Finding Description
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure fall interventions were implemented for 1 of 4 (Resident #7) sampled residents reviewed for accidents. The facility's failure to implement a fall intervention resulted in Actual Harm when Resident #7 had a fall that resulted in a head laceration [a deep cut] and was sent to the Emergency Room.
The findings include:
1. Review of the facility's policy titled, Assessing Falls and Their Causes, dated 10/2010, revealed .After a Fall .If a resident has just fallen, or is on the floor without a witness to the event, nursing staff will record vital signs and evaluate for possible injuries to the head, neck, spine, and extremities .If there is evidence of a significant injury such as a fracture or bleeding, nursing staff will provide appropriate first aid .Nursing staff will observe for delayed complications of a fall after an observed or suspected fall, and will document findings in the medical record .An incident report must be completed for resident falls .
Review of the facility's policy titled, Neurological Assessment, dated 10/2010, revealed .The purpose of this procedure is to provide guidelines for a neurological assessment .upon physician order .when following an unwitnessed fall .subsequent to a fall with a suspected head injury .when indicated by resident condition .Perform neurological checks with the frequency as ordered or per falls protocol .
2. Review of the medical record revealed Resident #7 was admitted to the facility on [DATE], with diagnoses of Dementia, Osteoporosis, Glaucoma, Anxiety, and Diabetes.
Review of the Annual Minimum Data Set (MDS) dated [DATE], revealed Resident #7 had a Brief Interview for Mental Status (BIMS) score of 6, which indicated the resident had severe cognitive impairment, and 2 or more falls with no injuries.
Review of the Fall Risk assessment dated [DATE], revealed Resident #7 was a high risk for falls with a score of 24.
Review of the medical record revealed Resident #7 had 5 falls from 5/8/2023 through 7/13/2023 with no documented injuries.
Review of the Quarterly MDS dated [DATE], revealed Resident #7 had a BIMS score of 5, which indicated the resident had severe cognitive impairment.
Review of the Care Plan dated 10/27/2023, revealed .Falls; risk for related to history of falls, dementia, osteoarthritis, osteoporosis, confusion, psychotropic medication use, muscle weakness, incontinence, cardiac dx [diagnosis], tendency to get up unassisted at times and remove non skid socks, refuse to use call light for assistance at times, and tends to hold on to furniture when ambulating instead of walker .
Review of the Incident Note dated 11/7/2023 at 11:10 PM, revealed Notified to the resident's room by aide. Resident sitting on the floor between the wheelchair and the front of the toilet. Wheelchair not locked. Resident back to left side of toilet wall legs stretched out in front of her with feet touching the opposite wall. Resident alert and oriented to person, place, and time [The MDS indicated the resident had severe cognitive impairment]. Resident complaining of left arm pain. Head to toe assessment done. Knot to back of head noted upon initial assessment. This nurse with another aide used gait belt to assist resident back in wheelchair to get resident back in the bed. Further assessment showed redness to lower resident back and skin tear to left forearm. Neuro checks initiated. Cleaned area with Dermal wound cleanser, applied TAO [triple antibiotic ointment, used to prevent and treat minor skin infections caused by small cuts, scrapes, or burns] and bandage. On call notified. RP [Responsible Party] [named daughter] called x [times] 3 no answer. [Named daughter] called .very grateful to be notified and wants mother to be watched but not sent out to hospital. Intervention 30 min.[minute] visual check-initiated times 3 days .
There was no documentation the facility implemented other interventions after the 3 days of every 30 minute checks were completed.
Review of the Incident Note dated 1/10/2024 at 12:30 AM, revealed Notified to the room by staff. Resident noted sitting on the restroom floor back against the wall to the right of the toilet, legs stretched out in front of her with brief down to her knees. Toilet seat twisted toward her on the floor and wheelchair laying down. Head to toe assessment completed. Resident assisted on to the toilet then to wheelchair with gait belt and 2 person assist. This nurse and staff assisted resident on to the bed where this nurse completed another head to toe assessment. Bruises noted to bilateral lower legs, skin tear to left leg below the knee to the right. Skin tear cleansed, triple antibiotic ointment applied with band aid. Redness to the upper back no new open spots .[Named daughter] notified about incident. She thanked us for notifying her and asked could we increase monitoring her tonight since she is in isolation [Droplet precaution for 10 days related to Covid]. [Named Nurse Practitioner] called and notified of no anticoagulants [medication that prevent blood clots] taken and with order to start neuro checks. Neuro checks started. Fall precautions in place and being followed. Intervention increased level of observation every 30 min times three days. Resident encouraged to use call light when needing any assistance .
The interventions for this fall was to provide resident checks every 30 minutes for 3 days and to encourage resident (who has cognitive impairment) to use the call light.
Review of the quarterly MDS dated [DATE], revealed Resident #7 had a BIMS score of 10, which indicated moderate cognitive impairment. Resident #7 had two or more falls with injury that were not major. Resident #7 received antianxiety, antidepressant, antibiotic, and hypoglycemic medications.
Review of the Incident Note dated 1/23/2024 at 6:15 PM, revealed This nurse was called to resident's room by CNA [certified nursing assistant]. Upon entering room, wheelchair noted in front of bathroom facing hallway. Resident lying on left side at the end of roommate's bed. Full skin assessment completed. Resident assisted to bed and vital signs obtained. Scattered bruising noted to bilateral arms, tx [treatment] remains in place .No complaints of pain or discomfort at his time. Resident noted to be drowsy. RP notified. DON [Director of Nursing] notified. MD [Medical Doctor] notified. MD notified of administration of Meclizine [med used for nausea, dizziness, and vertigo] due to resident complaining of dizziness. MD stated Meclizine can cause drowsiness .Staff educated to assist resident back to bed after administration of Meclizine. One on one supervision for the half-life [half-life of Meclizine is 6-8 hours] of medication after administration to assess for side effects such as drowsiness.
There was no documentation the intervention of 1:1 monitoring for the half-life of the Meclizine was implemented for Resident #7.
Review of the Incident Note (for the 2/18/2024 fall) dated 2/19/2024 at 5:02 AM, revealed CALLED TO RESIDENT'S ROOM BY CNA. OBSERVED RESIDENT FACE DOWN ON FLOOR BY HER BED WITH HEAD TOWARD BED A. HER HEAD WAS BY HER ROOMMATES W/C [wheelchair] WHEEL AND IT HAD BLOOD ON IT. SHE WAS BARE FOOT. HER PJ [pajama] BOTTOMS WERE DOWN AROUND HER THIGHS. HER BRIEF WAS DRY. HER SHEET WAS BY HER FEET/LEGS ON THE FLOOR. ROOM LIGHTS WERE OFF. ONLY LIGHT WAS HALL LIGHTS ILLUMINATING THE ROOM. FLOOR WAS DRY AND FREE OF ANY TRIPPING HAZARDS. RESIDENT'S W/C WAS BY HER NIGHT STAND AND OUT OF THE WAY. BED ALARM DID NOT SOUND AND CNA DISCOVERED THAT THE ALARM SWITCH IN THE HALLWAY WAS TURNED OFF, SO STAFF WAS NOT ALERTED TO RESIDENT GETTING OOB [out of bed]. THERE WAS A POOL OF BLOOD UNDER HER HEAD AND ALL IN HER HAIR. RESIDENT COULDN'T RECALL WHAT SHE WAS DOING WHEN SHE FELL. THIS CN [charge nurse] AND 3 CNAS, ASSESSED RESIDENT FROM HEAD TO TOE. ONLY INJURY OBSERVED WAS TO HER FOREHEAD. AT THAT TIME, WE PICKED UP RESIDENT AND MOVED HER ONTO HER BED. RESIDENT WAS TALKING AND C/O [complain of] HEAD REALLY HURTING. THIS CN AND AIDES CLEANED BLOOD FROM RESIDENT'S FACE AND HAIR & [and] NOTED A 3/4 [inch] INDENTED LACERATION TO FOREHEAD, JUST BELOW HAIRLINE, WITH A 2.5 AREA OF BRUISING AND SWELLING DEVELOPING AROUND THAT. APPLIED PRESSURE TO STOP BLEEDING. CLEANED WITH WOUND CARE SPRAY AND COVERED WITH A NON-STICK DRESSING. HAD CNA SIT WITH RESIDENT AND TAKE VITALS PER PROTOCOL. NEURO CHECKS WERE INITIATED. CONTACTED ON-CALL [named Nurse Practitioner] AND WAS GIVEN AN ORDER TO SEND RESIDENT TO ER [Emergency Room] FOR EVAL [evaluation] AND TX [treatment]. NOTIFIED RP/DAUGHTER .AND SHE STATED SHE WOULD MEET HER AT THE ER. NOTIFIED EMS [Emergency Medical Service] FOR TRANSPORT. NOTIFIED [named DON] ABOUT INCIDENT. INTERVENTION IS TO MAKE SURE RESIDENT HAS ON NON-SKID SOCKS AND TO VERIFY THAT ALARM IS ON AND WORKING PROPERLY EVERY SHIFT.
Review of the Care Plan revealed on 2/18/2024 the interventions of chair and bed alarm were implemented, and on 2/19/2024 the intervention of the wall alarm was implemented.
Review of the Emergency Department (ED) Triage assessment dated [DATE] at 10:48 PM, revealed . Brought by EMS [Emergency medical services] from SNF [Skilled Nursing Facility] for fall .was found in the floor, no one witnessed the fall. Pt [patient] unable to recall what happened. Head laceration noted. Pt complains of head pain .Upon arrival pt was in a fib w/ rvr [Atrial Fibrillation with rapid ventricular rate] .heart rate at 146 [beats per minute] .Orientation Assessment: Identifies self, Not oriented to situation .Primary Pain Location: Head .Moderate pain .Irregular Cardiac Rhythm : Atrial fibrillation . History of Falling Immediate or Within Last 3 Months : Yes .Mental Status Fall Risk Morse : Forgets limitations .Skin abnormality .Head .laceration .
Review of the ED Computerized Tomography (CT) Scan dated 2/18/2024 at 11:24 PM, revealed .IMPRESSION .No CT evidence for acute intracranial process or acute intracranial injury is identified. Some mild soft tissue swelling seen at the left forehead. Bones intact .
Review of the ED physician's Medical Screening Examination (MSE) documentation dated 2/18/2024 at 11:00 PM, revealed .The patient presents following fall .Preceding symptoms dizziness. Associated symptoms: Tachycardia. Additional history: Patient is DNR [Do Not Resuscitate] with comfort measures .Family was upset that she was even brought to the ER in the 1st place, as she is on comfort measures .Skin: Warm, dry, 3 centimeter laceration on left forehead .Crystalloid bolus [intravenous solution of water, salt, and minerals] given mild dehydration .Sutures refused. Steri-Strips applied to laceration on forehead. Family agreed to single dose of amiodarone for atrial flutter .Amiodarone bolus given with improvement of patient's heart rate .Okay for discharge back to nursing facility .
Review of the ED laboratory results dated [DATE], revealed, .BEDSIDE GLUCOSE: 275 mg/dL [milligrams per deciliter] -- Normal range between (70 and 110) .BUN (BLOOD UREA NITROGEN) [measures amount of urea nitrogen in the blood]: 45 mg/dL -- Normal range between (7 and 17) .LACTIC ACID [measures the level of lactic acid in the body made by muscle tissue and red blood cells]: 5.3 mEq/L [milliequivalents per liter] -- Normal range between (0.7 and 2.1) .TROPONIN I [measures damage to the heart] : 0.178 ng/mL [nanograms per milliliter]-- Normal range between (0.000 and 0.033) .
Review of the ED medical record revealed Resident #7 was discharged back to the nursing home on 2/19/2024 at 9:30 AM with the diagnoses of Accidental fall; Atrial flutter; Dementia; Elevated troponin; Forehead contusion; Forehead laceration.
Review of the significant change MDS dated [DATE], revealed Resident #7 had severe cognitive impairment. Resident #7 had one fall with injury. Resident #7 received antianxiety, antidepressant, opioid, and antibiotic medications.
Review of the care plan dated 3/7/2024 revealed ADL [Activities of Daily Living] limitations r/t cardiac dx, osteoporosis and osteoarthritis, muscle weakness, psychotropic medication use, occasional incontinence, pain, hx [history] of SOB [shortness of breath] with exertion, hx of falls, dependent on staff for ADL's .
Observations in Resident #7's room on 3/12/2024 at 4:57 PM, revealed a CNA in the resident's room trying to keep resident from getting out of bed. Resident #7 was saying, I want to get up .Get me up. The CNA would tell her you can't get up by yourself you might fall and break a bone. Then the roommate began to say she wanted to get up also. The CNA stayed in the room with them until the nurse came back with someone to assist them. The bed was in a low position and the alarm was on.
Observation in Resident #7's bathroom on 3/13/2024 at 8:53 AM, revealed Resident #7 was sitting on the toilet, no staff was present at the time, and no alarm was sounding.
During an interview on 3/12/2024 at 9:45 AM, the MDS Coordinator was asked about the decline Resident #7 has had. MDS Coordinator stated, .recently had a fall and since the fall had a decline in ADL function and cognitive status. She was made comfort measures. She could not answer questions like she used to .
During a telephone interview on at 3/13/2024 at 3:02 PM, LPN #4 stated, I work at least 2-3 days [during] the week. Whenever, I was doing 4-5 o'clock med pass, she [Resident #7] got Meclizine. It has side effect of drowsiness and after dinner she fell out of wheelchair frontwards. Her roommate called for help when she fell .They paged me to the room. No injuries .I believe the intervention was 1 on 1 for first hour after Meclizine given .
During a telephone interview on 3/13/2024 at 3:52 PM, LPN #3 was asked about Resident #7's fall on 2/18/2024. LPN #3 stated, I was working that night. She has alarms on the bed and hooked to the alarm on wall outside the room. So, we hear from bed and chair alarm. They did not go off that night someone had turned it off. It [fall] happened right as we got on shift. Within first hour or so when we got there. The alarm had not been checked and we come in on 7 PM, on weekends. We work 12 hours on weekends. Once they did rounds, I was doing med pass, aides sit on the hallway, and the CNA was sitting on the hall outside her door. I hear someone say help. I asked the CNA, said did you hear something, and CNA went to the door and found her on the floor. CNA said oh there is blood everywhere, she was facedown with a pool of blood around her head. She is sort of blind but can see shadows, checked BP [blood pressure] and turned her over, she wasn't answering questions like normal she was loopy, so we applied pressure to her head I felt all her joints and watched her facial expressions we picked her up on a sheet and put her on the bed. At that time, she was making a little more sense. A CNA got a cloth to wash her hair to see if she only had the one wound .one area on forehead, sent CNA to get [vital signs] and 1 CNA sat with her while I called the doctor. I don't remember her [CNA] name. Holding pressure to her head. I put a bandage on her head I knew she was going out. Order from physician. Waited on EMS, called RP, DON, EMS picked her up and took her to [NAME]. Yes, she is different since fall. She hollers more, seems to say she has Headaches, she doesn't want me to leave her room, wants someone to stay with her. She has declined cognitively and ADLs also a definite decline. One of the aides [CNA #6] peeked around the corner and said the alarm is turned off. It has to be manually cut off. So, we didn't hear her until she yelled help. We would have been in there if alarm had been on. We could hear them easily. When they start moving around, they go off. She is slow and not cognitive enough to use the call light, her roommate used the call light. [Named Resident #7] can't use call light.
During a telephone interview on 3/13/2024 at 4:21 PM, CNA #7 was asked about Resident #7's fall on 2/18/2024. CNA #7 stated, I did work that night with [named CNA #6 and CNA #8]. I was sitting by her door in hall, I guess someone on the 7a-7p [7:00 AM-7:00 PM] shift turned off the alarm. We didn't hear the alarm, we heard 'help' it was coming from [named Resident #7's] room I went running in there and there was blood on the floor, I yelled for [named LPN #3] told her she fell, and we tried to figure out why the alarm didn't go off. [Named CNA #6] said alarm was turned off. Nurse did [an] assessment, we tried to see how she hit her head; she hit her head on the roommate's walker, on [the] edge, we tried to get her up, put [her] in bed, and took vital signs. I was keeping her awoke [awake]. Did not return on our shift [after Resident #7 was transferred to the ED]. We usually hear her alarm. We were right by her door, she would never have fell if alarm had worked .
During an interview on 3/13/2024 at 4:48 PM, the DON was asked about the Resident #7's fall with the laceration on 2/18/2024. The DON stated, She had a fall early .when I got here Monday morning I started investigating and in the report it stated the alarm had been turned off. So, when I saw that, I went to the room myself to check alarm to see if it was malfunctioned. The bed alarm and the chair are both connected to the doorbell in hall. Then I went back to look at documentation to look into when .[the] last time she was changed, toileted, offered a snack, hydrated, anything in room that could cause fall. I checked the orders in PCC [Point Click Care- computer system program used by the facility] to see who all was on alarm orders, to see who all had alarms. Made sure they had an order and the nurse marks on MAR [Medication Administration Record] alarm is functioning. Made that an audit, to make sure that was being done. [Named Resident #7] returned between 10 and 11 AM [on 2/19/2024]. Her daughter was present at that time, her daughter was concerned with being comfort measures and sent out to ER anyway. I explained with a fall with an injury we called provider and they felt she needed to go out for treatment. Had sutures [steri strips] put in. After explaining why she was sent out per orders, she was better with it. ISNP [Institutional-Equivalent Special Needs Plan] is a [an] extra provider that oversees care with a resident. They round on resident couple times a week. We try to keep them in the loop. This was an emergent situation. I checked her vitals and made sure they had no other concerns. I then, on 2/21/2024, did in-service with nurses for incidents for appropriate documentation is captured so we could get whole picture. It was important for us to know. Important to check alarms at beginning of shift and throughout the shift. To get in habit of checking them not necessarily documenting it. Initially she was not herself, was more drowsy, not getting out of the room, or up in the wheelchair. But is back to more like herself, eating, drinking better. The alarm was properly working. It does manually have to be turned on and off. I did in-service on 2/21/2024 with nurses on that day I did verbally go over the in-service . and on the 2/19/2024 with the nurse on at the time of the fall, [Named LPN #3]. I feel like with the history of her falls we have really had to dig in, a huge factor is her vision and she is very quick when she gets up, the alarm is there to alert staff to get there much quicker to assist her. Can't say realistically that it would have prevented fall. Fell again last night, alarm was functioning, she got up out of bed, [Charge Nurse #2] found her sitting on floor on her bottom. Wheelchair was beside her to left and nightstand to the right of her she said she was going to bathroom putting her hand on nightstand to get in wheelchair it was not locked and appears wheelchair rolled. No immediate injury last night complained of left arm pain. Not aware of results x-ray was here this morning. Anti-tippers applied to wheelchair.
During a telephone interview on 3/13/2024 at 5:33 PM, CNA #8 was asked about the night Resident #7 fell and lacerated her head. CNA #8 stated, I was working on my shift. I don't remember times exactly. It was around 9 PM, we had 3 aids [CNAs] on the [NAME] Hall and 1 nurse on West. [Named CNA #6] and I walked to nurses' station to get a cannula for a resident .when we walked back on hall we saw LPN #3 walking quickly into [named Resident #7's] room and when we got up there, [Resident #7] was lying on the floor. One of the things I did was check bed alarm that was connected to box in the hall and it was turned off. We got vitals and cleaned her up and everything .If alarm had been on it would not have been a problem. It was the first thing I did was check alarm, we would have got to her in time. After the fall her head was hurting, her demeanor was not changed, but she was in pain. She does not get up as fast as she did, she still tries to get up. I have not noticed a change in cognition, I only work on the weekends. She has had falls prior to this, yes, that's why she has bed alarm. There was nothing on the floor she could have tripped over .