Finding Description
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and review of facility policy, the facility failed to ensure notification and/or timely notification was made to two resident's (Resident (R) 278 and R328) representatives (RR) when a change of condition occurred out of a total sample of 43 residents reviewed. This had the potential for the RRs to not be informed of the resident's condition and to be able to make informed decisions regarding the care of the residents.
Findings include:
Review of the facility's policy titled, Notification of Change last revised 12/27/22 revealed Policy: It is the policy of this facility to inform the resident; consult with the resident's physician; and if known, notify the resident's legal representative or an interested family member of the following changes . Procedures: 2. Significant change in the resident's physical, mental or psychosocial status (i.e. a deterioration in health, mental or psychosocial status in either life-threatening conditions or clinical complications) . 4. A decision to transfer or discharge the resident from the facility.
1.Review of R278's Profile located in the electronic medical record (EMR) under the Profile tab revealed the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of chronic respiratory failure and edema. R278 discharged to the hospital on [DATE] and did not return to the facility.
Review of R278's admission Minimum Data Set (MDS) located in the EMR under the MDS tab with an assessment reference date (ARD) of 09/10/23 revealed a Brief Interview for Mental Status (BIMS) score could not be obtained. The resident was severely cognitively impaired.
Review of R278's Aculabs laboratory results, dated 10/09/23 and provided by the facility, revealed R278's hemoglobin (carries oxygen from the lungs to the body's tissues and organs, and returns carbon dioxide to the lungs) was critically low at 7.6 (normal values: 12.1 - 17.1). The resident was also noted with a critically low hematocrit (number of red blood cells) at 24 (normal values:36 - 51).
Review of R278's Aculabs laboratory results, dated 10/16/23 and provided by the facility, revealed a critically low hemoglobin of 6.9 and a critically low hematocrit of 21. The results further revealed the resident had a critically high lab for urea nitrogen (waste product in the blood) at 121 (normal values: 8 - 23).
Review of R278's EMR revealed no evidence the family was notified of the above critically low and high lab values of 10/09/23 and 10/16/23.
Review of R278's Aculabs laboratory results received by the facility on 10/17/23 at 11:07 AM, and provided by the facility, revealed a critical high lab value for potassium (for proper kidney and heart function) at 7.0 (normal values 3.5 - 5.3), a critically high urea nitrogen at 128, a critically low hemoglobin of 7.2 and hematocrit of 22.
Review of R278's Progress Notes dated 10/18/23 at 4:13 PM located in the EMR under the Progress Notes tab revealed R278's RR was not notified of the critical lab values received by the facility on 10/17/23 at 11:07 AM until 10/18/23 at 4:13 PM.
During an interview on 01/09/25 at 11:30 AM the Director of Nursing - South (DON-S) confirmed there was no evidence documented R278's RR was notified of critical lab values for 10/09/24 and 10/16/24. The DON-S also confirmed the RR was not notified timely of critical lab values received on 10/17/23 until 10/18/23. The DON-S confirmed resident's RR were to be notified of critical lab values in order for them to be able to make a decision on treatment decisions.
2. Review of the undated admission Record in the EMR under the Profile tab revealed R328 was admitted to the facility on [DATE]. She was hospitalized from [DATE] - 02/16/24 and readmitted on [DATE]. Pertinent diagnoses included recent right above the knee amputation, end stage renal disease with dialysis, type two diabetes with neuropathy, and unstageable pressure ulcers. Family member (F)328 was R328's emergency contact.
Review of the admission MDS with an ARD of 01/20/24 in the EMR under the MDS tab revealed R328 was severely impaired in cognition with a BIMS of five out 15. R328 had two unstageable pressure ulcers that were both present on admission. R328 discharged home on [DATE] and her closed record was reviewed.
Review of the Care Plan, dated 01/11/24, found under the RAI [Resident Assessment Instrument tab revealed a problem of, [R328] was admitted with unstageable pressure ulcers . On 02/28/24, the following was added to the care plan problem statement, Facility acquired left anterior distal lower leg DTI [deep tissue injury], reclassified as unstageable 03/06/24.
Review of the Wound Report record dated 02/28/24 in the EMR under the Assessment tab revealed a new pressure ulcer to the left anterior lower leg was first observed on 02/28/24. Measurements were two centimeters (cm) in length by six cm in width and the pressure ulcer was staged as a DTI. Skin Prep dressing (a transparent film forming a protective interface for intact skin) was completed by the wound care team and instructions were to apply it daily. The Wound Care record documented, Loose socks only. There was no documentation in the Wound Report showing F328 was notified of the new pressure ulcer.
Subsequent weekly Wound Report records, dated 03/06/24, 03/14/24, 03/27/24, 04/03/24, 04/10/24, documented the continued presence of the left anterior lower leg pressure ulcer through the last note on 04/10/24. R328 was discharged home on [DATE]. There was no documentation of the family being notified of the left lower leg pressure ulcer.
Review of the Wound Report, dated 04/10/24 in the EMR under the Assessment tab, revealed the pressure ulcer was unstageable and was two cm in length by 2.6 cm in width. The Wound Report read, Left anterior distal lower leg - DTI 02/28/24 secondary to tight socks per patient, reclassified as unstageable on 03/06/24. Current treatment called for application of Skin Prep daily and to leave it open to air.
Review of the Nursing and Physician Progress Notes from 02/28/24 - 04/13/24 in the EMR under the Progress Notes tab revealed no mention of F328 being notified of the left anterior lower leg pressure ulcer first observed on 02/28/24.
Review of the Discharge Instructions, dated 04/13/24 in the EMR under the Assessment tab revealed instructions regarding wound care were given to the patient/family. Although the presence of the unstageable pressure ulcer was not documented, under the heading of Treatments the instructions read, Left anterior distal lower leg: apply Skin Prep daily and leave open to air. Additional Notes - Loose sock only on left lower extremity.
During an interview on 01/09/25 at 1:15 PM, Unit Manager 3rd Floor South (UM3S) stated she remembered R328 having a sacral pressure ulcer and something on the top of her leg. UM3S reviewed R328's EMR and stated there was a DTI from the elastic of a sock and R328 was followed weekly in wound rounds through discharge. UM3S stated R328 received Skin Prep application for the pressure ulcer through discharge on [DATE].
During an interview on 01/09/24 at 1:37 PM, the Director of Nursing South (DON) S stated families should be notified of new pressure ulcers by the nursing staff. The DON S stated this should be documented in Nurses Notes, in Physician's Notes or on the Wound Reports. The DON S reviewed R328's EMR and stated she did not see documentation of notification in any location of the new pressure ulcer to the left anterior leg to F328.
During an interview on 01/09/25 at 5:01 PM, Registered Nurse (RN)3 stated when new pressure ulcers were discovered the physician and family were both notified right away. RN3 stated the notification should be documented in Progress Notes.
During an interview on 01/09/25 at 6:54 PM, the Administrator stated notification of the pressure ulcer was covered at discharge in the Discharge Instructions regarding the application of Skin Prep treatment. The Administrator stated she did not know if the family was notified prior to that.
NJAC 8:39-13.1(a)(d)
Findings include:
Review of the facility's policy titled, Notification of Change last revised 12/27/22 revealed Policy: It is the policy of this facility to inform the resident; consult with the resident's physician; and if known, notify the resident's legal representative or an interested family member of the following changes . Procedures: 2. Significant change in the resident's physical, mental or psychosocial status (i.e. a deterioration in health, mental or psychosocial status in either life-threatening conditions or clinical complications) . 4. A decision to transfer or discharge the resident from the facility.
1.Review of R278's Profile located in the electronic medical record (EMR) under the Profile tab revealed the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of chronic respiratory failure and edema. R278 discharged to the hospital on [DATE] and did not return to the facility.
Review of R278's admission Minimum Data Set (MDS) located in the EMR under the MDS tab with an assessment reference date (ARD) of 09/10/23 revealed a Brief Interview for Mental Status (BIMS) score could not be obtained. The resident was severely cognitively impaired.
Review of R278's Aculabs laboratory results, dated 10/09/23 and provided by the facility, revealed R278's hemoglobin (carries oxygen from the lungs to the body's tissues and organs, and returns carbon dioxide to the lungs) was critically low at 7.6 (normal values: 12.1 - 17.1). The resident was also noted with a critically low hematocrit (number of red blood cells) at 24 (normal values:36 - 51).
Review of R278's Aculabs laboratory results, dated 10/16/23 and provided by the facility, revealed a critically low hemoglobin of 6.9 and a critically low hematocrit of 21. The results further revealed the resident had a critically high lab for urea nitrogen (waste product in the blood) at 121 (normal values: 8 - 23).
Review of R278's EMR revealed no evidence the family was notified of the above critically low and high lab values of 10/09/23 and 10/16/23.
Review of R278's Aculabs laboratory results received by the facility on 10/17/23 at 11:07 AM, and provided by the facility, revealed a critical high lab value for potassium (for proper kidney and heart function) at 7.0 (normal values 3.5 - 5.3), a critically high urea nitrogen at 128, a critically low hemoglobin of 7.2 and hematocrit of 22.
Review of R278's Progress Notes dated 10/18/23 at 4:13 PM located in the EMR under the Progress Notes tab revealed R278's RR was not notified of the critical lab values received by the facility on 10/17/23 at 11:07 AM until 10/18/23 at 4:13 PM.
During an interview on 01/09/25 at 11:30 AM the Director of Nursing - South (DON-S) confirmed there was no evidence documented R278's RR was notified of critical lab values for 10/09/24 and 10/16/24. The DON-S also confirmed the RR was not notified timely of critical lab values received on 10/17/23 until 10/18/23. The DON-S confirmed resident's RR were to be notified of critical lab values in order for them to be able to make a decision on treatment decisions.
2. Review of the undated admission Record in the EMR under the Profile tab revealed R328 was admitted to the facility on [DATE]. She was hospitalized from [DATE] - 02/16/24 and readmitted on [DATE]. Pertinent diagnoses included recent right above the knee amputation, end stage renal disease with dialysis, type two diabetes with neuropathy, and unstageable pressure ulcers. Family member (F)328 was R328's emergency contact.
Review of the admission MDS with an ARD of 01/20/24 in the EMR under the MDS tab revealed R328 was severely impaired in cognition with a BIMS of five out 15. R328 had two unstageable pressure ulcers that were both present on admission. R328 discharged home on [DATE] and her closed record was reviewed.
Review of the Care Plan, dated 01/11/24, found under the RAI [Resident Assessment Instrument tab revealed a problem of, [R328] was admitted with unstageable pressure ulcers . On 02/28/24, the following was added to the care plan problem statement, Facility acquired left anterior distal lower leg DTI [deep tissue injury], reclassified as unstageable 03/06/24.
Review of the Wound Report record dated 02/28/24 in the EMR under the Assessment tab revealed a new pressure ulcer to the left anterior lower leg was first observed on 02/28/24. Measurements were two centimeters (cm) in length by six cm in width and the pressure ulcer was staged as a DTI. Skin Prep dressing (a transparent film forming a protective interface for intact skin) was completed by the wound care team and instructions were to apply it daily. The Wound Care record documented, Loose socks only. There was no documentation in the Wound Report showing F328 was notified of the new pressure ulcer.
Subsequent weekly Wound Report records, dated 03/06/24, 03/14/24, 03/27/24, 04/03/24, 04/10/24, documented the continued presence of the left anterior lower leg pressure ulcer through the last note on 04/10/24. R328 was discharged home on [DATE]. There was no documentation of the family being notified of the left lower leg pressure ulcer.
Review of the Wound Report, dated 04/10/24 in the EMR under the Assessment tab, revealed the pressure ulcer was unstageable and was two cm in length by 2.6 cm in width. The Wound Report read, Left anterior distal lower leg - DTI 02/28/24 secondary to tight socks per patient, reclassified as unstageable on 03/06/24. Current treatment called for application of Skin Prep daily and to leave it open to air.
Review of the Nursing and Physician Progress Notes from 02/28/24 - 04/13/24 in the EMR under the Progress Notes tab revealed no mention of F328 being notified of the left anterior lower leg pressure ulcer first observed on 02/28/24.
Review of the Discharge Instructions, dated 04/13/24 in the EMR under the Assessment tab revealed instructions regarding wound care were given to the patient/family. Although the presence of the unstageable pressure ulcer was not documented, under the heading of Treatments the instructions read, Left anterior distal lower leg: apply Skin Prep daily and leave open to air. Additional Notes - Loose sock only on left lower extremity.
During an interview on 01/09/25 at 1:15 PM, Unit Manager 3rd Floor South (UM3S) stated she remembered R328 having a sacral pressure ulcer and something on the top of her leg. UM3S reviewed R328's EMR and stated there was a DTI from the elastic of a sock and R328 was followed weekly in wound rounds through discharge. UM3S stated R328 received Skin Prep application for the pressure ulcer through discharge on [DATE].
During an interview on 01/09/24 at 1:37 PM, the Director of Nursing South (DON) S stated families should be notified of new pressure ulcers by the nursing staff. The DON S stated this should be documented in Nurses Notes, in Physician's Notes or on the Wound Reports. The DON S reviewed R328's EMR and stated she did not see documentation of notification in any location of the new pressure ulcer to the left anterior leg to F328.
During an interview on 01/09/25 at 5:01 PM, Registered Nurse (RN)3 stated when new pressure ulcers were discovered the physician and family were both notified right away. RN3 stated the notification should be documented in Progress Notes.
During an interview on 01/09/25 at 6:54 PM, the Administrator stated notification of the pressure ulcer was covered at discharge in the Discharge Instructions regarding the application of Skin Prep treatment. The Administrator stated she did not know if the family was notified prior to that.
NJAC 8:39-13.1(a)(d)