Finding Description
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility failed to provide a resident her physician-ordered nutritional supplements routinely. This affected one resident (#30) of four residents reviewed for nutrition. The facility census was 45.
Findings include:
Review of the medical record for Resident #30 revealed an admission date of 02/07/24. Diagnoses included dysphagia, chronic obstructive pulmonary disease, Alzheimer's disease, and protein-calorie malnutrition.
Review of Resident #30's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was rarely or never understood. The resident was not on any therapeutic diets.
Review of Resident #30's physician order dated 02/15/24 revealed fortified ice cream nutritional supplement was to be given with lunch and dinner twice a day.
Review of Resident #30's plan of care revised 03/26/24 revealed she was at nutrition and dehydration risk due to diagnoses, need of nutritional supplement, and mechanically altered diet. Interventions included offering the supplement the doctor ordered.
Review of Resident #30's Medication Administration Record (MAR) for March 2024 revealed the fortified ice cream nutritional supplement was not administered 13 times due to the item being unavailable on the following days: once on 03/02/24, 03/03/24, 03/08/24, 03/13/24, 03/21/24, 03/22/24, 03/25/24, 03/30/24, and 03/31/24 and twice on 03/16/24 and 03/27/24. The MAR from 04/01/24 to 04/15/24 revealed the fortified ice cream was not administered five times due to the item being unavailable on the following days: once on 04/09/24, 04/13/24, and 04/14/24, and twice on 04/05/24.
Review of Resident #30's progress note dated 03/01/24 to 04/15/24 revealed no notes related to the missing nutritional supplements.
Interview on 04/16/24 at 3:32 P.M. with Diet Technician #301 verified Resident #30 had not been given her supplement as ordered. She reported the kitchen had run out of fortified ice cream nutritional supplement at times, but she was unsure how often. She reported when they ran out, the kitchen was substituting it with ice cream, yogurt, or pudding depending on diet texture. She reported the kitchen should have been notifying the nurse when doing this.
Interview on 04/17/24 at 10:22 A.M. with Director of Nutrition Services #207 revealed the fortified ice cream nutritional supplement was missing from one to two deliveries a month because of availability. Director of Nutrition Services #207 verified they substituted with ice cream, pudding, or yogurt depending on the diet texture and notified the nurses.
Interview on 04/17/24 at 2:37 P.M. with the Director of Nursing (DON) verified that in Resident #30's medical record, there was no way to identify if Resident #30 got a nutritional supplement substitute or did not get anything from the kitchen. She reported the nursing staff was documenting it as unavailable because the supplement was not there and they were not aware of the item being substituted. The DON reported the kitchen had not communicated they were doing substitutions.
Findings include:
Review of the medical record for Resident #30 revealed an admission date of 02/07/24. Diagnoses included dysphagia, chronic obstructive pulmonary disease, Alzheimer's disease, and protein-calorie malnutrition.
Review of Resident #30's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was rarely or never understood. The resident was not on any therapeutic diets.
Review of Resident #30's physician order dated 02/15/24 revealed fortified ice cream nutritional supplement was to be given with lunch and dinner twice a day.
Review of Resident #30's plan of care revised 03/26/24 revealed she was at nutrition and dehydration risk due to diagnoses, need of nutritional supplement, and mechanically altered diet. Interventions included offering the supplement the doctor ordered.
Review of Resident #30's Medication Administration Record (MAR) for March 2024 revealed the fortified ice cream nutritional supplement was not administered 13 times due to the item being unavailable on the following days: once on 03/02/24, 03/03/24, 03/08/24, 03/13/24, 03/21/24, 03/22/24, 03/25/24, 03/30/24, and 03/31/24 and twice on 03/16/24 and 03/27/24. The MAR from 04/01/24 to 04/15/24 revealed the fortified ice cream was not administered five times due to the item being unavailable on the following days: once on 04/09/24, 04/13/24, and 04/14/24, and twice on 04/05/24.
Review of Resident #30's progress note dated 03/01/24 to 04/15/24 revealed no notes related to the missing nutritional supplements.
Interview on 04/16/24 at 3:32 P.M. with Diet Technician #301 verified Resident #30 had not been given her supplement as ordered. She reported the kitchen had run out of fortified ice cream nutritional supplement at times, but she was unsure how often. She reported when they ran out, the kitchen was substituting it with ice cream, yogurt, or pudding depending on diet texture. She reported the kitchen should have been notifying the nurse when doing this.
Interview on 04/17/24 at 10:22 A.M. with Director of Nutrition Services #207 revealed the fortified ice cream nutritional supplement was missing from one to two deliveries a month because of availability. Director of Nutrition Services #207 verified they substituted with ice cream, pudding, or yogurt depending on the diet texture and notified the nurses.
Interview on 04/17/24 at 2:37 P.M. with the Director of Nursing (DON) verified that in Resident #30's medical record, there was no way to identify if Resident #30 got a nutritional supplement substitute or did not get anything from the kitchen. She reported the nursing staff was documenting it as unavailable because the supplement was not there and they were not aware of the item being substituted. The DON reported the kitchen had not communicated they were doing substitutions.