9:08 a.m. with CN 1, Resident 74's electronic record was reviewed. CN 1 stated there were no consents in Resident 74's record for buspirone or mirtazapine.
During an interview on 3/20/2026 at 2:32 p.m. with the Nurse Consultant (NC), the NC stated Resident 74 should have had a signed consent before receiving psychotropic medications. The NC stated consents were important so residents knew the risks and benefits of taking the medication and would have been able to determine if they wanted to take the medications or not. The NC stated the residents may not have known what the potential side effects were and may not have wanted the medications.
During a review of the facility policy and procedure (P&P) titled, Resident Rights, dated 2/2021, the P&P indicated, .resident's right to.be informed of, and participate in, his or her care planning and treatment.
During a review of the facility's P&P titled, Psychotropic Medication Use, dated 7/2022 indicated, .a psychotropic medication is any medication that affects brain activity associated with mental processes and behavior.drugs in the following categories are considered psychotropic medications.anti-depressants.anti-anxiety medications.when determining whether to initiate, modify, or discontinue medication therapy, the Interdisciplinary Team {IDT} conducts an evaluation of the resident. the evaluation will attempt to clarify whether.the actual or intended benefit of the medication is understood by the resident/representative.residents [and/or representatives] have the right to decline treatment with psychotropic medications.the staff and physician will review with the resident/representative the risks related to not taking the medication as well as appropriate alternatives.
2. During a concurrent interview and record review on 3/20/26 at 10:57 a.m. with Charge Nurse (CN) 1, Resident 75's Order Summary Review, dated 3/20/26, Informed Consent-Psychoactive Medication (IC), dated 3/9/26, and Medication Administration Record, dated 3/20/26, was reviewed. CN 1 stated Resident 75 was on hospice and had a Responsible Party (RP) making informed decisions on his behalf. CN 1 stated on 3/9/26 [Brand name for lorazepam] 1 MG as needed (PRN) for 14 days was ordered for anxiety related to behaviors of yelling, restlessness and agitation. CN 1 stated the [Brand name for lorazepam] order had not been administered to Resident 75 since it had been ordered because he had not had any more behaviors. CN 1 stated [Brand name for lorazepam] was an antianxiety medication that required informed consent. CN 1 stated the provider had not signed Resident 75's [Brand name for lorazepam] IC. CN 1 stated Resident 75 was at risk of being administered [Brand name for lorazepam] without a complete IC. CN 1 stated without a provider signature, on Resident 75's [Brand name for lorazepam] informed consent, it could not be ensured Resident 75 and Resident 75's RP were informed of, in advance of, medication treatment risks and benefits by a provider. CN 1 stated licensed nursing staff were responsible for ensuring informed consents were completed after psychotropic medications were ordered. CN 1 stated the Medical Records (MR) was responsible for reviewing informed consents for completion and accuracy.
During a concurrent interview and record review on 3/20/26 at 11:07 a.m. with Medical Records (MR), Resident 75's Informed Consent-Psychoactive Medication (IC), dated 3/9/26, was reviewed. The MR stated Resident 75's IC for [Brand name for lorazepam] did not include a provider's signature. The MR stated she could not locate any additional documentation which indicated the provider obtained informed consent for Resident 75's [Brand name for lorazepam] order. The MR stated that without a providers' signature Resident 75's [Brand name for lorazepam] informed consent was not complete or valid. The MR stated it was important that the provider signed psychotropic informed consents to ensure the RP was made aware of, and agreed to, the medication treatment, risks, benefits, and/or side effects, in advance. The MR stated without a provider's signature it could not be ensured a provider spoke to Resident 75's RP and obtained informed consent.
During an interview with the Nurse Consultant (NC) on 3/20/26 at 5:30 p.m. the NC stated she reviewed Resident 75's [Brand name for lorazepam] order and IC. The NC stated Resident 75's [Brand name for lorazepam] informed consent was not complete or valid because it did not have a provider's signature. The NC stated Resident 75's [Brand name for lorazepam] had not been administered since it was ordered on 3/9/26. The NC stated Resident 75 was at risk of being administered [Brand name for lorazepam] at any time because it was an as needed medication. The NC stated without a provider's signature on the informed consent it could not be guaranteed Resident 75's RP was made aware of, and agreed to, the medication treatment, risks, benefits, and/or side effects, in advance. The NC stated facility policy and procedures were not followed when Resident 75's [Brand name for lorazepam] informed consent did not contain a provider's signature.
During a review of Resident 75's AR, dated 3/20/26, the AR indicated Resident 75 was admitted to the facility on [DATE] with diagnoses of Alzheimer's (progressive, irreversible brain disorder that destroys memory and thinking skills), vascular dementia (changes in thinking and memory that occur when there isn't enough blood flow to the brain), and anxiety disorder. The AR indicated Resident 75's daughter was his RP (individual authorized to act on a resident's behalf regarding care).
During a review of Resident 75's OSR, dated 3/20/26, the OSR indicated, .[Brand name for lorazepam] oral tablet 1 MG.give 1 tablet by mouth every 6 hours as needed for anxiety.for 14 days.order date 3/9/26.start date 3/9/26.end date 3/23/26.
During a review of Resident 75's document titled, Informed Consent-Psychoactive Medication (IC), dated 3/9/26, the IC indicated, .[Brand name for lorazepam] oral tablet 1 MG.give 1 tablet by mouth every 6 hours as needed. The IC did not indicate a provider signature was present, physically or electronically.
During a review of the facility's policy and procedure (P&P) titled, Psychotropic Medication Use, dated 7/2022, the P&P indicated, .a psychotropic medication is any medication that affects brain activity associated with mental processes and behavior.drugs in the following categories are considered psychotropic medications and are subject to prescribing, monitoring, and review requirements specific to psychotropic medications.anti-anxiety medications.residents (and/or representatives) have the right to decline treatment with psychotropic medications.the staff and physician will review with the resident/representative the risks related to not taking the medication as well as appropriate alternatives.
Event ID: 1F396B
Tag 584 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a homelike environment was maintained for one of eight sampled residents (Res 2) when the Resident's Clothing and Possession Inventory on admission (RCPIA-a sheet used for inventorying residents' personal items) was not updated to reflect current items in the closet on 3/20/26.This failure resulted in Res 2's personal items being inaccurately inventoried, which could lead to clothing and items being unaccounted for when missing and has the potential to cause upset and inconvenience for residents and their families.Findings:During a review of Res 2' s admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 3/20/26, the AR indicated Res 2 was admitted to the facility on [DATE] with diagnoses of dysphagia (difficulty swallowing), acute kidney failure (sudden decrease in kidney function occurring over hours or days, causing waste buildup, fluid retention, and electrolyte imbalances), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), anemia (condition where the body does not have enough healthy red blood cells) and gastrotomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems).During a review of Res 2's Minimum Data Set (MDS- resident assessment tool which indicated physical and cognitive abilities), dated 2/4/26, the MDS indicated a Brief Interview for Metal Status (BIMS- an assessment of cognitive function) score of 1 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Res 2 had severe cognitive impairment.During an interview on 3/17/26 at 2:39 p.m. with Family Member (FM)1, FM 1 stated Res 2 had blankets and personal items missing in the past. FM 1 stated she stopped taking items to the facility due to items gone missing. FM1 stated Res 2's cellular phone was missing for one year. FM 1 stated Res 2 used her cellular phone to play games. FM 1 stated Res 2 was attached to her personal items. During an interview on 3/20/26 at 8:51 a.m. with Certified Nursing Assistant (CNA) 5, CNA 5 stated, The family will give us the items, and we should have updated in the RCPIA. CNA 5 stated residents have the right to have personal items with them in the facility without it going missing. CNA 5 stated staff were responsible for safeguarding resident's personal items. CNA 5 stated residents could have been upset and anxious when their personal items went missing. CNA 5 stated residents have a right to have their personal belongings in a safe and homelike environmentDuring a concurrent record review and interview on 3/20/26 at 9:42 a.m. with Registered Nurse (RN) 3, Res 2's RCPIA dated 12/22/24 was reviewed. The RCPIA indicated, sweater [with] hood, pants.color: black.sweatshirts.color: pink. The RCPIA had FM 1's signature without a date and facility representative signature dated 2/26/25. RN 3 stated, There should be another sheet with new inventory update. RN 3 stated all staff were responsible for ensuring residents' items were not missing. RN 3 stated personal items meant a lot to residents. RN 3 stated residents could have been upset when their personal items went missing. RN 3 stated It is their right to have personal items here. RN 3 stated It is their home. RN 3 stated residents have the right to have their items protected and not missing. RN 3 stated Res 2 did not have an updated RCPIA.During an observation and interview on 3/20/26 at 3:04 p.m. with CNA 6, Res 2's closet was observed. CNA 6 stated Res 2 had one beige short, one gray pajama pant, one green pajama top, one green long sleeve top, one green shirt, basket with hair products, four underwear, one baby doll and a plushie (stuff animal). CNA 6 stated, I did not know she has stuff here. CNA 6 sated All items were not on the inventory list.During an interview on 3/20/26 at 3:15 p.m. with the Social Services Director (SSD) the SSD stated, When family brings items in, the CNAs should be doing an inventory and it should be in the resident's chart. The SSD stated, Each time the family brings in the items they should be signing a new inventory sheet, and it should be kept in the nursing station. The SSD stated residents' personal items should be inventoried to know what they had. The SSD stated the main purpose of keeping an inventory list was to make sure the facility was keeping track of residents' personal items. The SSD stated it was important to keep updated RCPIA to keep track of lost or missing items. The SSD stated residents have their right to have their personal items. The SSD stated residents could have mood changes, behavior changes and family and could be upset when items went missing. The SSD stated it was a not homelike environment when items go missing. The SSD stated, Residents are entitled to their own personal belongings and should not have it missing. During an interview on 3/20/26 at 6:06 p.m. with the Administrator (ADM) the ADM-stated residents have the right for their property to not be lost or stolen. The ADM stated, We should keep items from being missing. The ADM stated, We did not follow our policy and procedure.During a review of the facility's policy and procedure (P&P) titled, Resident Rights dated 2/2021, the P&P indicated, Federal and state law guarantee certain rights to all residents of this facility. These rights include the resident's right to.c. be free from.misappropriation of property.During a review of the facility's policy and procedures (P&P) titled, Homelike Environment dated 2/2021, the P&P indicated, Residents are provided with a safe, clean, comfortable and homelike environment and encouraged to use their personal belongings to the extent possible.
Event ID: 1F396B
Tag 609 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to report an injury of unknown origin for one of three sampled residents (Resident 1) when Resident 1 was noted to have pain, bruising, and swelling to her right hand and wrist; and discoloration to her left wrist.
This failure resulted in Resident 1's injuries of an unknown source to not be investigated, placing Resident 1 at potential risk for harm and/or abuse, and delayed medical intervention.
Findings:
During a review of Resident 1's admission Record (AR) , dated 5/20/25, the AR indicated Resident 1 was a [AGE] year-old female with medical diagnoses that included dementia (progressive disease of the brain affecting memory, judgement, and mood), schizophrenia (mental illness affecting perceptions of reality), disorders of the bone, other disorders of the brain, disorientation, need for assistance with personal care, bipolar disorder (mental illness with extreme shifts in mood, behavior, and energy), muscle weakness, and others.
During a review of Resident 1's Care Plan (CP), dated 4/21/25, the CP indicated Resident 1 skin discoloration to left wrist.
During a review of Resident 1's CP dated 4/29/25, the CP indicated Resident 1 has swelling to right hand and wrist.
During a review of Resident 1's Progress Notes (PN), dated 4/21/25, at 3:36 p.m., the PN indicated, Resident noted with these new skin issues: . skin discoloration to left wrist.
During a review of Resident 1's PN, dated 4/28/25, at 6:30 p.m., the PN indicated Resident 1 was complaining of pain in right wrist and unable to twist wrist. Resident described pain as sharp continuous pain with a pain level of [10 out of a possible 10, 10 being worst pain].
During a review of Resident 1's PN, dated 4/29/25, at 2:41 p.m., the PN indicated a Change in Condition , and noted swelling to right hand and wrist.
During a review of Resident 1's PN, dated 4/29/25, at 11:16 p.m., the PN indicated, Applied ice pack to Right and wrist due to swelling.
During a review of Resident 1's PN, dated 4/30/25, at 9:53 p.m., the PN indicated a physician's order was received to x-ray Resident 1's right hand.
During a review of Resident 1's Patient Report (PR), dated 4/30/25, the PR indicated x-rays were done on Resident 1's right and left hand, due to Right [and] Left hand pain. The PR indicated there was no fracture, and no abnormality.
During a concurrent record review and interview on 5/14/25, at 1:20 p.m., with the Director of Nursing (DON), Resident 1's clinical record was reviewed. The DON stated she was not aware of Resident 1's issues of pain and swelling of her wrists and hands. The DON was not able to produce documentation of a facility investigation into the source of the pain and swelling to the Resident 1's hands, or documentation that this possible Injury of Unknown Source was reported to The Department. The DON stated one possible reason it was not reported was because the x-ray did not show a fracture or injury to the wrists or hands.
During a concurrent record review and interview on 5/14/25, at 2:45 p.m., with Registered Nurse (RN) 2, Resident 1's clinical record was reviewed. RN 2 stated she recalled caring for Resident 1. RN 2 stated she recalled making the PN entry on 4/28/25, at 6:30 p.m., when Resident 1 complained of 10 out of 10 pain to her right wrist. RN 2 stated, I assessed the resident. I asked her the pain level, she screamed at me ' 10/10 pain!'
During a concurrent record review and interview on 5/14/25, at 3 p.m., with RN 3, Resident 1's clinical record was reviewed. RN 3 stated she recalled caring for Resident 1. RN 3 stated that on 4/29/25, I looked at her [right] wrist. It was swollen with discoloration. I . got the order for the x-ray.
During a concurrent record review and interview on 5/28/25, at 11:40 a.m., with the Clinical Resource Corporate Registered Nurse (CRCRN), Resident 1's clinical record was reviewed. The CRCRN stated he recalled Resident 1. The CRCRN stated Resident 1's swollen, discolored, and painful right wrist was not investigated by the facility as an Injury of Unknown Source, nor was it reported to The Department as an Injury of Unknown Source. The CRCRN stated the right wrist could have been an injury because of a fall Resident 1 experienced on 4/12/25, but could not explain why Resident 1's clinical record did not contain documentation of any injury to Resident 1's right wrist until 16 days later.
During a concurrent interview and record review on 6/10/25, at 12:25 p.m., with Treatment Registered Nurse (TRN), Resident 1's PN dated 4/21/25, at 3:36 p.m. was reviewed. The TRN stated she was the facility's Treatment Nurse (a nurse who performs all the bandage and dressing changes, monitors wound care, healing progress, and administers medications to the skin). The TRN stated she recalled making the PN and stated she was doing a head-to-toe assessment on Resident 1. The TRN stated she recalled making the entry, skin discoloration to the left wrist and stated she probably updated Resident 1's CP . The TRN stated she was unaware that resident injuries of unknown source needed to be investigated and reported to The Department.
During a review of the facility's Policy and Procedure (P&P) titled, Abuse Investigation and Reporting, dated 7/17, the P&P indicated, All reports of resident abuse, neglect, exploitation, misappropriation of resident property mistreatment, and/or injuries of unknown source (abuse ) shall be promptly reported to local, state and federal agencies (as defined by current regulations) and thoroughly investigated by facility management. All alleged violations . including injuries of an unknown source . will be reported by the facility Administrator, or his/her designee, to the following persons or agencies: 1. The state licensing/certification agency responsible for surveying/licensing the facility [The Department.]
Event ID: I7YE11 Complaint Investigation
Tag 550 G

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to honor six out of six sampled residents ' (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, and Resident 6) rights when they all were given written notices they would have to move into different rooms in the facility with no existing reason to do so, despite some of the residents having resided in their rooms for several years.
This failure resulted in:
1. The potential for more than minimal harm for Resident 1, Resident 2, Resident 3, Resident 5, and Resident 6 when their collective right to a respectful and dignified existence was not honored by failing to allow all six residents ' rights to self-determination, affecting their right to a respectful and dignified environment, by not allowing them to remain in their rooms that had been their home for years which the residents strongly objected to, and,
2. Actual harm to Resident 4 when her mood and behavior changed, exhibiting increased irritability, depression, sadness, loss of health or independence, frustration, anxiety, anger and upset over the proposed room change, and stating she wanted to end her life due to the room change. These mood and behavior changes directly resulted in her physician prescribing a significant increase in two of her anti-depressant medications (prescription medications used to treat depression and other mental health disorders), increasing her risk of side effects from the medications, such as an increased risk for falls and bone fracture, a risk that is increased due to Resident 4 ' s advanced age and numerous other medications.
Findings:
1. During an interview on 10/22/24, at 4 p.m., with the Ombudsman (a government official who advocates for the rights of nursing home residents and helps resolve issues), the Ombudsman stated that Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, and Resident 6 were all given a 30-day notices from the facility that they would have to move to different rooms within the facility. The Ombudsman stated the facility sent out mandatory room transfer notices impacting the six residents, only because they each resided in the facility ' s only 2-bed rooms and informed them they are being moved into 3-bed rooms elsewhere in the facility. The Ombudsman stated there were only three rooms in the facility with 2 beds, and these six residents resided in these three rooms. The Ombudsman stated the facility is doing this for the need for possible future quarantine rooms, in the possible event they need to isolate residents in the future, to control a potential infectious disease from spreading to others that was not currently occurring in the facility. The Ombudsman stated some residents had been in their rooms for years and stated as an example that Resident 6 had been in his room for 15 years. The Ombudsman stated the residents understood the need for a quarantine room, and they have no problem moving into different rooms for short periods of time, but this move would be permanent, and the residents strongly opposed the move, preferring to stay in the same rooms they had been in for years. The Ombudsman stated, These [six] residents are really upset.
During an interview on 10/23/24, at 12:25 p.m., with Resident 1 and Resident 2, in their shared room, Resident 2 stated, I ' ve been in this room for five years. I ' ve had the same roommate [Resident 1] for five years. I don ' t like it at all, being told we have to move. I want to stay here in this room. Resident 1, who was non-verbal during the interview, nodded her head in agreement with her roommate, Resident 2, as Resident 2 spoke.
During an interview on 10/23/24, at 12:30 p.m., with Resident 6, in his room, Resident 6 stated, I ' ve been in this room for 15 years. They told me they were going to move me to a different room. I don ' t like it at all. They haven ' t given me any information on who my new roommates are going to be. We are supposed to move on 10/30/24. All my things are here, my medical supplies are here, just where I want them. I want to stay in my room.
During an interview on 10/23/24, at 12:45 p.m., with the Administrator, the Administrator stated, The room changes are being done because I am short on isolation rooms. The Administrator stated in the event of a future outbreak of an infectious disease, the facility would need more rooms to isolate residents from other residents to prevent the spread of the potential infectious disease. The Administrator stated there were no such needs in the facility at the present time.
During an interview on 10/23/24, at 12:45 p.m., with the Infection Prevention Nurse (IPN), the IPN stated in the event some residents in the facility catch an infectious disease, and the facility needs to isolate them from other residents, the facility could place three residents with the same infectious disease (a process called cohorting) in the rooms with three beds. The IPN stated, We want to get those three 2-bed rooms available, in the possible event that isolation rooms are needed in the future because it is easier to cohort two residents with the same infectious disease in a 2-bed room than it is with three residents in a 3-bed room. The IPN stated there was no current infectious disease in the facility that required the proposed room changes.
During a review of a letter from the facility to the Ombudsman (letter), dated 10/2/24, the letter indicated, Enclosed are copies of the 30-day notices given to six [Resident 1, Resident 2, Resident 3, Resident 4, Resident 5 and Resident 6] Residents for room changes. I met with the Residents today, with the Ombudsman present, and I explained that I need those semi-private [2-bed rooms] rooms to accommodate the infectious diseases.
During a review of Resident 1 ' s document titled, Notice of Proposed Transfer/Discharge (NOPTD), dated 10/1/24, the NOPTD indicated, For the reasons explained below, a decision has been made to transfer [Resident 1] from current room to another room. Date of this Notification to Resident: 10/1/24. Date of Transfer: 10/30/24. [Reason:] The health of individual in the facility would otherwise be endangered.
During a review of Resident 2 ' s document titled, NOPTD, dated 10/1/24, the NOPTD indicated, For the reasons explained below, a decision has been made to transfer [Resident 2] from current room to another room. Date of this Notification to Resident: 10/1/24. Date of Transfer: 10/30/24. [Reason:] The health of individual in the facility would otherwise be endangered.
During a review of Resident 3 ' s document titled, NOPTD, dated 10/1/24, the NOPTD indicated, For the reasons explained below, a decision has been made to transfer [Resident 3] from current room to another room. Date of this Notification to Resident: 10/1/24. Date of Transfer: 10/30/24. [Reason:] The health of individual in the facility would otherwise be endangered.
During a review of Resident 5 ' s document titled, NOPTD, dated 10/1/24, the NOPTD indicated, For the reasons explained below, a decision has been made to transfer [Resident 5] from current room to another room. Date of this Notification to Resident: 10/1/24. Date of Transfer: 10/30/24. [Reason:] The health of individual in the facility would otherwise be endangered.
During a review of Resident 6 ' s document titled, NOPTD, dated 10/1/24, the NOPTD indicated, For the reasons explained below, a decision has been made to transfer [Resident 6] from current room to another room. Date of this Notification to Resident: 10/1/24. Date of Transfer: 10/30/24. [Reason:] The health of individual in the facility would otherwise be endangered. The NOPTD indicated Resident 6 refused to sign the document.
During a review of Resident 1 ' s admission Record (AR), dated 10/30/24, the AR indicated Resident 1 was a [AGE] year-old female and had been a resident of the facility since 2012. The AR indicated Resident 1 ' s diagnoses included Major Depressive Disorder (a serious mood disorder that causes severe symptoms that affect how a person feels, thinks, and handles daily activities, such as sleeping, eating, or working).
During a review of Resident 1 ' s Minimum Data Sheet (MDS, a comprehensive, standardized assessment tool), dated 10/2/24, the MDS indicated at Question C0500 a score of 15 out of a possible 15, which indicated Resident 1 was cognitively intact (having sufficient judgment, planning, organization, self-control, and the persistence needed to manage the normal demands of the resident ' s environment).
During a review of Resident 1 ' s Progress Notes (PN), dated 10/1/24, at 11:37 a.m., the PN indicated Resident was issued with a 30 day notice to move rooms in the facility in order to be able to increase our isolations rooms to accommodate our resident ' s needing isolation for recovery. Resident ' s mother was contacted due to mother being resident ' s [Responsible Party]. Mother did refuse to sign and stated they would not like for her daughter to move.
Resident 1 ' s PN dated 10/8/24, at 11:12 a.m., indicated, Social services went to visit resident to check on Resident ' s mental status from initiating the room change that will be happening at the end of the month in October. Resident stated they did not want to move rooms and won ' t be moving. Resident stated this has been her room for a while and did not feel comfortable to change.
During a review of Resident 2 ' s AR, dated 10/24/24, the AR indicated Resident 2 was an [AGE] year-old female and had been a resident of the facility since 2015. The AR indicated Resident 2 ' s diagnoses included Generalized Anxiety Disorder (a mental health disorder that produces fear, worry, and a constant feeling of being overwhelmed); and Major Depressive Disorder.
During a review of Resident 2 ' s Order Summary Report (OSR), dated 10/24/24, the OSR contained a physician ' s order that indicated Resident has capacity to make decision for self[.]
During a review of Resident 2 ' s MDS, dated 8/13/24, the MDS indicated at Question C0500 a score of 15 out of a possible 15, which indicated Resident 2 was cognitively intact.
During a review of Resident 2 ' s PN, dated 10/1/24, at 1:22 p.m., the PN indicated Resident was issued with a 30 day notice to move rooms in the facility in order to be able to increase our isolations rooms to accommodate our resident ' s needing isolation for recovery. Resident refused to move. Resident 2 ' s PN dated 10/1/24, at 3 p.m., indicated Resident daughter . was notified [of notice of room change] and refused to sign document.
Resident 2 ' s PN dated 10/8/24, at 10:24 a.m., indicated, Social services went to visit resident to check on Resident ' s mental status from initiating the room change that will be happening at the end of the month in October. Resident stated that they did not want to move rooms and did not feel comfortable with change.
During a review of Resident 3 ' s AR, dated 10/30/24, the AR indicated Resident 3 was a [AGE] year-old female and had been a resident of the facility since 2021. The AR indicated Resident 3 ' s diagnoses included Aphasia (a language disorder that makes it hard for a person to read, write, and speak clearly).
During a review of Resident 3 ' s OSR, dated 10/30/24, the OSR contained a physician ' s order that indicated Resident has capacity to make her own decisions[.]
During a review of Resident 3 ' s MDS, dated 10/23/24, the MDS indicated at Question C0500 a score of 13 out of a possible 15, which indicated Resident 3 was cognitively intact.
During a review of Resident 3 ' s PN, dated 10/1/24, at 8:39 a.m., the PN indicated Resident was issued with a 30 day notice to move rooms in the facility in order to be able to increase our isolations rooms to accommodate our resident ' s needing isolation for recovery. Resident did refuse to sign and stated they would not like to move.
Resident 3 ' s PN dated 10/8/24, at 11:22 a.m., indicated, Social services went to visit resident to check on Resident ' s mental status from initiating the room change that will be happening at the end of the month in October. Resident stated they did not want to move rooms and won ' t be moving. Resident stated this has been her room for a while and did not feel comfortable to change.
During a review of Resident 5 ' s AR, dated 10/24/24, the AR indicated Resident 5 was a [AGE] year-old male and had been a resident of the facility since 2023. The AR indicated Resident 5 ' s diagnoses included Legal blindness, as defined in USA.
During a review of Resident 5 ' s OSR, dated 10/24/24, the OSR contained a physician ' s order that indicated Resident has the capacity to make his own medical decision[.]
During a review of Resident 5 ' s MDS, dated 8/15/24, the MDS indicated at Question C0500 a score of 15 out of a possible 15, which indicated Resident 5 was cognitively intact.
During a review of Resident 5 ' s PN, dated 10/1/24, at 8:46 a.m., the PN indicated Resident was issued with a 30 day notice to move rooms in the facility in order to be able to increase our isolations rooms to accommodate our resident ' s needing isolation for recovery. Resident . stated they would not like to move.
Resident 5 ' s PN dated 10/8/24, at 9:43 a.m., indicated, Social services went to visit resident to check on his mental status from initiated room change that will be happening at the end of the month of October. Resident stated they did not like the idea of moving rooms and was not open to moving rooms. Resident stated this has been his room since admission and did not feel comfortable to change.
During a review of Resident 6 ' s AR, dated 10/24/24, the AR indicated Resident 6 was a [AGE] year-old male and had been a resident of the facility since 2009. The AR indicated Resident 6 ' s diagnoses included Generalized Anxiety Disorder and Major Depressive Disorder.
During a review of Resident 6 ' s OSR, dated 10/24/24, the OSR contained a physician ' s order that indicated Resident is capable to make his own medical decision[.]
During a review of Resident 6 ' s MDS, dated 9/18/24, the MDS indicated at Question C0500 a score of 15 out of a possible 15, which indicated Resident 6 was cognitively intact.
During a review of Resident 6 ' s PN, dated 10/1/24, at 8:49 a.m., the PN indicated Resident was issued with a 30 day notice to move rooms in the facility in order to be able to increase our isolations rooms to accommodate our resident ' s needing isolation for recovery. Resident did refuse to sign and stated they would not like to move.
Resident 6 ' s PN dated 10/8/24, at 11:22 a.m., indicated, Social services went to visit resident to check on Resident ' s mental status from initiating the room change that will be happening at the end of the month in October. Resident stated they did not want to move rooms and won ' t be moving. Resident stated this has been her room for a while and did not feel comfortable to change.
During a review of the facility ' s Policy and Procedure (P&P), titled Multidrug-Resistant Organisms, dated 8/19, the P&P indicated, in part: Infection Precautions: Consider the individual resident ' s clinical situation and facility resources in deciding whether to implement contact precautions.
2. During an interview on 10/22/24, at 4 p.m., with the Ombudsman (a government official who advocates for the rights of nursing home residents and helps resolve issues), the Ombudsman stated that Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, and Resident 6 were all given a 30-day notice from the facility that they would have to move to different rooms within the facility. The Ombudsman stated the facility sent out mandatory room transfer notices impacting the six residents, only because they each resided in the facility ' s only 2-bed rooms, and informed them they are being moved into 3-bed rooms elsewhere in the facility. The Ombudsman stated there were only three rooms in the facility with 2 beds, and these six residents resided in these three rooms. The Ombudsman stated the facility is doing this for the need for possible future quarantine rooms, in the possible event they need to isolate residents, in the future, to control an infectious disease that was not currently occurring in the facility. The Ombudsman stated some residents had been in their rooms for years and stated as an example that Resident 6 had been in his room for 15 years. The Ombudsman stated the residents understood the need for a quarantine room, and they have no problem moving into different rooms for short periods of time, but this move is permanent, and the residents strongly opposed the move, preferring to stay in the same rooms they had been in for years. The Ombudsman stated, These [six] residents are really upset.
During an interview on 10/23/24, at 12:45 p.m., with the Administrator, the Administrator stated, The room changes are being done because I am short on isolation rooms. The Administrator stated in the event of a future outbreak of a potential infectious disease, the facility would need more rooms to isolate residents from other residents to prevent the spread of the infectious disease. The Administrator stated there were no such needs in the facility at the present time.
During an interview on 10/23/24, at 12:45 p.m., with the Infection Prevention Nurse (IPN), the IPN stated in the event some residents in the facility catch an infectious disease, and need to isolate them from other residents, the facility could place three residents with the same infectious disease (a process called cohorting) in the rooms with three beds. The IPN stated, We want to get those three 2-bed rooms available, in the possible event that isolation rooms are needed in the future because it is easier to cohort two residents with the same infectious disease in a 2-bed room than it is with three residents in a 3-bed room. The IPN stated there was no current infectious disease in the facility that required the proposed room changes.
During a review of a letter from the facility to the Ombudsman (letter), dated 10/2/24, the letter indicated, Enclosed are copies of the 30-day notices given to six [including Resident 4] Residents for room changes. I met with the Residents today, with the Ombudsman present, and I explained that I need those semi-private [2-bed rooms] rooms to accommodate the infectious diseases.
During a review of Resident 4 ' s document titled, Notice of Proposed Transfer/Discharge (NOPTD), dated 10/1/24, the NOPTD indicated, For the reasons explained below, a decision has been made to transfer [Resident 4] from current room to another room. Date of this Notification to Resident: 10/1/24. Date of Transfer: 10/30/24. [Reason:] The health of individual in the facility would otherwise be endangered. The NOPTD indicated Resident 4 refused to sign the document.
During an interview on 10/23/24, at 1:10 p.m., with Resident 4, Resident 4 stated, Hell no, I don ' t want to move! I ' ve been in this bed for over a year. I ' d be more willing to go to the mortuary [a facility that processes dead bodies for burial].
During a review of Resident 4 ' s admission Record (AR), dated 10/24/24, the AR indicated Resident 4 was a [AGE] year-old female and had been a resident of the facility since 2014. Resident 4 ' s diagnoses included Generalized Anxiety Disorder (a mental health disorder that produces fear, worry, and a constant feeling of being overwhelmed), and Major Depressive Disorder (a serious mood disorder that causes severe symptoms that affect how a person feels, thinks, and handles daily activities, such as sleeping, eating, or working).
During a review of Resident 4 ' s Order Summary Report (OSR), dated 10/24/24, the OSR contained a physician ' s order that indicated Resident is capable to make her own decision by herself.
During a review of Resident 4 ' s Minimum Data Sheet (MDS, a comprehensive, standardized assessment tool), dated 9/13/24, the MDS indicated at Question C0500 a score of 15 out of a possible 15, which indicated Resident 4 was cognitively intact.
During a review of Resident 4 ' s Progress note, dated 9/3/24, written by her attending physician (Physician 1), the PN indicated Resident 4 was seen at bed side for follow up. No new nursing concerns reported. [Resident 4] has history of depression, symptoms stable with current management. Assessment and Plan: Depression . We will continue current medication and consider mental health evaluation if needed.
During a review of Resident 4 ' s Progress Notes (PN), dated 10/1/24, at 8:52 a.m., the PN indicated Resident was issued with a 30 day notice to move rooms in the facility in order to be able to increase our isolations rooms to accommodate our resident ' s needing isolation for recovery. Resident did refuse to sign and stated they would not like to move. Resident 4 ' s PN dated 10/8/24, at 11:20 a.m., indicated, Social services went to visit resident to check on Resident ' s mental status from initiating the room change that will be happening at the end of the month in October. Resident stated they did not want to move rooms and won ' t be moving. Resident stated this has been her room for a while and did not feel comfortable to change.
During a review of Resident 4 ' s OSR, dated 10/22/24, the OSR indicated Resident 4 was prescribed:
· Fluoxetine 10 mg [milligrams, a unit of measurement] once daily for verbalization of sadness, prescribed on 7/8/24; and,
· Trazadone 100 mg at bedtime for depression manifested by unable to sleep, prescribed on 10/22/23.
Resident 4 ' s OSR indicated nursing staff was monitoring her for side effects from the Fluoxetine such as nausea, vomiting, anxiety, sexual dysfunction, insomnia, dizziness, weight loss or gain, tremors, sweating, drowsiness, fatigue, dry mouth, diarrhea, constipation, headaches and increase risk for fall. The OSR indicated nursing staff were monitoring Resident 4 for side effects from the Trazadone such as daytime drowsiness, confusion, loss of appetite in the morning, increased risk for fall and fractures, dizziness. The OSR indicated Resident 4 was prescribed 12 different routine medications, and an additional six different medications on an as needed basis.
Resident 4 ' s PN dated 10/22/24, at 8:30 a.m., indicated, Resident [4] verbalize to [Certified Nursing Assistant, or CNA] during shower suicidal thoughts due scheduled room change. Per resident she does not want to move from her room. [Physician] notified, new order for psych[iatric] consult[ation]. Resident placed on spot checks.
During a review of Resident 4 ' s Care Plan (CP), dated 10/22/24, the CP indicated, Resident [4] verbalizes suicidal ideation.
Resident 4 ' s PN dated 10/23/24, at 4:34 p.m., indicated, Stated she doesn ' t understand why she has to change rooms.
Resident 4 ' s PN dated 10/24/24, at 8:14 a.m., indicated, Resident was evaluated by facility psychologist [Doctor 1] . [due to] recent suicidal ideations. Resident chief complaint was noted as depression, sadness, loss of health or independence, anger, frustration, anxiety in adjusting to care, confusion or memory loss impairing her capacity to receive care or treatment. The resident ' s compliance was noted as resistive and argumentative. The resident ' s mood was noted as depressed, anxious, irritable, angry, and labile [a state of emotional instability characterized by frequent and dramatic mood swings]. [Doctor 1] recommends to increase . psychotropic medications [medications that affect the mind, emotions, and behavior] for continued mood / behavior management.
Resident 4 ' s PN dated 10/24/24, at 12:45 p.m., indicated, Resident asked . what room will she be moved to. Told resident I don ' t know the room number yet . Resident stated she does not want to move but if she does, she wants the same roommate. Resident 4 ' s PN dated 10/26/24, dated 0:37 a.m., indicated, Resident is on behavior monitoring for increasing Fluoxetine [a psychotropic medication used for depression] from 10 mg to 20 mg and Trazadone [also a psychotropic medication used for depression] from 100 mg to 150 mg .
During a review of Resident 4 ' s Progress Note – 30 Day Follow Up (PN30FU), dated 10/29/24, written by Nurse Practitioner 1, the PN30FU indicated Resident 4 ' s medication Fluoxetine was increased from 10 mg daily to 20 mg daily on 10/26/24; and Resident 4 ' s medication Trazadone was increased from 100 mg to 150 mg at bedtime on 10/25/24.
During a concurrent record review and interview on 11/12/24, at 1:39 p.m., with the Social Services Director (SSD), Resident 4 ' s clinical record was reviewed. The SSD stated she had worked in the facility since February 2024, and was familiar with Resident 4. The SSD stated Resident 4 had informed a Certified Nursing Assistant that she didn ' t want to be alive anymore due to her impending room change. The SSD stated she then interviewed Resident 4 about this statement, but during her interview, Resident 4 did not express to her that Resident 4 wanted to end her life. The SSD stated Resident 4 stated she was concerned about the room change and did not want to do it. The SSD stated, To me, she seemed more irritable. The SSD stated facility staff had been expressing to her that Resident 4 had seemed more depressed since the first of October [the date Resident 4 received the 30-day notice to change rooms]. The SSD stated, We can ' t infringe on their rights to not want to move. It was hard to give the notice. I agree that the resident who have been in their rooms for years matters. This situation could have been approached differently. There was no pressing need at that time for isolation rooms in the facility. The SSD stated she reviewed Doctor 1 ' s notes after his visit to Resident 4 on 10/24/24, and stated it is within her job expectations to speak to the psychologist and review residents ' psychotropic medications. The SSD stated, My understanding, based on [Doctor 1 ' s] note, was that [Resident 4 ' s] behavior change was due to the room change. The SSD stated, I would agree that after 10/1/24, [Resident 4] was depressed, irritable, angry, and labile. The resident is often irritable, but I noticed an increase in her irritability.
During a concurrent record review and interview on 11/12/24, at 2:03 p.m., with the Activities Director (AD), Resident 4 ' s clinical record was reviewed. The AD stated, [Resident 4] was very upset [about the room change]. I talk to her every day. Her biggest concern was what room she was going to go to. I felt bad for the residents having to move rooms. I told the residents if they are not happy with moving rooms, they can call the Ombudsman. When I spoke to [Resident 4], I heard her say she would take pills. I assumed it meant an overdose for a lethal event. I did let the team know and a psych consult was made. After the medication dosage increase, [Resident 4] never made a comment like that to me again.
During a concurrent record review and interview on 11/12/24, at 2:20 p.m., with Licensed Vocational Nurse (LVN) 1, Resident 4 ' s clinical record was reviewed. LVN 1 stated, I ' ve worked here about 20 years, I know [Resident 4]. LVN 1 stated she recalled when a Certified Nursing Assistant told her that during a shower that Resident 4 had expressed suicidal ideations, and she was upset over her proposed room change. The CNA told me [Resident 4] wanted to kill herself over this. I wrote the note in the Progress Notes, I wasn ' t more specific on how she would do it. I then spoke to [Resident 4], she denied any suicidal ideations to me, but stated she did not want to move.
During a review of Resident 4 ' s untitled document from her clinical record, but commonly referred to as a physician telephone order (PTO) dated 10/22/24, at 8:35 a.m., the PTO indicated Resident 4 had a physician ' s order for May have Psych eval[uation] and treat[ment related to] suicidal ideation verbalized.
During a review of Resident 4 ' s Psych Referral Form (PRF), dated 10/22/24, the PFR indicated, Emotional and Behavioral Problems [-] Suicidal Thinking or Gestures.
During a concurrent record review and interview on 11/12/24, at 2:30 p.m., with the Director of Nursing (DON), Resident 4 ' s Psychologist Consultation / Follow-Up (PCFU), written by Doctor 1, dated 10/24/24, was reviewed. The DON verified Doctor 1 had documented on the PCFU Resident 4 demonstrated Depression, sadness, loss of health or independence with Chief Complaints of Anger, frustration, anxiety in adjusting to care, and Presenting problems and History of Confusion or memory loss impairing capacity to receive care, treatment. The PCFU indicated Resident 4 ' s Current Medication were fluoxetine 10 mg and Trazadone 100 mg. The PCFU indicated Resident [4] presents as alert, lucid, communicative, mood and affect angry, upset over room change, threatening to harm herself, denied any intent or plan during contact. [Complains of] depression, [decreased] sleep, can be tried on fluoxetine 20 mg [every day], Trazadone 150 mg [at bedtime.] The DON confirmed the documentation.
During a review of the National institute of Health, National Library of Medicine, National Center for Biotechnical Information website titled, Depression: Learn More – How effective are antidepressants?, dated 4/15/24, the website indicated, in part: Antidepressants are a key part of treating depression. They aim to relieve symptoms and prevent depression from coming back. The main aim of treatment with antidepressants is to relieve the symptoms of severe depression, such as feeling very down and exhausted, and prevent them from coming back. They are also meant to make you feel emotionally stable again and help you follow a normal daily routine. They are also taken to relieve symptoms such as restlessness, anxiety and sleep problems, and to prevent suicidal thoughts. This information is about using medication to treat the most common form of depression, known as major depressive disorder. Like all medications, antidepressant can have side effects. Ove half of all people who use antidep[TRUNCATED]
Event ID: RGU011 Complaint Investigation
Tag 624 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to follow its transfer and discharge policy and procedure for one of three sampled residents (Resident 1) when the facility failed to comply with the legal requirements to provide Resident 1 with sufficient preparation and orientation to ensure a safe and orderly discharge from the facility.
This failure had the potential to result in Resident 1's unsafe discharge and increased likelihood of preventable re-admissions.
Findings:
During a concurrent observation and interview on 10/1/24 at 1:20 p.m. with Resident 1 outside on the patio, Resident 1 was sitting in her wheelchair playing a card game on an electronic tablet. Resident 1 stated, she was given a 30-day notice to be discharged because she had not complied with the smoking policy that was recently enforced. Resident 1 stated, her mother called the ombudsman for assistance after the 30-day notice was issued to Resident 1.
During a telephone interview on 10/3/24 at 8:41 a.m. with Social Services Director (SSD), SSD stated, Resident 1 needed care from a skilled nursing facility (SNF) because she was diagnosed with anoxic brain damage (an injury to the brain that happens when it has a lack of oxygen), muscle spasm, generalized anxiety disorder (severe, ongoing worry that interferes with daily activities), unspecified psychosis (showing symptoms of a mental disorder without an exact diagnosis) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). SSD stated, Resident 1 was wheelchair dependent for ambulation. SSD stated, Resident 1 was given the 30-day notice on 8/6/24 however her mother was given the 30-day notice on 9/5/24. SSD stated, Resident 1 refused to participate in the discharge planning so Resident 1 ' s mother was contacted. SSD stated, Resident 1 ' s discharge plan included Resident 1 being discharged home with her mother to an apartment. SSD stated, Resident 1 was unable to discharge home with her mother because the apartment was too small and both parents were disabled. SSD stated, Resident 1 ' s discharge plan lacked placement at an accepting SNF. SSD stated, it was important to provide Resident 1 with sufficient preparation and orientation to ensure a safe discharge from the facility, to effectively transition to post-discharge care and to prevent readmissions.
During a telephone interview on 10/3/24 at 1:47 PM with Director of Nursing (DON), DON stated, Resident 1 had diagnoses of unspecified psychosis, anoxic brain damage, insomnia, cognitive communication deficit, muscle weakness and major depressive disorder. DON stated, Resident 1 was provided with a 30-day notice on 8/6/24 however there is no documentation in Resident 1 ' s chart that her responsible party received the 30-day notice. DON stated, SSD had done discharge planning with Resident 1 on 8/27/24 and not prior to this date. DON stated, there was no documentation in Resident 1 ' s chart or copies of faxes indicating that referrals had been sent to any SNFs to assist Resident 1 in transfer to another facility. DON stated, Resident 1 should have been provided with sufficient preparation and orientation to ensure a safe and orderly discharge from the facility. DON stated, Resident 1 ' s safety was at risk due to a lack of discharge planning.
During a telephone interview on 10/3/24 at 3:17 PM with Administrator (ADM), ADM stated, Resident 1 was given a 30-day notice on 8/6/24 but Resident 1 ' s responsible party was not issued a 30-day notice until 9/5/24. ADM stated, ADM had wrongly assumed Resident 1 could have discharged home with her mother because that was where Resident 1 used to reside prior to being admitted to the SNF. ADM stated, Resident 1 ' s mother had said that the apartment was too small for Resident 1 to return to. ADM stated, DON and SSD had not submitted documentation regarding Resident 1 ' s current ability to perform Activities of Daily Living (ADLs).
During a review of Resident 1's admission Record (AR, documents containing resident demographic information and medical diagnosis), dated 10/1/24, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included .ANOXIC BRAIN DAMAGE .ABNORMALTIES OF GAIT AND MOBILITY .MUSCLE WEAKNESS .UNSTEADINESS ON FEET .MAJOR DEPRESSIVE DISORDER .CONTRACTURE [a stiffening/shortening at any joint, that reduces the joint ' s range of motion], RIGHT ANKLE .CONTRACTURE, LEFT ANKLE .TOBACCO USE .GENERALIZED ANXIETY DISORDER .
During a review of Resident 1's Minimum Data Set (MDS, an assessment tool which indicates physical, medical and cognitive abilities), dated 7/3/24, the MDS indicated Resident 1's Brief Interview for Mental Status (BIMS) score was 15 out of 15 which indicated Resident 1 had no cognitive impairment (0-7 indicated severe cognitive impairment - [memory loss, poor decision making-skills], 8-12 moderate cognitive impairment, 13-15 cognitively intact).
During a review of Resident 1's Nursing Care Plan (CP), undated, the CP indicated, .The resident has limited physical mobility r/t ANOXIC BRAIN DAMAGE, CONTRACTURE, RIGHT ANKLE, CONTRACTURE, LEFT ANKLE, MUSCLE WEAKNESS Date initiated 10/14/2016 .
During a review of Resident 1's CP, undated, the CP indicated, .Resident requires LTC [Long Term Care] due to family unable to provide care needed Date Initiated: 01/08/2016 .
During a review of Resident 1 ' s Progress Notes (PN), dated 8/27/24, the PN indicated, .Social services spoke with resident and resident ' s mother in regard to resident not following smoking guidelines per facility policies, she would receive a notice to discharge home with her mother or alternative placement .Social services spoke with Resident ' s mother in regard to a discharge plan. The resident ' s mother stated that resident cannot return home due to limited space .resident ' s mother stated ' They lived in a 2-bedroom [ROOM NUMBER] bath apartment with no space for her wheelchair or for her to get around, we are low on income because both me and my husband are both on disability ' .
During a review of the Department of Health Care Services Office of Administrative Hearings and Appeals (a government entity that handles discharge appeals for long-term care residents) document titled, Decision and Order, dated 9/25/24, the document indicated, .SUMMARY .The appeal is GRANTED. [Facility] has not complied with the legal requirements to involuntary discharge [Resident 1] in that it did not provide Resident with sufficient preparation and orientation to ensure a safe and orderly discharge from Facility. Therefore, the discharge is improper, and Resident shall be permitted to remain in Facility .On August 6, 2024, Facility issued a Notice of Proposed Transfer/Discharge .to resident .Authorized Representative testified they did not receive the Notice until September 5, 2024. Administrator ' s testimony confirmed that Notice was not given to Authorized Representative until September 5, 2024 .Resident ambulates with a wheelchair .Facility did not submit medical records documenting Resident ' s current ability to perform the activities of daily living .Facility did not submit a post-discharge plan of care identifying Resident ' s post-discharge needs and how those need would be met at Location .Authorized Representative identified Location as the apartment she resides in with her husband .she and her husband are both disabled, living alone .Additionally, Location is not wheelchair accessible or equipped with handicap accessories .
During a review of the facility's policy and procedure titled, Transfer or Discharge, Facility- Initiated, dated 10/22, indicated, .Facility-initiated transfers or discharges .require resident/representative notification and orientation, and documentation .the resident and his or her representative are given a thirty (30)-day advance written notice of an impending transfer or discharge from this facility .A post-discharge plan is developed for each resident prior to his or her transfer or discharge .A member of the interdisciplinary team will review the final post-discharge plan with resident and family .
Event ID: XOXO11 Complaint Investigation
Tag 740 D

Finding Description

Based on interview, record review, facility document review, and facility policy review, the facility failed to obtain psychiatric consultation as ordered for 1 (Resident #58) of 19 sampled residents.
Findings included:
A facility policy titled, Physician Services, revised 02/2021, indicated, 8. Consultative services are made available from community-based consultants or from a local hospital or medical center.
An admission Record revealed the facility readmitted Resident #58 on 07/15/2024. According to the admission Record, the resident had a medical history that included diagnoses of vascular dementia, moderate with other behavioral disturbance and depression.
A significant change in status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/21/2024, revealed Resident #58 had a Staff Assessment for Mental Status (SAMS), which indicated the resident had severely impaired cognitive skills for daily decision making. The MDS indicated Resident #58 had physical and behavioral symptoms directed toward others and behaviors not directed toward others one to three days during the assessment period.
Resident #58's care plan, included a focus area initiated 07/18/2024, that indicated the resident used psychotropic medications (Olanzapine) related to behavior management. Interventions directed staff to administer medications as ordered, to monitor/document for side effects and effectiveness, and to consult with pharmacy/physician to consider dosage reduction when clinically appropriate.
A document titled, Note To Attending Physician/Prescriber, for Resident #58, dated 08/01/2024, indicated the consultant pharmacist recommended to re-evaluate if the medication olanzapine was still needed as the resident had not been on an antipsychotic prior to their hospitalization. The physician/prescriber response revealed the physician agreed and documented Consult Psych for recommendation.
An untitled document for Resident #58, revealed an order dated 08/03/2024 that indicated Resident may have psych [psychiatric] evaluation.
Resident #58's Progress Notes revealed a note dated 08/03/2024 at 4:44 PM, that indicated an order was received for a psychiatric consultation recommendation due to re-evaluate if olanzapine still needed. The Progress Notes revealed no evidence of a psychiatric evaluation.
During an interview on 08/15/2024 at 8:36 AM, the Social Services Supervisor stated she was not aware of a psychiatric evaluation for Resident #58 until the previous day, 08/14/2024.
During an interview on 08/15/2024 at 8:51 AM, Licensed Vocational Nurse (LVN) #4 said Resident #58 was supposed to have a psychiatric evaluation to see if the resident needed they psychotropic medication.
During an interview on 08/15/2024 at 9:27 AM, the Medical Director (MD) stated he had not been notified that the psychiatric consultation he ordered for Resident #58 had not been scheduled until he spoke with the Director of Nursing (DON) on 08/15/2024. The MD stated he thought it was necessary to have the resident evaluated to see if the resident needed Olanzapine.
During an interview on 08/15/2024 at 10:22 AM, the DON stated she expected the staff to follow the physician orders.
During an interview on 08/15/2024 at 10:38 AM, the Administrator stated she expected the staff to follow physician orders and all consultations needed to be scheduled.
Event ID: XJUE11
Tag 760 E

Finding Description

Based on interview, record review, and facility policy review, the facility failed to ensure a significant medication error did not occur for 1 (Resident #46) of 5 residents reviewed for unnecessary medications. Specifically, facility staff failed to follow a physician's order to hold midodrine hydrochloride (a medication used to treat low blood pressure) when the resident's systolic blood pressure (SBP, the top number in a blood pressure reading) was greater than 130 millimeters of mercury (mmHg) and failed to only administer losartan potassium (a medication used to treat high blood pressure) when the resident's SBP was greater than 130 mmHg.
Findings included:
A facility policy titled, Administering Medications, revised 04/2019, indicated, Medications are administered in a safe and timely manner, and as prescribed. The policy indicated, 4. Medications are administered in accordance with prescriber orders, including any required time frame. The policy indicated, 11. The following information is checked/verified for each resident prior to administering medications: a. Allergies to medications; and b. Vital signs, if necessary.
An admission Record indicated the facility admitted Resident #46 on 02/27/2024. According to the admission Record, the resident had a medical history that included diagnoses of essential (primary) hypertension (high blood pressure) and atrial fibrillation (irregular heartbeat).
A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/23/2024, revealed Resident #46 had a Brief Interview for Mental Status (BIMS) score of 6, which indicated the resident had severe cognitive impairment. The MDS indicated the resident had an active diagnosis to include hypertension.
Resident #46's care plan, included a focus area initiated 06/02/2024, that indicated the resident had episodes of syncope (temporary loss of consciousness). Interventions directed staff to assess orthostatic blood pressure (blood pressure taken after standing from a lying or sitting position) twice a day, monitor, and notify the physician accordingly.
Resident #46's care profile contained a physician's order with a start date of 03/11/2024 for midodrine hydrochloride 2.5 milligrams (mg) two tablets by mouth three times a day, with instructions to hold if the resident's SBP was greater than 130 mmHg.
Resident #46's medication administration record (MAR) for the timeframe 06/01/2024 to 06/30/2024, revealed evidence to indicate staff administered midodrine hydrochloride 2.5 mg to the resident when the resident's SBP was greater than 130 mmHg on 06/01/2024 at 8:00 AM, 06/04/2024 at 8:00 AM, 06/05/2024 at 8:00 AM, 06/06/2024 at 8:00 AM, 06/07/2024 at 8:00 AM, 06/09/2024 at 8:00 AM, 06/10/2024 at 12:00 AM and 8:00 AM, 06/12/2024 at 8:00 AM, 06/13/2024 at 8:00 AM, 06/15/2024 at 4:00 PM, 06/16/2024 at 8:00 AM and 4:00 PM, 06/18/2024 at 8:00 AM, 06/24/2024 at 8:00 AM, 06/25/2024 at 8:00 AM and 06/29/2024 at 8:00 AM.
Resident #46's MAR for the timeframe 07/01/2024 to 07/31/2024, revealed evidence to indicate staff administered the midodrine hydrochloride 2.5 mg to the resident when the resident's SBP was greater than 130 mmHg on 07/03/2024 at 4:00 PM, 07/08/2024 at 4:00 PM, 07/09/2024 at 4:00 PM, 07/10/2024 at 4:00 PM, 07/12/2024 at 8:00 AM, 07/15/2024 at 8:00 AM, 07/16/2024 at 8:00 AM, 07/17/2024 at 8:00 AM, 07/19/2024 at 8:00 AM, 07/23/2024 at 4:00 PM and 07/24/2024 at 8:00 AM.
Resident #46's MAR for the timeframe 08/01/2024 to 08/13/2024, revealed evidence to indicate staff administered the midodrine hydrochloride 2.5 mg to the resident when the resident's SBP was greater than 130 mmHg on 08/05/2024 and 08/06/2024 at 8:00 AM.
Resident #46's care profile also contained a physician's order with start date of 03/21/2024, for losartan potassium 50 mg one tablet by mouth one time a day with instructions to give the medication if the resident's SBP was greater than 130 mmHg.
Resident #46's MAR for the timeframe 06/01/2024 to 06/30/2024, revealed evidence to indicate staff administered the losartan potassium 50 mg when the resident's SBP was not greater than 130 mmHg on 06/11/2024, 06/17/2024, 06/19/2024, 06/20/2024, 06/22/2024, 06/26/2024, and 06/30/2024 at 8:00 AM.
Resident #46's MAR for the timeframe 07/01/2024 to 07/31/2024, revealed evidence to indicate staff administered the losartan potassium 50 mg when the resident's SBP was not greater than 130 mmHg on 07/01/2024, 07/13/2024, 07/27/2024, and 07/30/2024 at 8:00 AM.
Resident #46's MAR for the timeframe 08/01/2024 to 08/13/2024, revealed evidence to indicate staff administered the losartan potassium 50 mg when the resident's SBP was not greater than 130 mmHg on 08/02/2024, 08/11/2024, and 08/12/2024 at 8:00 AM.
During an interview on 08/14/2024 at 2:09 PM, Registered Nurse (RN) #2 confirmed that it was her initials on the MAR for 07/23/2024 at 4:00 PM and that based on the resident's blood pressure reading, the midodrine should have been held. RN #2 stated she should have paid closer attention to the orders.
During an interview on 08/14/2024 at 2:41 PM, RN #1 reviewed the June 2024 and July 2024 MARs for Resident #46 and confirmed that it was her initials on the midodrine on 06/15/2024, 06/16/2024, 07/08/2024, 07/09/2024, and 07/10/2024 at 4:00 PM and stated that according to the resident's blood pressure reading, the medication should have been held. RN #1 stated she should have put in the code to indicate the blood pressure was out of parameter and a progress note as to why it was held and then notified the resident, resident representative, and physician.
During an interview on 08/15/2024 at 9:59 AM, RN #3 stated she checked the resident's blood pressure before giving the medication. RN #3 reviewed Resident #46's June 2024, July 2024, and August 2024 MARs and agreed that according to the orders and the resident's blood pressure readings, the medication should not have been given. RN #3 stated she should have followed the five rights - right resident, right medication, right dose, right time, right route, and should have verified the label of the medication and the order on the MAR three times.
During an interview on 08/15/2024 at 9:36 AM, the Medical Director (MD) stated it was important for the nurses to follow the parameters for blood pressure medications to ensure there were no adverse effects. The MD stated the midodrine was used to keep the resident's blood pressure from going too low and the losartan was to keep the blood pressure from going too high. The MD stated it was his expectation that the order be followed and if the medication was being held consistently, then he would expect to be notified.
During an interview on 08/15/2024 at 10:11 AM, the Director of Nursing (DON) stated the nurse should look at the parameters and follow the directions as ordered. The DON stated the nurse should check the orders with the medication the label and notify the physician if parameters were out of range or if clarification was needed.
During an interview on 08/15/2024 at 11:57 AM, the Administrator stated when administering medications, the nurses should follow the parameters put into place by the physician.
Event ID: XJUE11
Tag 842 D

Finding Description

Based on interview, record review, and facility policy review, the facility failed to ensure nursing staff did not document the monitoring of peripheral intravenous (IV) site when the resident no longer had the IV because it had been removed for 1 (Resident #297) of 19 sampled residents.
Findings included:
A facility policy titled, Medication and Treatment Orders, revised 07/2016, revealed, Orders for medications and treatments will be consistent with principles of safe and effective order writing.
An admission Record revealed the facility admitted Resident #297 on 07/29/2024. According to the admission Record, the resident had a medical history that included diagnoses of adult failure to thrive and liver disease.
An admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/02/2024, revealed Resident #297 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated the resident had intact cognition. The MDS indicated the resident had active diagnoses to include malnutrition and failure to thrive.
Resident #297's care plan included a focus area, initiated 08/01/2024, that indicated the resident faced a nutritional issue related to poor meal and fluid intake. Interventions directed staff to administer medications as ordered.
An order detail for Resident #297 revealed an order dated 08/09/2024, to monitor peripheral intravenous (IV) site to right hand dorsum for signs or symptoms (s/s) of infection, infiltration every shift.
Resident #297's Medication Administration Record [MAR] for the timeframe 08/01/2024 to 08/31/2024, revealed an order entry for staff to monitor the resident's peripheral IV site to the right hand dorsum for s/s of infection, infiltration every shift. Staff documented on the MAR on 08/12/2024 and 08/13/2024 for all three shifts, and on 08/14/2024 for the 6:00 AM to 2:00 PM shift to indicate they monitored the resident's IV site.
An observation on 08/12/2024 at 1:42 PM, revealed Resident #297 did not have an IV site to their right hand.
During an interview on 08/14/2024 at 2:20 PM, Registered Nurse (RN) #5 said Resident #297's IV came out prior to 08/13/2024 and that she should not have signed off that she monitored the IV site because the resident did not have an IV to monitor.
During an interview on 08/15/2024 at 7:38 AM, Registered Nurse (RN) #3 said Resident #297's IV site was removed on the night shift on 08/11/2024. RN #3 said she should not have charted on 08/12/2024 because the resident did not have an IV site at that time.
During a telephone interview on 08/15/2024 at 11:18 AM, RN #7 said that she was told Resident #297 had pulled out their IV on the night shift on 08/11/2024. She said she should not have charted on the MAR for monitoring of the IV site because the resident did not have an IV.
During a telephone interview on 08/15/2024 at 9:27 AM, the Medical Director said he expected the staff to document accurately on the MAR.
During an interview on 08/15/2024 at 10:38 AM, the Administrator stated she expected the staff to chart accurately on the resident's MAR.
Event ID: XJUE11
Tag 880 D

Finding Description

Based on observation, interview, and facility policy review, the facility failed to ensure facility staff used appropriate hand hygiene during meal service for 1 (Resident #66) of 10 sampled residents observed for dining.
Findings included:
A facility policy titled, Handwashing/Hand Hygiene, revised 10/2023, revealed, 2. All personnel are expected to adhere to hand hygiene policies and practices to help prevent the spread of infections to other personnel, residents, and visitors. The policy indicated, 1. Hand hygiene is indicated: a. immediately before touching a resident; b. before performing an aseptic task (for example, placing an indwelling device or handling an invasive medical device); c. after contact with blood, body fluids, or contaminated surfaces.
A facility policy titled, Assisting the Resident with In-Room Meals, revised 12/2013, revealed, 11. Employees must wash their hands before serving food to residents. It is not necessary to wash hands between each resident tray; however, if there is contact with soiled dishes, clothing or the resident's personal effects, the employe must wash his/her hands before serving food to the next resident.
During the lunch meal service observation on 08/12/2024 at 11:40 AM, Certified Nurse Assistant (CNA) #8 used her left finger to wipe her nose and then used the same soiled left hand to remove a cover from a resident food tray. CNA #8 also used the same soiled left hand to then remove the plastic wrapping that covered the resident food items. CNA #8 continued to use the hand to unwrap residents' food items. At no time did CNA #8 use any hand sanitation method.
During an interview on 08/13/2024 at 1:16 PM, CNA #8 stated all staff should sanitize their hands when passing residents' meal trays. CNA #8 stated staff should never touch their face or hair. CNA #8 said she had allergies and used her hands to wipe her nose. She stated she should have sanitized her hands after touching her nose but had not.
During an interview on 08/15/2024 at 7:45 AM, Infection Preventionist #14 stated during meal service staff should sanitize their hands before passing out meal trays.
During an interview on 08/15/2024 at 9:54 AM, the Director of Nursing (DON) stated during meal service, the staff should sanitize their hands before handling the trays. The DON said if staff touched their bodies, then they should sanitize their hands. She stated the staff should use soap and water if available or utilize hand sanitizer.
During an interview on 08/15/2024 at 11:25 AM, the Administrator stated staff should use hand sanitizer and wash their hands during meal service. The Administrator stated staff should not touch their face without sanitizing their hands with soap, water, and/or hand sanitizer.
Event ID: XJUE11
Tag 912 E

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, facility document review, and facility policy review, the facility failed to ensure residents rooms measured at least 80 square (sq) feet (ft) per resident in 26 (Rooms 101-108, Rooms 115-124, and Rooms 130-137) of 36 resident rooms in the facility.
Findings included:
A facility policy titled, Bedrooms, revised 05/2017, revealed, 1. Bedrooms accommodate no more than two residents at a time. 2. Bedrooms measure at least 80 square feet per resident in double rooms, and at least 100 square feet of space in single rooms.
The Client Accommodations Analysis, completed by the Administrator and dated 08/15/2024 revealed:
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 229.99 sq ft and three beds occupied the room, which yielded 76.66 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 216 sq ft and three beds occupied the room, which yielded 72 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 216 sq ft and three beds occupied the room, which yielded 72 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 216 sq ft and three beds occupied the room, which yielded 72 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 216 sq ft and three beds occupied the room, which yielded 72 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 216 sq ft and three beds occupied the room, which yielded 72 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 219 sq ft and three beds occupied the room, which yielded 73 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 219 sq ft and three beds occupied the room, which yielded 73 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 219 sq ft and three beds occupied the room, which yielded 73 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 219 sq ft and three beds occupied the room, which yielded 73 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 219 sq ft and three beds occupied the room, which yielded 73 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 228.99 sq ft and three beds occupied the room, which yielded 76.33 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 228.99 sq ft and three beds occupied the room, which yielded 76.33 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 228.99 sq ft and three beds occupied the room, which yielded 76.33 sq ft for each resident.
-
In room [ROOM NUMBER], the total floor area measured 228.99 sq ft and three beds occupied the room, which yielded 76.33 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 228.99 sq ft and three beds occupied the room, which yielded 76.33 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 228.5 sq ft and three beds occupied the room, which yielded 76.16 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 228 sq ft and three beds occupied the room, which yielded 76 sq ft for each resident.
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In room [ROOM NUMBER], the total floor area measured 218.5 sq ft and three beds occupied the room, which yielded 72.83 sq ft for each resident.
During an interview on 08/14/2024 at 9:11 AM, Registered Nurse (RN) #2 revealed there had been issues with staff completing mechanical lift transfers of residents in the rooms. RN #2 said if a mechanical lift was used, there was not enough space for the nurse assistant to complete the transfer.
During an interview on 08/14/2024 at 9:25 AM, Certified Nurse Assistant (CNA) #12 stated the rooms were too small and the resident's bed got in the way of providing care to residents. She stated sometimes they must move other residents' beds to ensure care was provided adequately.
During an interview on 08/14/2024 at 9:30 AM, CNA #13 stated when they performed transfers with the mechanical lift, there was not enough space. CNA #13 said some of the residents complained about the rooms being too small. She stated it was difficult to provide care when there were three residents in the room.
During an interview on 08/15/2024 at 9:41 AM, the Director of Nursing (DON) stated that sometimes the residents complained the rooms were too small for three residents. The DON said there had also been issues with staff completing transfers with the mechanical lift in the residents' rooms.
During an interview on 08/15/2024 at 11:16 AM, the Administrator stated she was not aware the room size was too small and was not aware of any resident complaints or concerns about the room size.
Event ID: XJUE11
Tag 644 D

Finding Description

Based on interview, record review, facility document review, and facility policy review, the facility failed to provide 1 (Resident #40) of 1 sampled resident reviewed for preadmission screening and resident review (PASARR) with the recommended specialized services identified by the resident's PASAR) Level II. Specifically, the PASARR determination report dated 04/18/2024 for Resident #40 recommended specialized services of psychotherapy/counseling which were not provided by the facility.
Findings included:
A facility policy titled, admission Criteria, revised 03/2019, indicated, c. Upon completion of the Level II evaluation, the state PASARR representative determines if the individual has a physical or mental condition, what specialized or rehabilitative services he or she needs, and whether placement in the facility is appropriate.
An admission Record revealed the facility admitted Resident #40 on 03/02/2017. According to the admission Record, the resident had a medical history that included diagnoses of major depressive disorder and post-traumatic stress disorder.
A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/24/2024, revealed Resident #40 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderate cognitive impairment. The MDS indicated Resident #40 had active diagnoses that included post-traumatic stress disorder, anxiety, and depression.
Resident #40's Preadmission Screening and Resident Review Individualized Determination Report dated 04/18/2024, revealed recommended specialized services that included psychotherapy/counseling.
During an interview on 08/13/2024 at 2:10 PM, the Social Services (SS) Supervisor stated nursing staff should have obtained an order for a psychological referral. The SS Supervisor stated the referral had not been completed and it appeared to have been an oversight.
During an interview on 08/14/2024 at 10:10 AM, the Director of Nursing (DON) stated it was her expectation that the SS Supervisor made sure the appropriate referrals were in place for residents. The DON stated there had been a delay with psychiatric services, but she had escalated the referral after the surveyor inquiry.
During an interview on 08/15/2024 at 11:13 AM, the Administrator stated PASARR was a gray area to her, but if there were recommendations for services, the facility should have completed the referral.
Event ID: XJUE11
Tag 689 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and facility policy review, the facility failed to ensure windows on the secure unit were locked and secure for 2 (room [ROOM NUMBER] and room [ROOM NUMBER]) of 9 residents' rooms located on the secure unit. Specifically, room [ROOM NUMBER] and room [ROOM NUMBER] had missing and/or damaged window screens and no locking mechanism to prevent the windows from opening fully.
Findings included:
A facility policy titled, Safety and Supervision of Residents, revised 07/2017, revealed, Our facility strives to make the environment as free from accident hazards as possible. Resident safety and supervision and assistance to prevent accidents are facility-wide priorities. The policy indicated, 3. The type and frequency of resident supervision may vary among residents and over time for the same resident. For example, resident supervision may need to be increased when there are temporary hazards in the environment (such as construction) or if there is a change in the resident's condition.
During an observation of the secure unit on 08/14/2024 at 1:45 PM, room [ROOM NUMBER] and room [ROOM NUMBER] windows were both observed fully opened. The window screen in room [ROOM NUMBER] was damaged with enough space for a resident to exit through the damaged screen. room [ROOM NUMBER] did not have a window screen. Additionally, room [ROOM NUMBER] and room [ROOM NUMBER] were observed to not have a locking mechanism to prevent the windows from opening fully. The windows for room [ROOM NUMBER] and room [ROOM NUMBER] led into the parking lot.
During an interview on 08/14/2024 at 1:53 PM, the Maintenance Supervisor stated the facility staff documented any repair issues into a binder kept at the nurses' station. The Maintenance Supervisor said there were no current reports in the binder regarding any windows or screens in the secure unit that needed to be repaired. He stated he put in some new screens last month.
During a concurrent observation and interview on 08/14/2024 at 1:55 PM, of rooms [ROOM NUMBERS] on the secure unit, the Maintenance Supervisor stated he was not aware of the windows missing screens or not having a locking mechanism. He stated visual checks were performed monthly to ensure screens were in place and said the last check was completed on 07/16/2024. The Maintenance Supervisor stated the screen in room [ROOM NUMBER] was not damaged at the time of that check. The Maintenance Supervisor stated he purchased devices to prevent the windows from opening completely, but had not had a chance to put the devices on the windows.
During an interview on 08/14/2024 at 2:03 PM, Certified Nurse Assistant (CNA) #10 stated there had not been any issues with any of the residents attempting to leave the facility through a window.
During an interview on 08/14/2024 at 2:18 PM, Licensed Vocational Nurse (LVN) #11 stated staff were required to monitor the door and windows in the secure unit. LVN #11 said if the windows needed to be repaired, the staff should notify the Maintenance Supervisor. She was not aware of any issues currently with the windows and said the residents were not able to fully open the windows but could only open them a little.
During an interview on 08/14/2024 at 2:24 PM, the Maintenance Supervisor stated room [ROOM NUMBER] had an emergency in which the room had smoke, and the fire department requested the locking mechanism be removed. He said room [ROOM NUMBER]'s window was replaced after a resident broke it, but the window locking mechanism was not.
During an interview on 08/15/2024 at 9:43 AM, the Director of Nursing (DON) stated she did not expect the windows on the secure unit to be fully opened. The DON said there had not been any elopements from the facility. The DON said she expected the staff to identify any dangerous items in the unit including if screens were falling off and to notify the Maintenance Supervisor.
During an interview on 08/15/2024 at 11:16 AM, the Administrator stated the windows on the secure unit should be locked. The Administrator stated the window locking mechanism and screens not being replaced was a mistake by the facility and was just missed.
Event ID: XJUE11
Tag 558 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure reasonable accommodation of resident needs was provided for one of three sampled residents (Resident 1) when Resident 1 was scheduled to be out of the facility (4/18/24) for an appointment for four hours during lunchtime and was not provided with food (packed food).
This failure resulted in Resident 1 not having eaten any food from 10 a.m. until after 5 p.m. which placed Resident 1 at risk for hypoglycemia (low blood sugar).
Findings:
During record review of Resident 1's admission Record (AR- a document that provides resident contact details, a brief medical history), the AR indicated, Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included . TYPE 2 DIABETES MELLITUS (a disease that results in high blood sugar) . ACUTE KIDNEY FAILURE (a sudden condition where the kidneys cannot filter waste from the blood) . NEPHRITIC SYNDROME WITH DIFFUSE MESANGIOCAPILLARY GLOMERULONEPHRITIS (a condition that results in damage and structural changes to the kidney) .
During a review of Resident 1's Minimum Data Set (MDS- a standardized assessment and care screening tool), dated 4/18/24, the MDS indicated, Resident 1's Brief Interview for Mental Status (BIMS- an evaluation of attention, orientation, and memory recall) indicated a score of 11 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 1 had moderate cognitive impairment.
During a concurrent observation and interview on 5/1/24 at 12:35 p.m., with Resident 1 in Resident 1's room, Resident 1 was laying in bed, talking with a visiting family member. Resident 1 stated, he was supposed to be gone for an infusion (introduction of a medicine through a vein) treatment from 10 am until 2 pm but he was not released until 4 pm. Resident 1 stated, the transportation picked him up two hours after the infusion was completed. Resident 1 stated, he was a diabetic and he was not sent with a meal or water to this appointment. Resident 1 stated, he was upset and thirsty because he was sent to his appointment without food and water.
During an interview on 4/30/24 at 1:13 p.m., with Certified Nursing Assistant (CNA) 1, CNA 1 stated, the kitchen provided a sack lunch for the resident, according to their diet, for appointments (gone during lunch time). CNA 1 stated, residents should have been provided with a sack meal if the resident's appointment interfered with a scheduled mealtime because the resident's blood sugar could drop and resident could lose weight.
During an interview on 4/30/24 at 1:20 p.m., with Registered Nurse (RN), RN stated, a packed snack was expected to be sent with a resident who will be out of the facility for long hours. RN stated, it was important to send food with a resident because they needed to have food (to eat when hungry).
During an interview on 4/30/24 at 2:04 p.m., with CNA 2, CNA 2 stated, a snack should have been sent with a resident who left the facility for a long appointment, during mealtime.
During an interview on 4/30/24 2:35 p.m., with Assistant Director of Nursing (ADON), ADON stated, the facility was expected to have provided a meal from the kitchen when residents left the facility for an appointment. ADON stated, it was important to send food with the resident so they would not miss their mealtime and be hungry. ADON stated, residents who missed their meal could have weight loss and become malnourished.
During a concurrent interview and record review on 4/30/24 at 3:05 p.m., with ADON, Resident 1's Order Summary Report (OSR), dated 4/30/24 was reviewed. The OSR indicated, . Residents have rheumatology [for conditions involving inflammation of bones, muscles and joints] appointment for [Rituximab brand name - medication used to treat certain cancers and autoimmune diseases or when the body attacks itself] dose on April 18th 10:00 am . ADON stated, Resident 1 had a rheumatology appointment on April 18, 2024, at 10:00 am for four hours. ADON stated, Resident 1 received (Rituximab brand name) infusion once a month.
During a concurrent interview and record review on 4/30/24 at 3:05 p.m., with ADON, Resident 1's Progress Notes (PN), dated 4/18/24 was reviewed. The PN indicated, . 04/18/2024 14:44 [2:44 p.m.] . Currently patient is out for rheumatology appointment or [Rituximab brand name] dose . 04/18/2024 17:12 [5:12 p.m.] Resident came back from [appointment] this pm shift . ADON stated, Resident 1 had his appointment scheduled for 10:00 am and returned to the facility at 5:12 p.m. ADON stated, Resident 1 was not sent with any food and that was a mistake.
During a concurrent interview and record review on 4/30/24 at 3:07 p.m., with ADON, Resident 1's Documentation Survey Report (DSR), dated 4/30/24 was reviewed. The DSR indicated, . April 2024 . 18 . Amount Eaten . 99 . 12:32 . Meal Substitute Provided . 99 . 12:32 . -99- Resident Not Available . ADON stated, the code 99 used in the documentation on April 18, 2024, meant the resident was not available in the building. ADON stated, Resident 1 was not in the building at 12:00 p.m., did not eat and was not offered a meal substitute.
During a concurrent interview and record review on 4/30/24 at 3:22 p.m., with RN, Resident 1's OSR, dated 4/30/24 was reviewed. The OSR indicated, . Residents have rheumatology appointment for [Rituximab brand name] dose on April 18th 10:00 am . Resident 1's PN, dated 4/18/24 was reviewed. The PN indicated, . 04/18/2024 14:44 [2:44 p.m.] . Currently patient is out for rheumatology appointment or [Rituximab brand name] dose . 04/18/2024 17:12 [5:12 p.m.] Resident came back from [appointment] this pm shift . RN stated, Resident 1 was still out of the facility at 2:44 p.m. and returned to the facility at 5:12 p.m.
During a concurrent interview and record review on 4/30/24 at 3:24 p.m., with RN, Resident 1's DSR, dated 4/30/24 was reviewed. The DSR indicated, . April 2024 . 18 . Amount Eaten . 99 . 12:32 . Meal Substitute Provided . 99 . 12:32 . -99- Resident Not Available . RN stated, it was documented the resident was not in the facility on April 18, 2024, at 12:32 p.m. RN stated, Resident 1 did not receive a meal or a meal substitute on April 18, 2024, at 12:32 p.m.
During a review of Resident 1's Care Plan, dated 4/16/24, the Care Plan indicated . The resident has nutritional problem or potential nutritional problem. Risk for unavoidable weight loss [related to]: Diet restrictions . The resident will maintain adequate nutritional status as evidenced by maintaining weight within normal reference range and no [signs/symptoms] of malnutrition, and consuming at least 75% of at least 3 meals daily through review date . Provide and serve diet as ordered .
During a review of the facility's policy and procedure (P&P) titled, Accommodation of Needs , 3/21, the P&P indicated, . The resident's individual needs . are accommodated to the extent possible .
Event ID: R5B311 Complaint Investigation
Tag 550 D

Finding Description

Based on observation, interview, and record review, the facility failed to provide two of 16 sampled residents (Resident 64 and Resident 80) with a dignified dining experience in accordance with the facility policy and procedure when Certified Nursing Assistant (CNA) 3 assisted residents with their meals in a standing position.
This deficient practice violated Resident 64 and 80's right to a dignified dining experience and had the potential to negatively affect their quality of life.
Findings:
During a lunch meal observation, on 2/18/20, at 12:30 p.m., in the dining room, Resident 64 sat at the dining room table while CNA 3 stood next to Resident 64 while assisting resident with her lunch meal.
During a lunch meal observation, on 2/18/20, at 12:40 p.m., in the dining room, Resident 80 sat at the dining room table and was assisted by CNA 3 with his lunch meal. CNA 3 fed Resident 80 while standing next to him.
During an interview on 2/18/20, at 12:45 p.m., with CNA 3, CNA 3 stated, she fed Resident 64 and Resident 80 while standing. CNA 3 stated she should have sat next to Resident 64 and Resident 80 while assisting the residents with their meal to promote dignity and respect and she did not do that.
During an interview on 2/19/20, at 9:45 a.m., with Director of Nurses (DON), the DON stated CNA 3 should have sat next to residents' when assisting with their meals. The DON stated sitting next to residents would promote a dignified dining experience. The DON stated CNA 3 should have sat down while assisting Resident 64 and Resident 80 with their meal. The DON stated no sitting next to residents while assisting with their meal was a violation of their dignity rights.
During a review of the policy and procedure titled, Assistance with Meals, dated 7/17, indicated, .Residents who cannot feed themselves will be fed with attention to safety, comfort and dignity, for example: a. Not standing over residents while assisting them with meals
During a review of the policy and procedure titled, Quality of Life - Dignity dated 8/09, indicated, .Residents shall be treated with dignity and respect at all times [during mealtime] .
Event ID: BM2T11
Tag 912 D

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to provide and maintain a minimum of at least 80 square feet per resident in multiple resident rooms (Rooms 101-108, 115-124, 130-137).
This failure had the potential for residents to not have reasonable privacy or adequate living space.
Findings:
During a concurrent observation and interview on 2/18/2020, at 9:20 a.m., with Resident 97, in room [ROOM NUMBER], room [ROOM NUMBER] had three beds; bed A, B, and C. Bed A and bed B were approximately 1 foot apart. Resident 97 in bed A, stated his neighbor in bed B required assistance when getting out of bed. Resident 97 stated he didn't like his bed so close to bed B and that his bed was inches apart from bed B. Resident 97 stated bed B had been inches apart from his bed since he was placed into room [ROOM NUMBER] on 1/24/2020.
During a concurrent observation and interview on 2/19/2020, at 3:25 p.m., with Certified Nursing Assistant (CNA) 4, two residents resided in room [ROOM NUMBER] with three beds. CNA 4 stated when transferring resident in bed B she had to move bed B closer to bed A to provide additional space for a safe transfer. CNA 4 stated the room did not have enough room to work (provide resident care).
During a concurrent observation and interview on 2/19/2020, at 3:55 p.m., with the Maintenance Supervisor (MS), the MS measured the distance between the beds A, B and C in room [ROOM NUMBER]. The MS stated the distance between bed A and bed B was 18 inches. The MS stated the distance between bed B and bed C was 40 inches.
During the Resident Council Meeting on 02/19/2020, at 2 p.m., Resident 39 and 40, complained that the size of room [ROOM NUMBER] was too small and crowded.
During a concurrent observation and interview on 2/20/2020, at 10:40 a.m., at Resident 39's bedside, Resident 39 stated she did not want to move from her room, but she would like to have a little more living space. Resident 39 stated she has lived at the facility for four years and has her room the way she likes it. Resident 39 stated her roommate in bed B had a huge oxygen concentrator and her roommate in bed C has a huge wheelchair which restricted living space in the room. Resident 39 stated, We get along like a family, but it gets really cramped.
During a concurrent observation and interview on 2/20/2020, at 10:49 a.m., at Resident 40's bedside, Resident 40 stated her wheelchair barely fit between the wall and the bed. Resident 40 stated space was always a tight squeeze and her neighbor in bed B had to have her bed close toward hers to make sure her oxygen machine could fit in the space.
During a concurrent observation and interview on 2/20/2020, at 10:53 a.m., at Resident 9's bedside, Resident 9 stated, She was squished in the middle of both bed A and C and her oxygen concentrator, but she liked her roommates.
During an interview on 2/20/2020, at 8:15 a.m., with CNA 1, CNA 1 stated, It was hard to get patient lifts [mechanical lift- a device used to transfer residents] in the rooms, room [ROOM NUMBER] was the hardest. When residents needed to get out of bed with the assistance of a lift. CNA 1 stated the mechanical lift did not fit in the room space. CNA 1 stated all the beds had to be moved over and then the patient lift would get brought into the room. After the patient was moved out of bed into a wheelchair and lift was no longer needed, all the beds would have to be moved back. CNA 1 stated it was a lot of work and took a lot of extra time to move room furniture and make room to provide resident care.
During an interview on 2/20/2020, at 11:19 a.m., with the Director of Nursing (DON), the DON stated when residents were admitted to the facility they were placed into any available room. The DON stated resident who required extensive assistance, wheelchairs and oxygen were not taken into consideration and were placed into the first available room.
During an observation on 2/20/2020, at 2:30 p.m., with the Maintenance Supervisor, (MS) and Resident Liaison, (RL), the following rooms were measured with a measuring tape by the MS.
The rooms and measurements were as follows:
Room number
Square feet
Number of residents
101
229.99
3
102
229.99
3
103
229.99
3
104
229.99
3
105
229.99
3
106
229.99
3
107
229.99
3
108
229.99
3
115
216
3
116
216
3
117
216
3
118
216
3
119
216
3
120
219
3
121
219
3
122
219
3
123
219
3
124
219
3
130
228.99
3
131
228.99
3
132
228.99
3
133
228.99
3
134
228.99
3
135
228.5
3
136
228
3
137
218.5
3
Recommend waiver.
________________________________________________________
Health Facilities Evaluator Supervisor II Signature
Date
Request waiver.
______________________________________________
Administrator Signature
Date
Event ID: BM2T11
Tag 880 E

Finding Description

Based on observation, interview and record review, the facility failed to establish and maintain an effective infection control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable (contagious) diseases and infections when:
1. Certified Nursing Assistant (CNA) 3 did not perform hand hygiene (hand washing or use of hand sanitizer) while providing feeding assistance for two of 16 sampled residents (Resident 59 and 64) after touching unclean equipment, surfaces and residents during meal service.
2. Licensed Vocational Nurse (LVN) 5 did not wear Personal Protective Equipment (PPE - gloves, gown, and mask) prior to entering a contact isolation (precautions used to prevent the spread of infection) room for one of one sampled resident (Resident 70).
These failures placed all residents, staff and visitors in the facility at risk of contracting communicable diseases and infections.
Findings:
During a lunch meal observation on 2/18/2020, at 12:30 p.m., in the memory care dining room, Certified Nursing Assistant (CNA) 3 was providing feeding assistance to Resident 64. CNA 3 touched Resident 64's shoulder with her ungloved hands and then proceeded to feed Resident 64. CNA 3 left Resident 64 and walked across the room without washing her hands. CNA 3 touched unclean plate lids that had been placed in a pile, then walked over to Resident 59. Without washed her hands, CNA 3 removed the lid covering Resident 59's lunch plate, repositioned his plate so the built-up lip was in front of him, cut his meat, moved other food items within his reach and touched Resident 59's shoulder with her ungloved hand. Without washing her hands, CNA 3 returned to continue feeding Resident 64. Resident 64 had been eating with her fingers and putting her fingers in her mouth. CNA 3 removed the soiled place mat where Resident 64 had touched, dropped food and continued to feed Resident 64 without performing hand hygiene.
During an interview on 2/18/2020, at 12:40 p.m., with CNA 3, CNA 3 stated she washed her hands before she started assisting resident with their meal service. CNA 3 stated she did not performed hand hygiene between residents and she should have washed her hands after touching unclean surfaces, equipment and between residents to prevent infections and she did not do that.
During a review of the policy and procedure titled, Handwashing/Hand Hygiene dated 8/15, indicated, .This facility considers hand hygiene the primary means to prevent the spread of infections . All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors . Use an alcohol-based hand rub . or alternatively, soap . and water for the following situations: .Before and after direct contact with residents; .Before and after eating or handling food; .Before and after assisting a resident with meals .
2. During an observation on 2/18/2020, at 8:43 a.m., near Resident 70's room, Resident 70's room had a sign posted on the door frame which indicated, STOP Resident 70 on contact precautions. A transparent three compartment drawer was located next to the door which contained gowns, masks and gloves.
During an observation on 2/18/2020, at 8:53 a.m., near Resident 70's room, LVN 5 entered Resident 70's room without donning (putting on) a gown. LVN 5 removed a medication vial and adjusted the intravenous (IV- tube delivering medication directly into a vein) tubing which was attached Resident 70 and lead to an IV pole. LVN 5 exited Resident 70's room and performed hand hygiene.
During an interview on 2/18/2020, at 8:56 a.m., with LVN 5, LVN 5 stated Resident 70 was on contact isolation because he had an infected wound on the left foot. LVN 5 stated she wore gloves but did not wear a gown when entering Resident 70's room. LVN 5 stated she entered Resident 70's room to remove the IV medication from Resident 70 that was empty.
During an observation on 2/18/2020, at 9:58 a.m., near Resident 70's room, (Family) FM was observed in Resident 70's room without a gown or gloves assisting Resident 70 with his shoes. FM was observed holding a clear plastic bag and placing Resident 70's personal items into the bag.
During an interview on 2/18/2020, at 10:02 a.m., with FM, FM stated she was told that she not required to wear gown or gloves since Resident 70 did not have the flu (respiratory virus).
During a concurrent interview and record review on 2/20/2020, at 7:58 a.m., with LVN 5, Resident 70's Order Summary, dated 2/19/2020 was reviewed. The Order Summary indicated, .contact isolation r/t [related to] MRSA [Methicillin-resistant Staphylococcus aureus - (type of bacteria that is resistant to several antibiotics)] in wound . LVN 5 stated Resident 70 was on contact isolation for safety to prevent the transmission of infection to others. LVN 5 stated she did not follow the facility policy titled Isolation - Categories of Transmission - Based Precautions and should have worn a gown before entering Resident 70's room. LVN 5 stated it was the responsibility of the nurse to educate family on the facility infection control practices and proper use of PPE and that did not occur.
During an interview on 2/20/2020, at 8:09 a.m., with the Director of Nursing (DON), the DON stated, before entering a contact isolation room the nurse and visitors should have worn a gown and gloves. The DON stated Resident 70 was placed on contact isolation to prevent the spread of MRSA infection to staff and residents. The DON stated according to our policy gown and gloves should be worn when there was direct or indirect contact with residents on contact isolation.
During a review of the policy and procedure titled, Isolation - Categories of Transmission - Based Precautions, dated 1/12, indicated, .Contact Precautions 1. In addition to Standard Precautions, implement Contact Precautions for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident-care items in the resident's environment . Gloves and Handwashing a. In addition to wearing gloves as outlines under Standard Precautions, wear gloves (clean, non-sterile) when entering the room . Gown a. Wear a disposable gown upon entering the Contact Precautions room or cubicle .
During a review of the policy and procedure titled, MRSA - Management of Recurrent Skin and Soft Tissue Infection, dated 7/13 , indicated, . CDC [centers for disease control and prevention] recommends contact precautions when the facility (based on national or local regulations deems MRSA to be of special clinical and epidemiologic [widespread] significance .
Event ID: BM2T11
Tag 726 E

Finding Description

Based on observation, interview and record review, the facility failed to ensure Licensed Nurses (LNs) possessed specific competencies required to accurately perform fingerstick blood sugar testing (a procedure in which a finger is pricked with a lancet [a device with an attached small needle used to prick the skin] to obtain a small quantity of blood for blood sugar testing) and for accurate use of insulin lispro Flex Pens (a dial-a-dose device, pre-filled insulin pen for discreet insulin medication administration) for five of six sampled resident's (Resident 24, 37, 46, 299 and 300) when:
1. Two of four sampled Licensed Vocational Nurse (LVN) LVN 6 and LVN 2 did not possess competencies to perform fingerstick blood sugar testing for Resident 37, 46, 299, and 300. LVN 6 and LVN 2 used the first drop of blood from Resident 37, 46, 299, and 300's fingertips for fingerstick blood sugar test. This practice had the potential for residents on fingerstick blood sugar to have inaccurate blood sugar test result.
2. Two of four sampled LVNs, LVN 6 and LVN 2 did not possess competencies for accurate use of the lispro Flex Pen. LVN 6 and LVN 2 did not prime (to remove the air bubbles inside the insulin flex pen) the insulin lispro flex pen (medication for the treatment of diabetes - a disease with high blood sugar levels) prior to administration to Resident 24, 299 and 300. This practice placed residents on insulin at risk for unsafe administration of insulin medication, complications with their blood sugars and potential for inaccurate insulin dosing. (Cross Reference F 658).
Findings:
During a medication pass observation on 2/19/2020, at 7:37 a.m., in hallway 3, LVN 6 performed fingerstick blood sugar check on Resident 46. LVN 6 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar testing.
During a review of Resident 46's Face Sheet (a document containing resident profile information), dated 09/20/19, the Face Sheet indicated, Resident 46 was admitted to the facility with a diagnosis of diabetes mellitus (a disease that results in high blood sugar).
During a review of Resident 46's Care Plan undated, indicated, .Check blood sugar before meals and at bedtime .
During a review of Resident 46's Medication Administration Record (MAR) dated 2/19/2020, the MAR indicated Resident 46's blood sugar was 168 (according to the Diabetic association professional reference dated 2019 the normal blood sugar check for a diabetic resident was 125+).
During a medication pass observation on 2/19/2020, at 7:42 a.m., in hallway 3, LVN 6 performed insulin administration using the lispro flex pen on Resident 24. LVN 6 did not prime the insulin lispro flex pen prior to the administration of insulin to Resident 24.
During a review of Resident 24's Face Sheet dated 11/20/19, the Face Sheet indicated, Resident 24 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 24's Order Summary Report dated 2/9/2020, the Order Summary Report indicated, Resident 24 had a physician's order for insulin lispro solution pen injector 100 unit/ml (milliliter-unit of measure) inject per sliding scale [blood sugar test results] .
During a review of Resident 24's MAR dated 2/19/2020, the MAR indicated LVN 6 administered insulin 4 units using the lispro flex pen to Resident 24.
During an interview on 2/19/2020, at 7:47 a.m., with LVN 6, LVN 6 stated she did not discard the first drop of blood and used the first drop of blood to obtain fingerstick blood sugar test for Resident 46. LVN 6 stated she should have discarded the first drop of blood and use the second drop of blood to ensure an accurate blood sugar test result was obtained. LVN 6 stated the first drop of blood might be contaminated and diluted from the alcohol used to clean Resident 46's fingertips. LVN 6 stated she did not prime the flex pen and should have primed the insulin lispro flex pen prior to administering insulin to Resident 24. LVN 6 stated the purpose of priming the insulin flex pen was to ensure the pen was functioning properly and remove the air inside the pen to ensure accurate insulin dosing was administered.
During a medication pass observation on 2/19/2020, at 11:31 a.m., in hallway 2, LVN 2 performed fingerstick blood sugar check to Resident 299. LVN 2 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar test.
During a medication pass observation on 2/19/2020, at 11:33 a.m., in hallway 2, LVN 2 performed insulin pen administration to Resident 299. LVN 2 did not prime the insulin lispro flex pen prior to administration to Resident 299.
During a review of Resident 299's Face Sheet dated 2/18/2020, the Face Sheet indicated, Resident 299 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 299's Order Summary Report dated 2/18/2020, the Order Summary Report indicated, Resident 299 had a physician order for insulin lispro solution pen injector 100 unit/ml inject per sliding scale.
During a review of Resident 299's MAR dated 2/19/2020, the MAR indicated Resident 299's blood sugar was 155 and LVN 2 administered insulin 1 unit using the lispro flex pen to Resident 299.
During a medication pass observation on 2/19/2020, at 11:39 a.m., in hallway 2, LVN 2 performed fingerstick blood sugar test on Resident 300. LVN 2 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar test.
During a medication pass observation on 2/19/2020, at 11:42 a.m., in hallway 2, LVN 2 performed insulin administration using the lispro flex pen to Resident 300. LVN 2 did not prime the insulin lispro flex pen prior to the administration of insulin to Resident 300.
During a review of Resident 300's Face Sheet dated 2/18/2020, the Face Sheet indicated, Resident 300 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 300's Order Summary Report dated 2/18/2020, the Order Summary Report indicated, Resident 300 had a physician order for insulin lispro solution, pen injector 100 unit/ml inject 14 units before meals related to type 2 diabetes mellitus.
During a review of Resident 300's MAR, dated 2/19/2020, the MAR indicated Resident 300's blood sugar was 206 and LVN 2 administered insulin 14 units using the lispro flex pen to Resident 300.
During a medication pass observation on 2/19/2020, at 11:49 a.m., in hallway 2, LVN 2 performed fingerstick blood sugar test on Resident 37. LVN 2 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar test.
During a review of Resident 37's Face Sheet dated 12/20/19, the Face Sheet indicated, Resident 37 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 37's Medication MAR, dated 2/19/20, the MAR indicated Resident 37's blood sugar was 205.
During an interview on 2/19/2020, at 11:57 a.m., with LVN 2, LVN 2 stated, she used the first drop of blood when she performed fingerstick blood sugar test on Resident 37, 299 and 300. LVN 2 stated, she was not aware she needed to discard the first drop of blood and should have used the second drop of blood for fingerstick blood sugar testing. LVN 2 stated she did not prime the Lispro flex pen prior to administering insulin to residents. LVN 2 stated she did not prime the flex pen because she was not educated that she had to prime the insulin lispro flex pen prior to administering insulin to Resident 299 and 300 to ensure insulin dosing was accurate.
During an interview on 2/19/2020, at 12:05 p.m., with LVN 2, LVN 2 stated the Director of Staff Development (DSD) conducted in-service training for fingerstick blood sugar checks and during the in-service she had received instructions to use the first drop of blood for checking the blood sugar test. LVN 2 stated We [LNs] do not prime insulin pens, we just dial it [insulin flex pen] to the dose. LVN 2 stated she was unable to recall when she had attended the in-service for fingerstick blood sugar testing and the use of insulin flex pen administration.
During an interview on 2/19/2020, at 12:14 p.m., with the Director of Nursing (DON), the DON stated fingerstick blood sugar checks and insulin flex pen administration and use competencies for LNs were conducted upon hire, annually and as needed. The DON stated when obtaining fingerstick blood sugar samples the LN should discard the first drop of blood and use the second drop of blood to ensure accurate blood sugar results. The DON stated the first drop of blood might be contaminated or diluted from the alcohol used to clean Resident 37, 46, 299, and 300's fingertips. The DON stated, I don't think we [LNs] need to prime the insulin pen before administration. The DON viewed the insulin lispro flex pen administration technique on [Insulin brand name manufacturer instruction video] and stated prior to viewing the manufactory instruction video she was not aware the insulin flex pen needed to be primed before administration to ensure the insulin flex pen was functioning properly and to remove the air bubbles inside the insulin flex pen to ensure accurate insulin dose.
During a review of the facility's document titled, Job Description of Director of Nursing Services undated, indicated, .To ensure the highest degree of quality care is maintained at all times . Develop and participate in the planning, conducting, and scheduling of timely in-service training classes that provides instructions on 'how to do the job' and ensure a well-educated nursing service department .
During an interview on 2/19/2020, at 3:11 p.m., with the DSD, the DSD stated she should have conducted insulin flex pen use competencies for LNs and she did not do that. The DSD stated the LNs should have primed the insulin flex pen prior to administering insulin to Resident 24, 299, and 300 to ensure the insulin flex pen was working properly and for accurate insulin dose.
During a review of the facility's document titled, Job Description of Director of Staff Development undated, indicated, .The primary purpose of your job is to plan, organize, develop, and direct all in-service educational programs throughout the facility in accordance with the current applicable federal, stated, and local standards, guidelines and regulations .to assure that the highest degree of quality resident care can be maintained at all times .Conduct regular or special in-service training sessions for staff to ensure they remain current on new procedures .
During a review of the facility's policy and procedure titled, Competency of Nursing Staff dated 10/2017, indicated, .licensed nurses . demonstrate specific competencies and skill sets deemed necessary to care for the needs of residents, as identified through resident assessments and described in the plan of care . The facility assessment includes an evaluation of the staff competencies that are necessary to provide the level and types of care specific to the resident population . Facility and resident-specific competency evaluations will be conducted upon hire, annually and as deemed necessary .
During a review of the facility's policy and procedure titled, Obtaining a Fingerstick Glucose Level [test], dated 10/2011, indicated, .The purpose of this procedure is to obtain a blood sample to determine the resident's blood sugar level . Obtain a blood sample by using a sterile lancet . Discard the first drop of blood if alcohol is used to clean the fingertips because alcohol may alter the results .
During a review of the [brand name] insulin flex pen professional reference titled Instructions for Use [brand name] dated 11/2019 http://uspl.lilly.com/humalog/humalog.html#ug1, indicated, Instructions for Use [brand name] insulin pen . Priming your pen. Prime before each injection. Priming your pen means removing the air from the Needle and Cartridge that may collect during normal use and ensures that the Pen is working correctly. If you do not prime before each injection, you may get too much or too little insulin .
Event ID: BM2T11
Tag 698 E

Finding Description

Based on observation, interview and record review, the facility failed to provide dialysis services consistent with professional standards of practice for three of three sampled residents (Resident 33, 46 and 349) when the Dialysis (the process of artificial filtering and removing excess water, solutes, and toxins from the blood in people whose kidneys can no longer perform these functions) coordination of service Assessment Communication Record (DACR - form used to communicate pertinent dialysis resident assessment information from facility nursing staff to dialysis center staff ) form was not fully completed before or after dialysis treatment. The DACR form documents critical information regarding pre and post assessment for each resident before and after dialysis treatment, such as weight, blood pressure and access site condition to ensure resident are in stable condition prior to and after dialysis treatment.
This failure resulted in the increased risk to residents experiencing dialysis undetected adverse reactions and not communicate the coordination of resident clinical status from one facility to another.
Findings:
1. During an observation on 2/18/20, at 10:30 a.m., Resident 33 stated he had returned to the facility from his dialysis treatment.
During a concurrent interview and record review on 2/19/2020, at 8:30 a.m., with the Director of Nursing (DON), the DON stated the DACRs should have been filled-out completely and accurately. Resident 33's doctor orders for dialysis care were reviewed and indicated, [Conduct] pre [before]-and-post [after] dialysis weights . pre-and-post dialysis assessment . assessment of the dialysis access site . Resident 33 had a total of 22 DACRs since the beginning of 2020, which included the components of assessment the doctor ordered. There were 22 DACR reviewed dating from 1/2020 through 2/19/2020 and the DON stated 21 of the 22 DACRs were not fully completed.
During a concurrent interview and record review on 2/20/2020, at 8 a.m., with the Medical Records Director (MRD), the MRD stated, The dialysis communication record is for the facility nursing staff and the staff at the dialysis care center to communicate pre-dialysis resident base-line vital signs (pulse, blood pressure, temperature and respirations) and assessment, to compare with post-dialysis assessment information, to determine if the resident was stable or not.
During a concurrent interview and record review on 2/20/2020, at 3 p.m., with the DON, the DON stated none of the 21 DACR for Resident 33 completed in 2020 were fully completed and the 21 DACR had missing assessment data and that should not have occurred.
2. During a concurrent observation and interview on 2/18/2020, at 8:50 a.m., Resident 46 was sitting up in bed watching TV. Resident 46 stated her dialysis treatment schedule was Tuesday, Thursday, and Saturday.
During an interview on 2/19/2020, at 9:44 a.m., with Licensed Vocational Nurse (LVN) 6, LVN 6 stated Resident 46 had a Permcath (a type of catheter inserted into the blood vessels used for dialysis) and Resident 46's received dialysis treatments on Tuesday, Thursday, and Saturday.
During a concurrent interview and record review on 2/19/2020, at 9:53 a.m., with the DON, Resident 46's DACR, dated 2/1/2020, 2/4/2020, and 2/18/2020 indicated, Resident 46's arteriovenous (AV) fistula (a dialysis access created by connecting an artery to a vein under the skin, usually in the lower arm) site was assessed for bruit (a rumbling sound associated with high pressure blood flow) and thrill (a rumbling sensation you can feel associated with high pressure of blood flow). The DON stated Resident 46 did not have an AV fistula for dialysis access and Resident 46 would not have a bruit and thrill to her Permcath. The DON stated Resident 46 had a Permcath for dialysis access and should be assessed for signs and symptoms of bleeding and infection on the Permcath site. The DON stated the assessment documentation on Resident 46's Dialysis Assessment Communication Record was inaccurate.
During a concurrent interview and record review on 2/20/2020, at 3:23 p.m., with LVN 7, Resident 46's DACR, dated 2/4/2020 was reviewed and indicated, Resident 46's AV fistula site was assessed for bruit and thrill. LVN 7 stated she completed Resident 46's DACR dated 2/4/2020. LVN 7 stated Resident 46 did not have an AV fistula for dialysis access and would not have a bruit and thrill. LVN 7 stated her documentation on Resident 46's DACR was inaccurate.
3. During a concurrent observation and interview on 2/18/2020, at 11:38 a.m., with Resident 349, in her room, Resident 349 was observed seated in her room. Resident 349 stated, I go to dialysis three times a week.
During a concurrent interview and record review on 2/19/2020, at 10:23 a.m., with LVN 2, Resident 349's DACR, dated 2/15/2020 was reviewed. LVN 2 stated the DACR was missing assessment information such as pain assessment, laboratory results, and if Resident 349 had a catheter (tube placed under the skin) or central line (soft tube inserted in a vein that leads to your heart). LVN 2 stated it was the responsibility of the licensed nurse to ensure the DACR was complete and accurate and it was not.
During a concurrent interview and record review on 2/19/2020, at 10:33 a.m., with LVN 3, Resident 349's DACR, dated 2/18/2020 was reviewed. LVN 3 stated the post-dialysis assessment was incomplete with missing assessment information which included laboratory results and whether Resident 349 had a catheter or central line. LVN 3 stated she documented and signed the post assessment DACR. LVN 3 stated she should have filled the post assessment completely without leaving any missing information and she did not do that.
During a concurrent interview and record review, on 2/19/2020, at 3:10 p.m., with LVN 4, Resident 349's DACR, dated 2/13/20 was reviewed. LVN 4 stated the post-dialysis assessment was incomplete with missing information which included lab results and whether Resident 349 had a catheter or central line. LVN 4 stated she documented and signed the post assessment record. LVN 4 stated she should not have left any missing information on the form.
During an interview on 2/19/2020, at 10:48 a.m., with the DON, the DON stated the dialysis communication record was used to communicate with the dialysis center and the facility. The DON stated the communication record should be filled-out completely with no missing information. The DON stated it was the charge nurses' responsibility to ensure the form was completely filled out.
During a review of the policy and procedure titled, Charting and Documentation dated 7/2017, indicated, .The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care . 3. Documentation in the medical record will be objective (not opinionated or speculative), complete, and accurate .
Event ID: BM2T11
Tag 658 E

Finding Description

Based on observation, interview, and record review, the facility failed to provide services which meet professional standards of quality for five of six sampled residents (Resident 24, 37, 46, 299 and 300) when:
1. Two of four sampled Licensed Vocational Nurse (LVN) 6 and LVN 2 failed to follow the facility's Policy and Procedure when obtaining a fingerstick blood sample (a procedure in which a finger is pricked with a lancet [a small needle device] to obtain a small quantity of blood for blood sugar testing) for Residents 37, 46, 299, and 300. LVN 6 and LVN 2 used the first drop of blood instead of using a clean blood sample from Resident 37, 46, 299, and 300's fingertips for fingerstick blood sugar level. This practice had the potential for residents on fingerstick blood sugar to have an inaccurate blood sugar level result.
2. Two of four sampled LVNs, LVN 6 and LVN 2 failed to follow the manufacturer's instructions for use when administering insulin lispro (medication for the treatment of diabetes - a disease with high blood sugar levels) with the Flex Pen (a dial-a-dose device, pre-filled insulin pen). LVN 6 and LVN 2 did not prime the insulin lispro flex pen as indicated by the manufacture instructions prior to administration of insulin to Resident 24, 299 and 300. This practice placed Resident 24, 299 and 300 at risk for unsafe administration of insulin medication and possible complications with their blood sugars.
Findings:
During a medication pass observation on 2/19/2020, at 7:37 a.m., in hallway 3, LVN 6 performed fingerstick blood sugar check to Resident 46. LVN 6 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar testing.
During a review of Resident 46's Face Sheet (a document containing resident profile information), dated 09/20/19, the Face Sheet indicated, Resident 46 was admitted to the facility with a diagnosis of diabetes mellitus (a disease that results in high blood sugar).
During a review of Resident 46's Care Plan, undated, indicated, .Check blood sugar before meals and at bedtime .
During a review of Resident 46's Medication Administration Record (MAR), dated 2/19/2020, the MAR indicated Resident 46's blood sugar was 168 (according to the Diabetic association professional reference dated 2019 the normal blood sugar check for a diabetic resident was 125).
During a medication pass observation on 2/19/2020, at 7:42 a.m., in hallway 3, LVN 6 performed insulin lispro flex pen administration to Resident 24. LVN 6 did not prime the insulin lispro flex pen prior to administration insulin to Resident 24.
During a review of Resident 24's Face Sheet, dated 11/20/19, the Face Sheet indicated, Resident 24 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 24's Order Summary Report, dated 2/9/2020, the Order Summary Report indicated, Resident 24 had a physician's order for insulin lispro solution pen injector 100 unit/ml (milliliter-unit of measure) inject per sliding scale [blood sugar test results] .
During a review of Resident 24's MAR dated 2/19/2020, the MAR indicated LVN 6 administered insulin lispro flex pen 4 units to Resident 24.
During an interview on 2/19/2020, at 7:47 a.m., with LVN 6, LVN 6 stated she did not discard the first drop of blood and used the first drop of blood to obtain fingerstick blood sugar level for Resident 46. LVN 6 stated she should have discarded the first drop of blood and used the second drop of blood to ensure accurate blood sugar test result. LVN 6 stated the first drop of blood might be contaminated and diluted from the alcohol used to clean Resident 46's fingertips. LVN 6 stated she should have primed the insulin lispro flex pen prior to administering insulin to Resident 24. LVN 6 stated the purpose of priming the insulin flex pen was to ensure the pen was functioning properly and remove the air inside the pen for accurate insulin dosing.
During a medication pass observation on 2/19/2020, at 11:31 a.m., in hallway 2, LVN 2 performed fingerstick blood sugar check to Resident 299. LVN 2 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar test.
During a medication pass observation on 2/19/2020, at 11:33 a.m., in hallway 2, LVN 2 performed insulin pen administration to Resident 299. LVN 2 did not prime the insulin lispro flex pen prior to administration to Resident 299.
During a review of Resident 299's Face Sheet dated 2/18/2020, the Face Sheet indicated, Resident 299 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 299's Order Summary Report, dated 2/18/2020, the Order Summary Report indicated, Resident 299 had a physician's order for insulin lispro solution pen injector 100 unit/ml inject per sliding scale .
During a review of Resident 299's MAR, dated 2/19/2020, the MAR indicated Resident 299's blood sugar test results were 155 and LVN 2 administered insulin lispro pen 1 unit to Resident 299.
During a medication pass observation on 2/19/2020, at 11:39 a.m., in hallway 2, LVN 2 performed fingerstick blood sugar check to Resident 300. LVN 2 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar level.
During a medication pass observation on 2/19/2020, at 11:42 a.m., in hallway 2, LVN 2 performed insulin pen administration to Resident 300. LVN 2 did not prime the insulin lispro flex pen prior to administration to Resident 300.
During a review of Resident 300's Face Sheet, dated 2/18/2020, the Face Sheet indicated, Resident 300 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 300's Order Summary Report, dated 2/18/2020, the Order Summary Report indicated, Resident 300 had a physician order for insulin lispro solution, pen injector 100 unit/ml inject 14 units before meals related to type 2 diabetes mellitus.
During a review of Resident 300's MAR, dated 2/19/2020, the MAR indicated Resident 300's blood sugar was 206 and LVN 2 administered insulin lispro flex pen, 14 units to Resident 300.
During a medication pass observation on 2/19/2020, at 11:49 a.m., in hallway 2, LVN 2 performed fingerstick blood sugar test on Resident 37. LVN 2 did not discard the first drop of blood and used the first drop of blood for fingerstick blood sugar test.
During a review of Resident 37's Face Sheet, dated 12/20/19, the Face Sheet indicated, Resident 37 was admitted to the facility with a diagnosis of diabetes mellitus.
During a review of Resident 37's Medication Administration Record (MAR), dated 2/19/20, the MAR indicated Resident 37's blood sugar was 205.
During an interview on 2/19/2020, at 11:57 a.m., with LVN 2, LVN 2 stated, she used the first drop of blood when she performed fingerstick blood sugar test on Resident 37, 299 and 300. LVN 2 stated, she was not aware she needed to discard the first drop of blood and use the second drop of blood for fingerstick blood sugar testing. LVN 2 stated she was not educated that she had to prime the insulin lispro flex pen prior to administering insulin to Resident 299 and 300 to ensure insulin dosing was accurate.
During an interview on 2/19/2020, at 12:14 p.m., with the Director of Nursing (DON), the DON stated, fingerstick blood sugar testing and insulin administration using an insulin flex pen competency for Licensed Nurse (LN) was conducted upon hire, annually and as needed. The DON stated in obtaining fingerstick blood sugar test sample the LN should have discarded the first drop of blood and used the second drop of blood for the fingerstick blood sugar level to ensure accurate blood sugar result were obtained. The DON stated the first drop of blood might be contaminated or diluted from the alcohol used to clean Resident 37, 46, 299, and 300 fingertips. The DON stated, I don't think we [LN] need to prime the insulin pen before administration. The DON viewed the insulin lispro flex pen administration technique on [Insulin brand name instructions] and stated she did not realize the insulin flex pen needed to be primed before administration to ensure the insulin flex pen was functioning properly and to remove air bubbles inside the insulin flex pen to ensure accurate insulin dose. The DON stated LN were not priming the insulin pens and they should have been.
During an interview on 2/19/2020, at 3:11 p.m., with the Director of Staff Development (DSD), the DSD, stated she should have conducted insulin flex pen priming competencies for LN and did not. The DSD stated the LN should have primed the insulin flex pen before administering to Resident 24, 299, and 300 to ensure the insulin flex pen was working properly and for accurate insulin dose.
During a review of the facility's policy and procedure titled, Obtaining a Fingerstick Glucose Level dated 10/2011, indicated, The purpose of this procedure is to obtain a blood sample to determine the resident's blood sugar level . Obtain a blood sample by using a sterile lancet (a spring -loaded lancet or manual lancet). Discard the first drop of blood if alcohol is used to clean the fingertips because alcohol may alter the results .
During a review of the [brand name] insulin pen professional reference titled Instructions for Use [brand name] dated 11/2019 http://uspl.lilly.com/humalog/humalog.html#ug1, indicated, Instructions for Use [brand name] insulin pen . Priming your pen. Prime before each injection. Priming your pen means removing the air from the Needle and Cartridge that may collect during normal use and ensures that the Pen is working correctly. If you do not prime before each injection, you may get too much or too little insulin .
Event ID: BM2T11
Tag 656 E

Finding Description

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement a resident centered comprehensive care plan for three of five sampled residents (Resident 49, 70 and 97) when:
1. Resident 49's care plan intervention for the indwelling catheter tubing (tube inserted into the bladder to drain urine) was not implemented and the indwelling catheter tubing was not positioned in a manner that would allow urine to drain into the urine collection bag. This failure had the potential to allow for backflow of urine and increase the risk for a urinary tract infection (infection in the bladder).
2. Residents 70 and 97 were administered blood thinning medications and did not have a care plan developed with interventions that would monitor side effects from the use of blood thinning medications. This deficient practice had the potential to place Resident 70 and 97 at risk for complications of unmonitored blood thinning medications such as excessive bleeding or bruising.
Findings:
1. During a concurrent observation and interview on 2/18/20, at 10:39 a.m., with Licensed Vocational Nurse (LVN) 2, in Resident 49's room, Resident 49's urinary catheter tubing was secured to the side of the bed sheet causing the tubing to rise above the urine collection bag forming a dependent loop (a loop that would cause the urine to run back towards the bladder or pool in the tubing). LVN 2 stated the urinary catheter tubing was not positioned correctly to allow urine to drain into the collection bag. LVN 2 stated to prevent urine infection there should not be a dependent loop in Resident 49's catheter tubing.
During a review of Resident 49's Order Summary Report, dated 3/25/19, indicated Indwelling urinary catheter to remain in place due to retention of urine.
During a review of Resident 49's Care Plan, dated 3/13/19, the Care Plan indicated, .Position catheter bag and tubing below the level of the bladder .
During review of the facility's policy and procedure titled, Urinary Catheter Care, dated 9/14, indicated, .The urinary drainage bag must be held or positioned lower than the bladder at all times to prevent the urine in the tubing and drainage bag from flowing back into the urinary bladder .
2. During a review of Resident 97's admission RECORD (AR), dated 2/19/20, the AR indicated, Resident 97 was admitted to the facility on [DATE] with the diagnosis of chronic embolism (lodging of blood clot inside blood vessel) and thrombosis (formation of blood clot) of unspecified deep veins of unspecified lower extremity.
During a concurrent interview and record review on 2/19/2020, at 9:49 a.m., with Licensed Vocational Nurse (LVN) 5, Resident 97's Order Summary, dated 2/19/2020 was reviewed. The Order Summary indicated, . 15 MG [milligram-unit of measure] Rivaroxaban [medication used to prevent blood clot] Give 1 tablet by mouth two times a day . LVN 5 stated rivaroxaban side effects included bleeding. LVN 5 reviewed Resident 97's clinical record for a care plan and stated there was no care plan developed for the use of rivaroxaban. LVN 5 stated the purpose of developing a care plan for rivaroxaban was to monitor residents receiving blood thinner medications for side effects with implemented goals and interventions to meet the resident needs. LVN 5 stated a care plan should have been developed as soon as the medication was ordered for Resident 97. LVN 5 stated the care plan should include interventions such as monitoring for signs of bleeding, administering medications as ordered and notifying the physician for any side effects.
During a review of Resident 70's AR dated 2/19/2020, the AR indicated, Resident 70 was admitted to the facility on [DATE] with the diagnosis of Atherosclerosis (hardening and narrowing of blood vessel) of coronary artery (blood vessels that supply blood to your heart) bypass graft (is a procedure to improve poor blood flow to the heart) without angina pectoris (chest pain).
During a concurrent interview and record review on 2/19/2020, at 9:56 a.m., with LVN 5, Resident 70's Order Summary, dated 2/19/2020 was reviewed. The Order Summary indicated, .Clopidogrel [medication used to keep blood flowing smoothly] .75 MG Give 1 tablet by mouth one time a day . LVN 5 stated clopidogrel side effects included bleeding. LVN 5 reviewed Resident 70's care plans and stated there was no care plan developed for the use of clopidogrel. LVN 5 stated a care plan should have been developed as soon as the medication was ordered, the care plan should include interventions such as monitoring for signs of bleeding and notifying the physician for any side effects.
During an interview on 2/19/2020, at 10:00 a.m., with Director of Nursing (DON), the DON stated, Residents 70 and 97 should have had a care plan developed for the use of blood thinning medications and that did not occur. The DON stated the purpose of care plan was to monitor and identify problems, set goal and implement interventions to meet residents' needs. The DON stated developing a care plan was the responsibility of the interdisciplinary team and the nurse who obtained the order for blood thinning medication.
During a review of the policy and procedure titled, Care Plans - Comprehensive dated 9/10, indicated, .An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident .Each resident's comprehensive care plan is designed to: a. Incorporate identified problem areas; b. Incorporate risk factors associated with identified problems . Reflect treatment goals, timetables and objectives in measurable outcomes . Assessments of residents are ongoing and care plans are revised as information about the resident and the resident's condition change .
Event ID: BM2T11
Tag 922 F

Finding Description

Based on observation, interview, and record review, the facility failed to ensure staff were trained to access emergency water supplies.
This failure placed residents, staff and visitors at risk of being without water in the event of an emergency.
Findings:
During an interview on 2/19/20, at 7:41 a.m., with the Administrator (ADM), the ADM stated, he did not know where the emergency water was stored. The ADM stated, I believe it [the emergency water] is in 50 gallon (gal) barrels, and a pump to access the water is outside. The ADM stated he did not know if staff knew how to access the emergency water, or access and assemble the pump, or attach the pump for the emergency water barrels. The ADM stated he did not know if there was a food grade water hose and/or buckets or other receptacle available to carry water in case of an emergency. The ADM stated he was not sure what was written in emergency water policy.
During a concurrent interview and record review on 2/19/2020, at 9:22 a.m., with the ADM, the ADM presented an undated document titled, Emergency Water Pump Procedure (EWPP). The EWPP document indicated five-step directions to assemble the pump onto the water barrels to gain access to the emergency water. The ADM stated the instructions were created on 2/19/2020 and were not available on the emergency water barrels until today.
During an interview on 2/19/2020, at 11:06 a.m., with the ADM, the ADM stated, In the event of an actual emergency staff need to know how to access emergency water. Emergency water has no value if staff cannot gain access to it.
During an interview on 2/19/2020, at 11:24 a.m., with the Maintenance Supervisor (MS), the MS stated, The emergency water is in 50 gal barrels outside, accessible from inside through the door by the laundry. The pump and the wrench to take the cap off the barrel is in the shed that's locked. The [Director of Dietary Services -DDS] has a key to the shed. The key is kept in the binder with the emergency plan on the [DDS's] desk. We [facility] teach everyone [all the staff] at orientation and semi-annually where to find the key to the shed, where the emergency water is located, and where the pump and wrench are stored. I don't have any of this in writing. I teach the information. I do not develop the policy. In the event of a huge catastrophe, we would evacuate. This [emergency water] is in the event of a water pipeline break, for loss of normal water supply. The MS stated he did not know how staff would carry water back into the facility, or if they would think to bring a container for water with them outside. The MS stated he had not ever randomly questioned staff to determine if they would know what to do in case of an emergency and the emergency water needed to be accessed.
During an interview on 2/19/2020, at 11: 42 a.m., with the Social Services Director (SSD), the SSD stated, We have a key to the shed, it's in the dietary department in the box with keys in it. And there is also a shed key in the med room [medicine room behind the nurse's station], in the key box behind the door. The key unlocks the shed, and in the shed we get the pump and the wrench. The resident's water pitchers could be used to bring water back into the facility. I can't tell you how we would bring a large amount of water back into the facility.
During a concurrent observation and interview on 2/19/2020, at 11:51 a.m., with the Director of Nursing (DON), the DON demonstrated the process to access the emergency water. The DON went to the key box located behind the door in the med room. The key index was reviewed, and no shed keys were identified. Keys labeled Dietary were located and removed from the box and taken to the kitchen. In the kitchen, during observation and interview with the DON and DDS, the DDS stated the keys to the shed were kept on the bottom ring of the three-ring emergency binder. The DDS pulled the binder off the shelf and pointed to the bottom ring where the keys were kept but the keys were not there. The DDS stated the keys were not in the binder because she had them out to use. The DDS stated there was no key box in dietary. The DDS was asked if staff would know to carry a container for water out to the water supply. The DDS stated, I don't know what the staff will be thinking.
During an interview on 2/19/20, at 1:44 p.m., with Licensed Vocational Nurse (LVN) 3, LVN 3 stated, emergency water was located in a shed at the back side of the facility. LVN 3 stated a key was required to access the shed, which was with the dietary and maintenance supervisor. LVN 3 stated she would not know where to access the key for the shed if the dietary or maintenance supervisor were not at the facility.
During a concurrent interview and record review on 2/20/2020, at 9:10 a.m., with the ADM, the facility document titled Disaster Preparedness Plan Tool dated 12/9/19, indicated, Sources of emergency utilities (power, gas, water) . Bottled water . was included in the handwritten filled-in space. The ADM stated he did not know if there was bottled water stored for the emergency plan. The ADM stated, When I filled that in I think I was thinking of the blue barrels. At one time or another, there may have been bottled water available, but I'm not sure. After further review, the ADM stated, Bottled water is not listed on the Emergency Water Guide Calculation Chart, nor APPENDIX R - Disaster water Supplies which listed the Emergency water supply as Behind the Building and Various other locations (see emergency water guide chart). The ADM stated he was the one that completed the Disaster Preparedness Plan Tool and stated, It's not perfect.
During an interview on 2/20/20, at 11:16 a.m., with the DSD, the DSD out lined the steps she would take to get emergency water. The DSD stated: Start with going to the nurse's station, get the key out of the key box in the med room that was added yesterday. Go down hallway 3, out the door, to the shed. Open the door to the shed, get the pump and wrench to open the barrels and insert the pump. Put water into the container that's out in the shed. I would need a cart to wheel it back because it would be heavy. Next, the DSD provided a demonstration. The DSD got the keys and went out to the shed. The DSD put the key in the shed lock and struggled to open the shed door and could not. The DSD stated, I tried, I was not able to unlock the shed to get the pump required to access the water.
During a review of the Disaster Preparedness Plan Tool dated 12/9/19, indicated, .SNF [Skilled Nursing Facilities] . are required by Federal regulations to have detailed written plans and procedures to meet all potential emergencies and disasters, such as fire, severe weather .
Event ID: BM2T11

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Source: All findings sourced from official CMS Nursing Home Inspect records via ProPublica. This report presents factual government inspection data without ratings or recommendations.