Hickory Creek At Madison

Based on observation and interview, the facility failed to ensure the kitchen was clean and sanitary during 3 of 3 kitchen observations. This deficient practice had the potential to affect 33 of 33 residents who received meals and snacks in the facility.Findings included:1.During the initial tour of the kitchen with [NAME] 4, on 9/14/25 at 9:30 a.m., the following concerns were observed: -Both the reach in refrigerator and the reach in freezer appliances had a moderate amount of food particles on the bottom inside and had streaks and brown spots which ran down the length of the doors.-A gallon jar of buttermilk salad dressing inside the refrigerator had a loose lid and multiple streaks of salad dressing which ran down the outside of the jar.-An uncooked pork loin was sitting in water on the bottom of the refrigerator. No pan was under the pork it was resting directly on the bottom of the refrigerator.-The inside of the food processor lid had several small pieces of beige particles. The base had a moderate amount of crumbs on it.-The shelf with condiments had a heavy amount of brown and yellow food particles and splatters of white substances on the front area of the shelf.-The left oven had a heavy amount of brown and black rod shaped particles and brown chunks of debris particles on the bottom inside and along the left edge of the oven. The oven observation was in-between food preparation times. -The floor under the stove had a heavy amount of dirt and multiple crumbs and pieces debris.2. During a lunch observation of the kitchen at 11:40 a.m., the following concerns were observed:-All prior observed issues identified at 9:30 a.m. remained.-The griddle had a moderate amount of buildup on the top. The area in front of the griddle had a heavy black charred substance and grease. -Although the water on the bottom inside of the refrigerator had been wiped up, the uncooked pork roast remained without a drip pan under it lying directly on the bottom of the refrigerator with other food items.3. During a kitchen tour with [NAME] 4 on 9/18/25 at 10:45 a.m., the following concerns were observed:-The left oven had a heavy amount of brown and black rod shaped particles and brown chunks of debris particles on the bottom inside and along the left edge of the oven remained. -Under the stove, the floor still had a moderate amount of dirt and food crumbs on it.-The reach-in refrigerator and freezer continued to have heavy streaks down the length of the doors. The vents at the bottom of the doors had heavy soil and grease on them.-There was a heavy white/gray build-up along the top edges of the doors to the dish machine.-The gallon jar of buttermilk no longer had streaks running down the sides of the jar, but there was a moderate buildup of dressing around the edges where the lid screwed on.-A turkey breast was defrosting in the bottom of the refrigerator. Water was observed on the shelf under and extending out approximately 1 inch. No drip pan was under the meat.-The review of the Summer cycle of menus, on 9/18/25 at 11:10 a.m., failed to indicate rice had been served at any meal.During an Interview with [NAME] 4 on 9/18/25 at 11:10 a.m., he indicated each shift cleaned up at the end of their shift. There was no cleaning schedule at the current time, but the new Dietary Manager was actively working on a new one. During an interview, on 9/18/25 at 11:00 a.m., with the Executive Director (ED) and the Director of Nursing (DON), the ED indicated she was in and out of the kitchen all the time and had not seen any of the issues identified on 9/14/25 at 9:30 a.m. and 11:40 a.m. and at 10:45 a.m. on 9/18/25. She indicated the staff in the kitchen did all their cleaning every day and felt they were doing the best they could in light of new staff in there.3.1-21(i)(3)

Based on observation, record review, and interview, the facility failed to ensure appropriate pharmacy and order labeling was on the insulin pens (Residents 18 and 24), and the removal of unused insulin pens (Residents 14 and 18) for 3 of 5 residents reviewed for Medication Storage. Findings include: 1.a. During an observation on 9/16/25 at 1:30 p.m., of medications in the Purple Medication Cart, Resident 18's Novolog pen had no label for the pharmacy and physician's orders on the packaging. The admission Minimum Data Set (MDS) assessment, dated 8/25/25, indicated the resident was cognitively intact. She had received four hypoglycemic (insulin) injections in the last 7 days. The record for Resident 18 was reviewed on 9/16/25 at 2:02 p.m. The resident's diagnosis included, but was not limited to, type 2 diabetes mellitus with hyperglycemia. The review of the September 2025 Medication Administration Record (MAR) for Resident 18 lacked documentation of a physician's order or the administration of Novolog. During an interview, on 9/16/25 at 1:35 p.m., Licensed Practical Nurse (LPN) 3 indicated she should have checked the residents' insulin pens for expiration dates and proper labeling. 1.b. During an observation, on 9/16/25 at 1:40 p.m., the Medication Room refrigerator had 5 pens of Humalog in an unopened box for Resident 18. During an interview, on 9/16/25 at 1:42 p.m., LPN 2 indicated the resident brought the Humalog with her from home a month ago, when she was admitted , on 8/18/25. LPN 2 indicated it would not have been used because it came from the resident and had a different pharmacy and order on the label. During an interview, on 9/16/25 at 1:45 p.m., LPN 3 indicated the box of 5 Humalog flexpens wouldn't be used, because the resident brought the medication from home on admission, one month ago. All nursing staff should check for the unused medications in the refrigerator and discard them. The LPN would dispose of and replace the insulin without an open date on the pens, because they should have been dated upon the first use. 1.c. During an observation, on 6/19/25 at 1:57 p.m., of the Yellow Medication Cart, the following concerns were found in the top right drawer of the cart Resident 18's Lantus Solostar (glargine) pen was lying in a plastic bag in the top right drawer with her name handwritten on the bag. There was no pharmacy label on the bag. The physician's order, dated 8/21/25, indicated the nurse was to administer to the resident 12 units of Lantus (insulin glargine-yfgn) daily between 6:00 a.m. and 7:00 a.m. The pharmacy had delivered the resident's Lantus on 8/24/25. The 2025 MAR indicated the resident received the Lantus on 8/21/25, 8/23/25 thru 8/31/25 and 9/1/25 thru 9/10/25, 9/12/25 thru 9/16/25. 2. During an observation, on 6/19/25 at 1:57 p.m., of the Yellow Medication Cart, Resident 24's Basaglar kwikpen was lying in a plastic bag in the top right drawer with her name handwritten on the bag. There was no pharmacy label on the bag. The Quarterly MDS assessment, dated 8/14/25, indicated the resident was cognitively intact. He had received seven hypoglycemic (insulin) injections in the last 7 days. The resident's diagnosis included, but were not limited to, type 2 diabetes mellitus with diabetic neuropathy. The physician's order, dated 11/23/24, indicated the nurse was to administer to the resident 15 units of Basaglar kwikpen (insulin glargine) subcutaneously, twice daily at 6:30 a.m. and 9:00 p.m. The pharmacy delivered the resident's Basaglar kwikpen to the facility on 7/23/25. The 2025 MAR indicated the resident received the Basaglar on 7/1/25 thru 7/31/25, 8/1/25 thru 8/31/25, and 9/1/25 thru 9/16/25 twice daily. 3. During an observation on 9/16/25 at 1:30 p.m., the Purple Medication Cart, Resident 14's Troujeo U-300 pen had an open date of 8/6/25, The medication expired on 9/4/25 after 28 days from open date. The Quarterly Minimum Data Set (MDS) assessment, dated 8/14/25, indicated the resident was moderately cognitively impaired. She had received seven hypoglycemic (insulin) injections in the last 7 days. The resident's diagnosis included, but was not limited to, type 2 diabetes mellitus. The physician's order, dated 2/21/24, indicated the nurse was to administer 10 units of Toujeo SoloStar (insulin glargine U-300 concentrate) daily between 6:00 a.m. and 7:00 a.m. Hold for a blood sugar less than 100 or if the resident had no oral intake. The September 2025 Medication Administration Record (MAR) indicated the resident received the Troujeo daily from 9/4/25 thru 9/16/25 between 6:00 a.m. and 7:00 a.m., past the expiration date. During an interview, on 9/16/25 at 1:47 p.m., Director of Nursing (DON) indicated the night shift nurse was supposed to check the refrigerator for unused medication. The Storage and Expiration Dating of Medications and Biologicals policy, revised last on 6/30/25, included, but was not limited to, .2. Facility should ensure medications and biologicals are stored in an orderly manner in cabinets, drawers, carts, refrigerators/freezers of sufficient size to prevent crowding . 12. Facility should destroy and reorder medications and biologicals with . missing labels . 22. Facility should destroy or return all discontinued, outdated/expired, or deteriorated medications or biologicals in accordance with pharmacy return/destruction guidelines and other applicable law, and in accordance with Policy . 3.1-25(k)(2)3.1-25(k)(5)3.1-25(k)(6)3.1-25(k)(7)3.1-25(q)

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure the accuracy of weekly skin assessments for 1 of 12 residents reviewed for resident records. (Resident 3)Finding included:The record for Resident 3 was reviewed on 9/15/25 at 9:01 a.m. The resident's diagnoses included, but were not limited to, chronic atrial fibrillation, essential (primary) hypertension, pain, neuromuscular dysfunction of bladder, Vitamin D deficiency, atrophic disorder of skin, tremor, unspecified protein-calorie malnutrition, dysphagia, and muscle weakness. The care plan, dated 6/3/15 with a review date of 8/4/25, indicated the resident was at risk for skin breakdown due to some sensory impairment that limited ability to feel pain/discomfort in 1 or 2 extremities. The resident's skin was occasionally moist which required an extra linen change approximately once per day. The resident was chairfast (no ability to walk, severely limited or nonexistent). The resident could not bear their own weight and/or must be assisted into chair or wheelchair. The resident's ability to change and control body position was slightly limited, inadequate intake, high risk for friction and shearing with diagnoses of malnutrition, atrial fibrillation, hypertension, edema, knee pain, tremors, atrophic skin disorder. The interventions included, but were not limited to, assess and document skin condition weekly and as needed. Notified the physician of abnormal findings.During an observation of wound treatment for Resident 3, on 9/17/25 at 11:02 a.m., the Director of Nursing (DON) and Assistant Director of Nursing (ADON) performed hand hygiene and applied PPE (personal protective equipment). The DON indicated there was almost no drainage from the wound. The wound was dime sized and the wound bed and edges were pink in color. There was a pink larger area around the wound to the coccyx from a previous laceration that had healed. The border dressing was dated and initialed and was applied over the treatment. The admission Assessment, dated 6/2/25, indicated under the skin section, the resident had a wound on his right buttock which measured length to be 1 cm (centimeter) by width 1 cm with no depth.The review of the Weekly Skin and Vitals assessments, between 6/3/25 and 9/15/25, indicated the following assessments were coded incorrectly: - On 6/3/25, the resident had no open areas. - On 6/10/25, the resident had no open areas. - On 6/24/25, the resident had no open areas. - On 6/30/25, the resident had no open areas. - On 7/7/25, the resident had no open areas. - On 7/14/25, the resident had no open areas. - On 8/25/25, the resident had no open areas. - On 9/1/25, the resident had no open areas. - On 9/8/25, the resident had no open areas. - On 9/15/25, the resident had no open areas. During an interview with the DON, on 9/16/25 at 1:45 p.m., she indicated that after reviewing the Weekly Skin and Vital Signs assessments, several of them were coded incorrectly as to the section on if an open area was present. The resident did have an open area to his right buttocks from the time of admission on [DATE] until 7/16/25 when she healed the wound out. The resident re-developed another open area on his coccyx on 7/22/25, and the nurses were currently working on healing that one out. During an interview with the DON, on 9/16/25 at 1:55 p.m. , she indicated that the Regional Director of Clinical Operations informed her there was not a policy which described how to code the questions on the Weekly Skin and Vital Signs assessments. 3.1-31(d)(3)3.1-50(a)(2)

Based on observation, record review, and interview, the facility failed to ensure oxygen concentrator filters were maintained for 3 of 5 residents reviewed for respiratory care. (Residents 16, 29, and 21)
Findings include:
1. a. During an observation on 10/21/24 at 11:15 a.m., Resident 16's bilateral oxygen concentrator filters were completely (100 percent) covered with a white powdery substance. The humidifier bottle was sitting on the floor.
During an observation on 10/22/24 at 10:00 a.m., Resident 16's bilateral oxygen concentrator filters were completely covered with a white powdery substance.
During an observation with the Director of Nursing (DON) on 10/23/24 at 11:05 a.m., Resident 16's bilateral oxygen concentrator filters were completely covered with a white powdery substance. The DON removed and shook the filters from the concentrator and the white substance was observed in the air. There were small hairs in the corners of the filters. The humidity bottle was sitting on the floor. The DON indicated the strap was broken and she obtained a clean oxygen concentrator tank, humidifier bottle and tubing for the resident.
The record for Resident 16 was reviewed on 10/22/24 at 1:00 p.m. The resident's diagnoses included, but were not limited to, acute and chronic respiratory failure with hypoxia or hypercapnia, chronic obstructive pulmonary disease (COPD), hypertensive heart disease with heart failure, severe morbid obesity with alveolar hypoventilation, obstructive sleep apnea, and seasonal allergic rhinitis.
The physician's order, dated 11/12/22, indicated the nurse was to administer the resident's oxygen at 3 liters (L) per minute by nasal cannula (NC) continuously for COPD.
The physician's order, dated 11/14/22, indicated the nurse was to change the resident's oxygen tubing and humidity bottle, and clean the concentrator and filter once a day on Sundays.
The care plan, dated 7/26/23 and last revised 10/3/24, indicated the resident had a diagnosis of respiratory failure with hypoxia and required supplemental oxygen by NC. The interventions, dated 7/26/23, included, but were not limited to, administer oxygen as ordered by NC and observe for decreased or worsening symptoms of decreased oxygenation.
The nurse's note, dated 12/23/23 at 6:29 a.m., indicated the resident complained of a sore throat and a dry cough. The resident's lung sounds (LS) were diminished with an oxygen saturation of 93% (percent) on 3 L per NC. The resident tested Covid positive.
The nurse's note, dated 12/26/23 at 3:37 p.m., indicated the resident's respirations were non labored, and her lung sounds were diminished in all lobes. The resident's O2 saturations were at 93% on 3 L per nasal cannula and her voice was hoarse.
The Quarterly Minimum Data Set (MDS) assessment, dated 10/2/24, indicated the resident was moderately cognitively impaired. She required continuous oxygen therapy.
During an interview on 10/23/24 at 11:13 a.m., the DON indicated the filters should not have been so coated with dust on the Monday after the company cleaned them on the prior Friday. During a follow up interview, the DON indicated she had talked with the Medical Equipment company, and they told her the filters were like furnace filters and they would be cleaned or replaced as needed.
During an interview on 10/23/24 at 11:15 a.m., the resident indicated that on Friday, the guy came into her room to look at the oxygen concentrator, but didn't clean or replace the filters.
2. During an observation on 10/21/24 at 10:59 a.m., Resident 29's bilateral oxygen concentrator filters were completely covered with a light white powdery substance.
During an observation on 10/22/24 at 10:09 a.m., Resident 29's bilateral oxygen concentrator filters were completely covered with a light white powdery substance.
During an observation with Licensed Practical Nurse (LPN) 4 on 10/23/24 at 10:54 a.m., Resident 29's bilateral oxygen concentrator filters were completely covered with a light white powdery substance.
The record for Resident 29 was reviewed on 10/23/24 at 12:30 p.m. The resident's diagnoses included, but were not limited to, dementia with behavioral disturbance, chronic obstructive pulmonary disease, obstructive sleep apnea, body mass index (BMI) of 19.9 or less, and severe dementia with anxiety.
The care plan, dated 3/22/24, indicated Resident 29 had the potential for impaired gas exchange related to, COPD with shortness of breath (SOB) while lying flat, and dependence on supplemental oxygen. The interventions, dated 3/22/24, included, but was not limited to, the nurse was to administer oxygen as ordered.
The physician's order, dated 3/22/24, indicated staff were to change the resident's oxygen tubing and humidity bottle, and clean the concentrator and filter once a day on Sundays.
The Quarterly MDS assessment, dated 8/1/24, indicated the resident was severely cognitively impaired. She required oxygen therapy.
The nurse's note, dated 9/15/24 at 10:35 a.m., indicated the resident was still not responding normally and she wasn't alert. Her vitals were blood pressure of 58/48 millimeters of mercury (mmHG), pulse of 100 beats per minute, respirations of 28 breaths per minute, temperature of 97.6 degrees Fahrenheit, Staff were unable to obtain an O2 saturation at this time. The resident remained on 2 liters of O2 (oxygen) per NC, emergency medication services (EMS) was called, and report was called to the local hospital. The hospital indicated the resident was admitted with diagnoses of a urinary tract infection (UTI) and pneumonia.
The physician's order, dated 9/26/24, indicated the resident's nurse was to administer 2 liters of oxygen by nasal cannula for saturations below 90% every shift as needed.
During an interview on 10/23/24 at 10:59 a.m., LPN 4 indicated she would have to check how often the oxygen concentrator filters were cleaned. A Medical Supply company cleaned the oxygen concentrator filters. If they weren't cleaned, the oxygen wouldn't be pumped.
During an interview on 10/23/24 at 11:00 a.m., the DON indicated the Medical Supply company cleaned the oxygen concentrator filters every Friday. The nursing staff could also clean the filters if needed. She placed the Medical Supply company invoice in the shredder, but could contact them for a copy. She later provided a copy of the invoice, but the document only indicated concentrator. She felt that the filters shouldn't be coated with dust on the Monday after the company cleaned them on the prior Friday.
3. During an observation on 10/22/24 at 10:11 a.m., Resident 21's bilateral oxygen concentrator filter had dotted, scattered white chunks on the left oxygen filter. The privacy curtain was covering the right filter.
During an observation on 10/23/24 at 11:03 a.m., Resident 21's bilateral oxygen concentrator filter had dotted, scattered white chunks on the left oxygen filter.
The record for Resident 21 was reviewed on 10/23/24 at 11:44 a.m. The resident's diagnoses included, but were not limited to, chronic obstructive pulmonary disease with acute exacerbation, acute and chronic respiratory failure with hypoxia, acute on chronic diastolic congestive heart failure, atherosclerotic heart disease of native coronary artery without angina pectoris, anxiety disorder, dementia, mild, with agitation, mild dementia with agitation, insomnia, and a personal history of nicotine dependence.
The physician's order, dated 6/11/24, indicated for staff to maintain the resident's oxygen at 2 liters per nasal cannula twice daily.
The physician's order, dated 6/12/24, indicated staff were to change the resident's oxygen tubing and humidity and clean the concentrator and filter on Sundays.
The care plan, dated 6/18/24, indicated the resident was at risk for ineffective tissue perfusion. The interventions, dated 6/18/24, included, but was not limited to, administer oxygen as ordered.
The Significant Change in Condition MDS assessment, dated 8/30/24, indicated the resident was moderately cognitively impaired. The resident required continuous oxygen therapy.
The nurse's note, dated 9/13/24 at 2:21 a.m., indicated the resident remained in Covid isolation. The lung sounds had mild wheezes with an O2 saturation of 95% on 2 liters of oxygen.
The nurse's note, dated 10/2/24 at 9:36 p.m., indicated during the cardiac and respiratory assessment, the resident's breath sounds were unclear or absent. The resident required and used oxygen at 2 liters per minute per NC. Her LS were diminished in all lobes.
The nurse's note, dated 10/6/24 at 10:53 a.m., indicated during the cardiac and respiratory assessment, the resident's breath sounds were diminished. She required and used oxygen at 2 L per minute per NC. Her LS were diminished, also.
The nurse's note, dated 10/9/24 at 9:28 p.m., indicated during the cardiac and respiratory assessment, the resident breath sounds were unclear or absent. She required and used oxygen at 2 L per minute per NC. Her LS remained diminished in all lobes.
During an interview on 10/23/24 at 11:00 a.m., the DON indicated the staff should try to make sure the privacy curtain was kept off of the oxygen concentrator filters.
The Oxygen Therapy policy, dated April 2023, included, but was not limited to, . 6. Residents on oxygen shall be instructed of safety measures concerning storage and administration of oxygen . e. Contamination of oxygen equipment with oil, grease or other combustible is to be avoided.
3.1-47(a)(6)

Based on interview and record review, the facility failed to document a resident's skin assessment for the skin under the mepilexes dressing or the implementation of a treatment order for a skin tear, upon re-admission for 1 of 3 residents reviewed for quality of care. (Resident B)
Findings include:
The clinical record for Resident B was reviewed on 3/15/24 at 10:34 a.m. The diagnoses included, but were not limited to, multiple myeloma, diabetes and anorexia.
The care plan, dated 10/19/23, indicated the resident was at risk for skin breakdown and staff were to assess the resident's skin condition weekly, as needed and; staff were to provid treatments as ordered.
The admission note, dated 2/9/24 at 4:29 p.m., indicated the resident re-admitted with a 1 cm (centimeter) abrasion to the left shin and an open area just below the coccyx.
The wound note, dated 2/13/24 at 10:07 a.m., indicated upon re-admission, the resident's left arm was covered with multiple mepilexes (bandages). Upon removal, a new skin tear was noted from the adhesive of the mepilex. The area measured 0.8 cm in length, 0.5 cm in width with a depth of 0.1 cm. The treatment recommendation was to clean the area with wound cleanser, apply Bacitracin ointment to the base of the wound and to secure with non-adherent pad and rolled gauze every other day.
The clinical record lacked documentation of an assessment of the skin under the mepilexes or the implementation of a treatment order for the skin tear on 2/13/24. The hospital records lacked documentation of any orders to not remove the mepilexes.
During an interview on 3/15/24 at 3:16 p.m., the Director of Nursing indicated the resident returned from the hospital with the mepilexes to her left arm. She believed the mepilexes were in place for protection due to fragile skin. Their protocol would be to remove the mepilex to see what was under them unless there was an order for them not to remove. When the mepilex were removed, the resident acquired a skin tear due to the adhesive of the bandage. There should have been an order implemented for the skin tear on 2/13/24 and there was not.
On 3/15/24 at 3:15 p.m., the Executive Director provided a current copy of the document titled Skin Management Program dated 5/2022. It included, but was not limited to, Policy .It is the policy .to ensure each resident receives care, consistent with professional standards of practice
This Citation relates to Complaint IN00429833
3.1-37

Based on record review and interview, the facility failed to schedule 8-hour consecutive RN coverage for 6 of 6 months reviewed. (April, May, June, July, August and September 2023). This had the potential to affect all 31 residents currently residing in the facility.
Findings include:
Review of the April to September 2023 Licensed Nursing schedule indicated the following days were short of 8 hours consecutive RN coverage:
April:
Saturday 4/1 = only 2 hour RN coverage scheduled
Sunday 4/2 = only 2 hour RN coverage scheduled
Saturday 4/8 - only 5 hour RN coverage scheduled
Sunday 4/9 = only 4 hour RN coverage scheduled
Saturday 4/22 = only 5 hour RN coverage scheduled
Sunday 4/23/= only 2 hour RN coverage scheduled
May:
Saturday 5/6 = only 2 hour RN coverage scheduled
Sunday 5/7 = only 2 hour RN coverage scheduled
Saturday 5/13 = only 2 hour RN coverage scheduled
Sunday 5/14 = only 7 hours RN coverage scheduled
Saturday 5/20 = only 5 hours RN coverage scheduled
Sunday 5/28 = only 5.25 hours RN coverage scheduled
June:
Sunday 6/18 = only 2 hour RN coverage scheduled
July:
Saturday 7/8 = only 5 hours RN coverage scheduled
Saturday 7/22 = only 5 hours RN coverage scheduled
August:
Saturday 8/5 = only 5 hours RN coverage scheduled
Saturday 8/19 = only 5 hours RN coverage scheduled
Saturday 8/26 = only 7 hours RN coverage scheduled
Sunday 8/27 = only 6 hours RN coverage scheduled
September:
Saturday 9/2 = only 5 hours RN coverage scheduled
Saturday 9/9 = only 7 hours RN coverage scheduled
During an interview on 9/13/23 at 3:20 p.m., the Executive Director indicated there were no nursing waivers.
During an interview on 9/14/23 at 11:00 a.m., the Director of Nursing (DON) indicated Corporate had told them that the RN working the 7 p.m. to 7 a.m. shift counted as a full 8 hours coverage even though it was only 5 hours from 7 p.m. to midnight.
During an interview on 9/15/23 at 9:15 a.m., the DON indicated that when looking at the schedule and thinking they had full 8 hours consecutive RN coverage, she realized they had an hour or two gap in RN coverage as the RN left at 7 a.m. and no other one came in right after she left. She indicated that this meant she would have had to come in for an hour every weekend as she was usually the one who had to come in if they were short an RN for coverage.
3.1-17(b)(3)

Based on record review and interview, the facility failed to ensure adequate supervision and the implementing of care planned interventions for a resident with dementia related to aggressive behaviors, and resident to resident abuse for 1 of 4 residents reviewed for dementia care. (Resident 11)
Findings include:
The record for Resident 11 was reviewed on 9/12/23 at 2:04 p.m. The diagnoses included but were not limited to, dementia, with other behavioral disturbance and anxiety disorder.
The Annual MDS (Minimal Data Set) assessment, dated 6/22/23, indicated the resident was severely cognitively impaired. The MDS indicated the resident did not exhibit any behaviors.
The care plan, dated 6/26/23 and revised on 8/1/23, indicated the resident had been observed to exhibit verbal and physically aggressive behaviors towards others. She was argumentative, yelling at residents that get near her room, and making degrading or condescending comments. The interventions included, but were not limited to, adjust her medication as appropriate, laboratory as ordered, monitor for signs and symptoms of anger or agitation, refer the resident to psychiatric services monthly and as needed, refer to the physician as needed, and administer medications as ordered. If the resident was in a common area, ask or assist the resident in leaving the area, assist the resident to a quiet area to calm down, attempt to resolve or redirect the behavior, cue of inappropriate behavior, attempt to identify the cause for behavior, and approach the resident in a calm manner.
The nurse's note, dated 6/16/23 at 6:55 p.m., indicated the resident became upset when her roommate's visitor told her the roommates stuffed animals didn't belong to her. She became verbally aggressive, and the visitor reported the resident pulled on her arm.
The nurse's note, dated 6/20/23 at 6:37 p.m., indicated Resident 11 was observed to pick her meal tray up off the table and raised it to hit another resident who had wandered into her room.
The nurse's note, dated 6/24/23 at 3:29 a.m.,indicated the resident was acting territorial towards other resident in the hallway who were sitting near her room. The resident stated that she felt the resident was going to steal her stuff.
The nurse's note, dated 6/28/23 at 9:07 a.m., indicated the resident was agitated that morning. She was verbally aggressive toward staff and had been rolling up and down the hall looking into other resident's rooms.
The behavior communication note, dated 8/1/23 at 4:52 p.m., indicated Resident 11 was observed to become agitated and started yelling at another resident during lunch and again after lunch was over. When staff cued the resident of her inappropriate behavior, the resident replied, Get the f**k out of here.
The nurse's note, dated 8/5/23 at 3:40 p.m., indicated the resident went into another resident's room and took a doll off of the dresser. She put the doll in her lap and tried to cover it up. The resident in the room told her the doll was not hers it was her daughter's doll and asked the resident to put it back as she was backing out of the room. After asking a third time the resident finally put the doll back on the dresser and left the room.
The nurse's note, dated 8/23/23 at 4:37 p.m., indicated the therapist was in the hallway by the nursing station, when Resident 11 started pushing another resident away from her room and doorway. The resident began cursing at the resident, pushing her legs and grabbing at her shoulders attempting to move her.
The nurse's note, date 9/7/23 5:32 a.m., indicated Resident 11 was in the hallway talking to the staff when she began yelling at another resident. She indicated that she wasn't going to marry him, and he needed to find his own kids. The other resident was not even talking to her. Resident 11 was redirected to her room. She came back out a few minutes later and threw an ensure bottle, hitting the other resident in the left arm.
The nurse's note, dated 9/7/23 at 10:05 a.m., indicated the resident was sitting in the small dining room with a butter knife in her lap before the meal was served and given utensils. The CNA (Certified Nursing Aide) asked her for the knife, she stated no, I need it for my protection. The resident initially declined to give the knife to staff. After much coaxing, she handed the knife to the staff and stated, You go live with him then.
During an interview, on 9/14/23 at 9:20 a.m., the DON (Director of Nursing) indicated she did not know the cause of the resident's increased behaviors. Her behaviors had changed since her admission last year. The resident's dementia was getting worse. The resident enjoyed activities like bingo and winning the costume jewelry that was given as a prize. She liked to sit and listen to music; talk about her pictures and her year book. She could be redirected at times. They could offer her snacks and treats. Her family was very involved. They were selective on her roommate because the resident was very territorial about her things. The IDT team (Interdisciplinary Team) would meet after the resident had a behavior to discuss what to do next. She indicated the team probably should have reevaluated the current interventions for effectiveness and added new interventions to the care plan. They needed to assess where they need to go from here and keep other residents safe.
During an interview on 9/14/23 at 11:00 a.m., RN 3 indicated the resident became upset and had increased behaviors when Resident 22 was around. She was not sure why but there was something about the resident that upset her. She did throw a bottle of Ensure at him and it hit him in the arm. She could be redirected at times. They would keep the residents separated as much as possible. Her health status had declined, and her dementia had gotten worse. Her behaviors had been escalating. The resident was now seeking out residents and would start yelling and cussing at them. She had hit a couple of residents. They did not park any other residents by her doorway because she would get upset. She could be redirected for a short period of time. Her behavior was directed at Resident 22 most of the time.
The Behavior Management policy and procedure, dated 7/1/22, last revised 8/22, provided on 9/13/23 at 10:41 a.m., indicated but was not limited to, 4. IF the behavioral expression is new, worsening, or high risk, the nurse will record the behavior using the New/Worsening Behavior Event. New or worsening behaviors are reviewed by the IDT (Interdisciplinary Team) for assessment and preventive actions .
3.1-37(a)