Finding Description
Based on observations, staff and resident interviews, record review, and review of the facility policy titled, Quality of Life - Dignity, the facility failed to promote care in a manner that maintained the resident's dignity and respect for one of 28 sampled residents (R) (R9). Specifically, staff provided personal hygiene and bathing assistance to R9 without providing full visual privacy by ensuring window blinds were closed and the privacy curtains encircled the bed. This failure had the potential to diminish the resident's quality of life in an environment that promotes the maintenance or enhancement of each resident's quality of life.
Findings include:
Review of the facility policy titled, Quality of Life - Dignity, dated 2009, revealed the Policy Statement stated, Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect, and individuality. The Policy Interpretation and Implementation section included, 1. Resident shall be treated with dignity and respect at all times.
Review of R9's electronic medical record (EMR) revealed diagnoses including, but not limited to, chronic kidney disease stage three, primary pulmonary hypertension, unspecified atrial fibrillation hypertension, and presence of cardiac pacemaker.
Review of the admission Minimum Data Set (MDS) assessment, dated 3/31/2024, revealed Section C (Cognitive Patterns) documented a Brief Intensive Mental Status (BIMS) score of 11(indicating moderate cognitive impairment). Section GG (Functional Abilities and Goals) documented that R9 was assessed for total care dependence for personal hygiene care and shower/bath.
Review of R9's care plan revealed a Problem created 3/24/2025, of the resident required assistance with activities of daily living (ADL). Approaches included staff to provide substantial/maximal dependent care for bathing.
During an observation on 4/30/2025 at 9:40 am, Certified Nursing Assistant (CNA) FF was observed assisting R9 with a bed bath and personal hygiene care with the privacy curtains not pulled and the window blinds open. Observation revealed R9 resided in bed A of a two-bed room and another resident also resided in the same room. Further observation revealed R9 was lying in bed, unclothed except for a brief. The resident in the B bed was observed looking at R9. Continued observation revealed that the window faced the parking area for the facility.
During the second observation on 4/30/2025 at 9:43 am of R9 with Licensed Practical Nurse (LPN) BB, observation revealed the privacy curtains had been pulled closed halfway on one side of the bed leaving the end of the bed open (resulting in the curtain not encircling the entire bed) and the window blinds remained open allowing a view of the resident's room from the parking area. Further observation revealed R9 was fully unclothed, and CNA FF was providing a bed bath. LPN BB informed CNA FF that the privacy curtain should have been pulled to encircle the bed, and the window blind should have been closed. LPN BB closed the window blinds and assisted with pulling the privacy curtains. CNA FF verified her failure to pull the privacy curtain and close the window blinds. CNA FF stated she was unaware that the curtain should be pulled around the resident and the window blinds should be closed.
In an interview on 4/30/2025 at 1:10 pm, R9 stated CNA FF did not pull the privacy curtain or close the window blinds during her bath. She further stated she did not want other residents or anyone in the parking lot to see her unclothed, stating it was embarrassing to her.
In an interview on 5/1/2025 at 4:00 pm, the Director of Nursing (DON) stated that her expectations were for staff to close privacy curtains and window blinds to ensure residents' privacy was maintained during ADL care.
Findings include:
Review of the facility policy titled, Quality of Life - Dignity, dated 2009, revealed the Policy Statement stated, Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect, and individuality. The Policy Interpretation and Implementation section included, 1. Resident shall be treated with dignity and respect at all times.
Review of R9's electronic medical record (EMR) revealed diagnoses including, but not limited to, chronic kidney disease stage three, primary pulmonary hypertension, unspecified atrial fibrillation hypertension, and presence of cardiac pacemaker.
Review of the admission Minimum Data Set (MDS) assessment, dated 3/31/2024, revealed Section C (Cognitive Patterns) documented a Brief Intensive Mental Status (BIMS) score of 11(indicating moderate cognitive impairment). Section GG (Functional Abilities and Goals) documented that R9 was assessed for total care dependence for personal hygiene care and shower/bath.
Review of R9's care plan revealed a Problem created 3/24/2025, of the resident required assistance with activities of daily living (ADL). Approaches included staff to provide substantial/maximal dependent care for bathing.
During an observation on 4/30/2025 at 9:40 am, Certified Nursing Assistant (CNA) FF was observed assisting R9 with a bed bath and personal hygiene care with the privacy curtains not pulled and the window blinds open. Observation revealed R9 resided in bed A of a two-bed room and another resident also resided in the same room. Further observation revealed R9 was lying in bed, unclothed except for a brief. The resident in the B bed was observed looking at R9. Continued observation revealed that the window faced the parking area for the facility.
During the second observation on 4/30/2025 at 9:43 am of R9 with Licensed Practical Nurse (LPN) BB, observation revealed the privacy curtains had been pulled closed halfway on one side of the bed leaving the end of the bed open (resulting in the curtain not encircling the entire bed) and the window blinds remained open allowing a view of the resident's room from the parking area. Further observation revealed R9 was fully unclothed, and CNA FF was providing a bed bath. LPN BB informed CNA FF that the privacy curtain should have been pulled to encircle the bed, and the window blind should have been closed. LPN BB closed the window blinds and assisted with pulling the privacy curtains. CNA FF verified her failure to pull the privacy curtain and close the window blinds. CNA FF stated she was unaware that the curtain should be pulled around the resident and the window blinds should be closed.
In an interview on 4/30/2025 at 1:10 pm, R9 stated CNA FF did not pull the privacy curtain or close the window blinds during her bath. She further stated she did not want other residents or anyone in the parking lot to see her unclothed, stating it was embarrassing to her.
In an interview on 5/1/2025 at 4:00 pm, the Director of Nursing (DON) stated that her expectations were for staff to close privacy curtains and window blinds to ensure residents' privacy was maintained during ADL care.