Finding Description
Complaint: 2587228Based on interviews, medical record review, and review of other pertinent facility documents on 12/29/2025, it was determined that the facility failed to provide documented evidence of care provided to residents (Resident #1, Resident #2, Resident #3, and Resident #7). This deficient practice occurred for 4 of 4 residents reviewed.The deficient practice was evidenced by the following:1.According to the admission Record (AR), Resident #1 was admitted to the facility with diagnoses which included but were not limited to: dementia, diabetes, and muscle weakness.According to the most recent comprehensive Minimum Data Set (MDS), an assessment tool dated 10/4/2025, Resident #1 had a Brief Interview for Mental Status (BIMS) score of 3 out of 15, which indicated the resident's cognition was severely impaired. The MDS further revealed the resident was dependent on staff for activities of daily living (ADLs).A review of Resident #1's POC flowsheet, a form utilized for documentation of ADL care by the Certified Nursing Assistants (CNAs) for November 2025 revealed missing signatures on the following dates and shifts:Personal Hygiene QShift (every shift)7-3 shift on 11/1/2025, 11/4/2025, 11/5/2025, 11/6/2025, 11/8/2025, 11/11/2025, 11/12/2025, 11/14/2025, 11/17/2025, 11/19/2025, 11/22/2025, 11/24/2025, 11/25/2025, 11/26/2025, and 11/29/2025.3-11 shift on 11/15/2025, 11/22/2025, and 11/30/2025.11-7 shift on 11/11/2025 11-7, 11/22/2025, and 11/28/2025. Toileting Hygiene QShift7-3 shift on 11/1/2025, 11/4/2025, 11/5/2025, 11/6/2025, 11/8/2025, 11/11/2025, 11/12/2025, 11/14/2025, 11/17/2025, 11/19/2025, 11/22/2025, 11/24/2025, 11/25/2025, 11/26/2025, and 11/29/2025.3-11 shift on 11/15/2025, 11/22/2025, and 11/30/2025.11-7 shift on 11/11/2025, 11/22/2025, and 11/28/2025. A review of Resident #1's POC flowsheet, a form utilized for documentation of ADL care by the CNAs for December 2025 revealed missing signatures on the following dates and shifts:Personal Hygiene QShift7-3 shift on 12/1/2025, 12/2/2025, 12/3/2025, 12/4/2025, 12/5/2025, 12/11/2025, 12/13/2025, 12/19/2025, 12/20/2025, 12/22/2025, 12/23/2025, 12/24/2025, 12/25/2025, 12/26/2025, 12/27/2025.11-7 shift on 12/25/2025.Toileting Hygiene QShift7-3 shift on 12/1/2025, 12/2/2025, 12/3/2025, 12/4/2025, 12/5/2025, 12/11/2025, 12/13/2025, 12/19/2025, 12/20/2025, 12/22/2025, 12/23/2025, 12/24/2025, 12/25/2025, 12/26/2025, and 12/27/2025.11-7 shift on 12/25/2025.22. According to the AR, Resident #2 was admitted to the facility with diagnoses which included but were not limited to: dementia, anxiety, and diabetes. According to the most recent comprehensive MDS, an assessment tool dated 12/10/2025, Resident #2 had a BIMS score of 15 out of 15, which indicated the resident's cognition was intact. The MDS further revealed the resident required supervision with ADLs. A review of Resident #2's POC flowsheet, a form utilized for documentation of ADL care by the CNAs for November 2025 revealed missing signatures on the following dates and shifts:Personal Hygiene QShift:7-3 shift on 11/21/2025, 11/23/2025, 11/24/2025, 11/26/2025, and 11/29/2025.3-11 shift on 11/30/2025.11-7 shift on11/19/2025.Toileting Hygiene QShift7-3 shift on 11/21/2025, 11/23/2025, 11/24/2025, 11/26/2025, and 11/29/2025.3-11 shift on 11/30/2025.11-7 shift on 11/19/2025. A review of Resident #2's POC flowsheet, a form utilized for documentation of ADL care by the CNAs for December 2025 revealed missing signatures on the following dates and shifts:Personal Hygiene QShift:7-3 shift on 12/4/2025, 12/9/2025, 12/17/2025, 12/20/2025, 12/22/2025, 12/26/2025, and 12/27/2025.3-11 shift on 12/17/2025.Toileting Hygiene QShift:7-3 shift on 12/4/2025, 12/9/2025, 12/17/2025, 12/20/2025, 12/22/2025, 12/26/2025, and 12/27/2025.3-11 shift on 12/17/2025.3. 3. According to the AR, Resident #3 was admitted to the facility with diagnoses which included but were not limited to: muscle weakness, chronic obstructive pulmonary disease, acute kidney failure. According to the most recent comprehensive MDS, an assessment tool dated 12/18/2025, Resident #3 had a BIMS score of 15 out of 15, which indicated the resident's cognition was intact. The MDS further revealed the resident required substantial assistance with ADLs. A review of Resident #3's POC flowsheet, a form utilized for documentation of ADL care by the CNAs for November 2025 revealed missing signatures on the following dates and shifts:Personal Hygiene QShift:7-3 shift on 11/9/2025,11/15/2025, 11/19/2025, and 11/23/2025.3-11 shift on 11/8/2025, 11/9/2025, 11/22/2025, 11/23/2025, and 11/30/2025.11-7 shift on 11/18/2025 and 11/19/2025. Toileting Hygiene QShift:7-3 shift on 11/9/2025, 11/15/2025, 11/19/2025, and 11/23/2025.3-11shift on 11/8/2025, 11/9/2025, 11/22/2025, 11/23/2025, and 11/30/2025.11-7 shift on 11/18/2025 and 11/19/2025.A review of Resident #3's POC flowsheet, a form utilized for documentation of ADL care by the CNAs for December 2025 revealed missing signatures on the following dates and shifts:Personal Hygiene QShift:7-3 shift on 12/6/2025, 12/7/2025, 12/13/2025, 12/14/2025, 12/20/2025, 12/21/2025, and 12/28/2025. 3-11 shift on 12/6/2025, 12/13/2025, 12/14/2025, 12/20/2025, 12/21/2025, and 12/28/2025. Toileting Hygiene QShift:7-3 shift on 12/6/2025, 12/7/2025, 12/13/2025, 12/14/2025, 12/20/2025, 12/21/2025, and 12/28/2025.3-11 shift on 12/6/2025, 12/13/2025, 12/14/2025, 12/20/2025, 12/21/2025, and 12/28/2025.4. According to the AR, Resident #7 was admitted to the facility with diagnoses which included but were not limited to: alzheimer's, diabetes, and heart failure. The resident was discharged from the facility prior to this complaint survey.According to the most recent comprehensive MDS, an assessment tool dated 8/8//2025, Resident #7 had a BIMS score of 3 out of 15, which indicated the resident's cognition was severely impaired. The MDS further revealed the resident required moderate assistance with ADLs. A review of Resident #7's POC flowsheet, a form utilized for documentation of ADL care by the CNAs for August 2025 revealed missing signatures on the following dates and shifts:Personal Hygiene QShift:7-3 shift on 8/1/2025, 8/2/2025, 8/4/2025, 8/5/2025, 8/6/2025, 8/7/2025, 8/8/2025, 8/9/2025, 8/24/2025, and 8/26/2025.11-7 shift on 8/7/2025 and 8/8/2025.Toileting Hygiene QShift:7-3 shift on 8/1/2025, 8/2/2025, 8/4/2025, 8/5/2025, 8/6/2025, 8/7/2025, 8/8/2025, 8/9/2025, 8/24/2025, and 8/26/2025.11-7 shift on 8/7/2025 and 8/8/2025. On 12/29/2025 at 10:25 A.M., the surveyor interviewed CNA#1 who stated that that the CNAs were to document the care they provided in the POC for their shift. The CNA further stated that if care was documented in the POC it meant the care was completed. On 12/29/2025 at 10:30 A.M., the surveyor interviewed the Licensed Practical Nurse Unit Manager (LPN/ UM) who stated that the CNAs documented care in the kiosk. She stated that she thought they only had to document ADLs once a shift. She further stated that the unit managers were responsible for making sure the documentation was completed by the end of the day shift and the supervisors were responsible on the other shifts. On 12/29/2025 at 1:20 P.M., the surveyor interviewed the Director of Nursing (DON) in the presence of the Regional DON. The DON stated that the CNAs were responsible for documenting in the POCs. She stated herself, the unit managers, and the supervisors were responsible for checking that the ADL documentation was completed every shift. The DON stated it was important that the CNAs documented ADLs, so that the care was accurately reflected in the resident's medical record. The DON further stated that the ADL documentation should not be blank for any shift. A review of the facility's policy titled Charting and Documentation with a revised date of July 2017 revealed under Policy Statement, All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional, or psychosocial condition, shall be documented in the resident's medical record. Under Policy Interpretation and Implementation,, 8. Documentation of procedures and treatments will include care-specific details, may include the following but not limited to: a. the date and time the procedure/treatment was provided.NJAC 8:39-27.1 (a)